10/10 Exceptional
The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
Melissa
Melissa, 1-night trip
Alex Hotel & Spa
Hotel with spa, near Grand Port Maritime de Marseille
Choose dates to view prices
Located near Old Port of Marseille, Alex Hotel & Spa offers a haven with a rooftop terrace, relaxing bar and rejuvenating spa. Enjoy in-room WiFi, stay active at the 24-hour gym or get work done at the business center. With helpful staff and services like luggage storage and concierge assistance.
VIP Access9.0
Wonderful
Popular amenities
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Full-service spa
- Breakfast available
- 24-hour fitness center
- Bar/lounge
- Business center
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Front-desk safe
- Laundry service
Feel at home (6)
- Private bathroom
- Premium TV channels
- Terrace
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
CA $187
CA $213 total
includes taxes & fees
Apr 7 - Apr 8
Room options
Showing 5 of 5 rooms
Club Room
8.4Very good
9 reviews
- 14 sq m
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Deluxe Room
9.2Wonderful
23 reviews
- 19 sq m
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Junior Suite
9.0Wonderful
11 reviews
- 25 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
Superior Suite
10.0Exceptional
11 reviews
- 25 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Queen Sofa Bed
Signature Suite
- 25 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
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About the area
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
What's nearby
- La Canebiere - 5 min walk - 0.4 km
- Memorial De La Marseillaise - 5 min walk - 0.4 km
- University of Aix-Marseille I - 6 min walk - 0.6 km
- Cours Julien - 9 min walk - 0.8 km
- Le Panier - 11 min walk - 1.0 km
Getting around
- Marseille - Provence Airport (MRS) - 30 min drive
- Marseille Saint Charles Station - 2 min walk
- Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
- Arenc Le Silo Tram Station - 23 min walk
- St. Charles Station - 1 min walk
- Noailles Station - 7 min walk
- Jules Guesde Station - 7 min walk
Restaurants
- Starbucks - 3 min walk
- EXKi - 3 min walk
- Carls Junior - 3 min walk
- Comptoir Dugommier - 5 min walk
- Il Caffè Di Roma - 3 min walk
About this property
Alex Hotel & Spa
At Alex Hotel & Spa, you'll be within a 10-minute drive of Grand Port Maritime de Marseille and Velodrome Stadium. Guests can be pampered with deep-tissue massages at the spa. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: St. Charles Station is steps away and Noailles Station is 7 minutes.
At a glance
Hotel size
- 33 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 2 AM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
- Bar/lounge
- Coffee/tea in a common area
Working away
- Business center
- Meeting room
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
Facilities
- Built in 2014
- Safe-deposit box at front desk
- Terrace
- 24-hour fitness center
- Full-service spa
- Reception hall
Accessibility
- Elevator
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Raised toilet seat
- Low-height counter/sink
- Grab bar near toilet
- Stair-free path to entrance
Room amenities
Be entertained
- Flat-screen television
- Premium TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
- Phone
Food and drink
- Champagne service
- Free bottled water
- Highchair
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Lounge 1713 - Onsite bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
- Spa access is available for an extra charge of EUR 35 per day
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 12 per pet, per night
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
- Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille
Frequently asked questions
Does Alex Hotel & Spa offer free cancellation for a full refund?
Yes, Alex Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alex Hotel & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Alex Hotel & Spa?
Sorry, there's no onsite parking at Alex Hotel & Spa.
What are the check-in and check-out times at Alex Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 2 AM. Check-out time is noon.
What is there to do at Alex Hotel & Spa and nearby?
Alex Hotel & Spa has a spa and a 24-hour fitness center.
What's the area around Alex Hotel & Spa like?
Alex Hotel & Spa is a short 1-minute walk from St. Charles Station and 6 minutes' walk from La Canebiere.
Have a question?
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Alex Hotel & Spa Reviews
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.4
Location
9.4
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was great with plenty of choice and fresh options, including waffles and homemade yogurt. (21 reviews)
- The spa facilities were spotless, relaxing, and offered a great way to unwind. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffBreakfastTrain stationSpaLocationPortBathroomTrainsNeighborhoods10/10 Exceptional
From the outside you don’t know what to expect. When you pass the door, you find this little gem, great hospitality, nice clean rooms. Good breakfast. Across the St Charles tube station. Perfect for transport.
Denis
Denis, 1-night trip
10/10 Exceptional
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Kenneth
Kenneth, 3-night trip
10/10 Exceptional
Very clean room and bathroom , towels changed every day.
Very friendly helpful staff on reception
Elsa
Elsa, 5-night trip
10/10 Exceptional
very nice hotel to stay
nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Songlin
Songlin, 2-night trip
6/10 Good
Very Convenient to train station.
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
Quiet hotel
Very helpful staff with good restaurant suggestions.
Simon
Simon, 2-night trip
10/10 Exceptional
Very helpful desk clerk for our late check in, room was clean and inviting
Warren
Warren, 1-night trip
10/10 Exceptional
Great value stay in central Marseille
Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Andrew
Andrew, 3-night trip
10/10 Exceptional
The room were large and very clean. Front desk personnel were very helpful.
Alan
Alan, 1-night trip
8/10 Very good
Bonito htel
maria del pilar
maria del pilar, 2-night trip
10/10 Exceptional
Large bathroom with spacious shower. Comfortable beds.
Lori
Lori, 1-night trip
10/10 Exceptional
The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
Anne
Anne, 3-night trip
8/10 Very good
Nice hotel, close to train station and downtown. Only issue was the male staff in the bre
Patrick
Patrick, 2-night trip
10/10 Exceptional
Clean, comfortable roo, excellent location, excellent service & breakfast. Unfortunately the immediate area around the hotel is a bit dodgy, but the hotel is a diamond in the rough
Richard
Richard, 2-night trip
10/10 Exceptional
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Verified traveller
2-night trip
6/10 Good
Decent hotel but way over priced for what you got.
Matt
Matt, 2-night trip
10/10 Exceptional
Awesome hotel
Dan
Dan, 3-night trip
6/10 Good
Location is good
Richard
Richard, 1-night trip
10/10 Exceptional
Perfect proximity to the train station and all the sites
Margo
Margo, 1-night trip
8/10 Very good
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
Eeva
Eeva, 1-night trip
10/10 Exceptional
The hotel and staff were great! Bfast was excellent. The location is great for train travel. You can walk to the area of Old Port in 20-30 minutes. We enjoyed our stay at the property. The location is in a very diverse area. We felt safe at the Alex.
Sharon
Sharon, 2-night trip
8/10 Very good
Lovely hotel, great staff.
The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.
Gail
Gail, 1-night trip
6/10 Good
Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.
Richard
Richard, 3-night trip
10/10 Exceptional
Spacious room and bathroom. Friendly staff. Near train station.
Sally
Sally, 3-night trip
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