Experience historic luxury at Casa Pombo, where you can indulge in a massage or spa service. Unwind by the 2 outdoor pools, connect to WiFi in your room, and take advantage of supervised childcare. The multilingual staff has left a lasting impression on previous guests.
Calle del Arzobispado 34 -14, Cartagena, Bolivar, 1957-5
What's nearby
Clock Tower - 2 min walk - 0.2 km
Cartagena de Indias Convention Center - 3 min walk - 0.3 km
Walls of Cartagena - 5 min walk - 0.4 km
San Felipe de Barajas Castle - 16 min walk - 1.4 km
Bocagrande Beach - 18 min walk - 1.6 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 16 min drive
Airport shuttle (surcharge)
Restaurants
Mirador Café & Bar - 1 min walk
Época - 1 min walk
Mirador Gastro Bar - 1 min walk
Tu Candela Bar - 2 min walk
Portho’s - 1 min walk
About this property
Casa Carolina Hotel Cartagena
Located just 3.9 mi (6.3 km) from the airport, Casa Carolina Hotel Cartagena offers a shuttle (available 24 hours). Guests can indulge in deep-tissue massages, body wraps, or facials, and grab a bite to eat at Restaurante, which serves Latin American cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a snack bar/deli, and a terrace are other highlights at this luxurious hotel.
Languages
English, French, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
15 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Supervised childcare
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–11:00 AM
Restaurant
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Supervised childcare
Pool gate
What to do
Yoga classes
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
An outdoor pool
Spa services
Massage/treatment rooms
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 55
Thin carpet in room
ROOM
Room amenities
Be entertained
LCD television
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Dining
Restaurante - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 140000 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 350000 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Casa Pombo
Casa Pombo Apartment
Casa Pombo Apartment Cartagena
Casa Pombo Cartagena
Casa Pombo
Casa Carolina Hotel
Casa Carolina Cartagena
Casa Carolina Hotel Cartagena Hotel
Casa Carolina Hotel Cartagena Cartagena
Casa Carolina Hotel Cartagena Hotel Cartagena
HELP_OUTLINE
Frequently asked questions
Is there a pool at Casa Carolina Hotel Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at Casa Carolina Hotel Cartagena?
Yes, pets are welcome, with a limit of 1 total. There's a charge of COP 350000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Casa Carolina Hotel Cartagena?
Yes, an airport shuttle is available. The charge is COP 140000 per vehicle one-way.
What are the check-in and check-out times at Casa Carolina Hotel Cartagena?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Casa Carolina Hotel Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Casa Carolina Hotel Cartagena and nearby?
Onsite recreation at Casa Carolina Hotel Cartagena includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Casa Carolina Hotel Cartagena?
Yes, Restaurante offers Latin American cuisine.
What's the area around Casa Carolina Hotel Cartagena like?
Casa Carolina Hotel Cartagena is in Cartagena Walled City, a short 5-minute walk from Clock Tower and 7 minutes' walk from Cartagena de Indias Convention Center.
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Casa Carolina Hotel Cartagena Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Jul 19, 2025
The entire experience was phenomenal, from the greeting at the front desk, the food & drinks, the friendly staff, cleanliness and more. I would highly recommend staying here for your next vacation to Cartagena.
Chelsea
Chelsea, 3-night trip
10/10 Excellent
Apr 26, 2025
The place is outstanding, very well located, staff is friendly and kind, the room was amazing
René
René, 3-night trip
10/10 Excellent
Jul 9, 2025
Everything was great. Staff was awesome.
Juan
Juan, 1-night trip
10/10 Excellent
Jun 23, 2025
This hotel is stunning. It’s very serene and peaceful. It’s clean and safe. The food was wonderful. My partner and I loved it.
Bianca
Bianca, 3-night trip
10/10 Excellent
Apr 27, 2025
Wonderful work place
Came to spend a couple of nights with my wife for our anniversary. We couldn’t have picked a better place. We loved everything about it.
Alberto
Alberto, 1-night trip
10/10 Excellent
Jul 7, 2025
I had an amazing stay! The room was spacious, spotless, and the bed was very comfortable — the AC worked perfectly, which was a huge plus. I felt completely safe throughout my time here, and the overall atmosphere was peaceful and relaxing. A big shout out to Heidy, Franklin, and Chris for their outstanding customer service — they went above and beyond to make sure everything was perfect. I’ll definitely be coming back! Highly recommend.
Perfect location!!! Love this place!!!
Priya
Priya, 3-night trip
10/10 Excellent
Feb 14, 2025
A treasure.
The hotel is exceptionally beautiful and there are lovely calm spaces for sitting and dining. The maintenance was immaculate.
Margaret
Margaret, 7-night trip
8/10 Good
Jul 14, 2025
Loved staying at this hotel. The room was clean, the food was great and the staff are all so friendly.
marcy
marcy, 2-night trip
10/10 Excellent
Jun 16, 2025
Es maravillosa
HILVANIA
HILVANIA, 1-night trip
10/10 Excellent
May 26, 2025
Fuimos MUY BIEN recibidos al momento del Check-in. Excelente la amabilidad del staff del hotel TODAS sus áreas. Bonito hotel, buenas sábanas, colchón, etc.
JUAN
JUAN, 2-night trip
10/10 Excellent
May 11, 2025
Evette
Evette, 1-night trip
10/10 Excellent
Mar 16, 2025
Top keuze voor Cartagena
Casa Carolina is niet zomaar een hotel, het is een belevenis. Het hotel heeft een eeuwenoude geschiedenis en dat is op veel plekken nog goed te zien. Onze kamer was comfortabel met een fijn groot bed en leuke details. Het is zeer centraal gelegen, maar in de kamer hoor je geen geluiden van buiten. Het ontbijt was heerlijk.
Joan
Joan, 1-night trip
10/10 Excellent
Mar 11, 2025
This place was amazing , best hotel I have been to in Cartagena. I've been to cartagena 5 times 🔥🔥🔥