Night and Day, Rome

Staff was very helpful, provided maps, arranged taxis and gave helpful information.

Great host and central location in Rome. Monica was very helpful advising best ways to get around d and where to eat. Highly recommend this place.

Had a fabulous 4-night stay at Night and Day! Monica was a great host -- she was waiting at the door with a warm welcome upon my arrival, and she spent a good bit of time asking what I wanted to do and giving me maps with all the best attractions and restaurants circled. She had answers to all of my questions and went out of her way to ensure that I enjoyed my time in Rome. The room was nothing fancy -- but it was clean, safe, and in a perfect location to set out on foot for a couple days of touring around!

The room was large. Lots of closet space. No air conditioning, but breeze from window and fans kept the room fairly cool. Bathroom is in a common area, so less privacy when going to shower. Mattresses were uncomfortable. Definitely NOT Tempur-Pedic as stated in the listing. The lock on the room used a skeleton key, but the room was well-protected. Needed to unlock 4 doors to get into room. This was probably a 5 minute walk from Trevi Fountain. There's a small grocery store just down the street and many nice restaurants nearby. About a 10 minute walk from the Barbarini metra stop. Monica was initially wonderful. She met us on our arrival and gave us maps showing where all the tourist spots were. Had a cup of expresso with us. However, had a big problem with room charges. Initially, she stated that the charges on our credit card weren't going through. We let her charge the room on another card. When we returned from vacation, discovered THREE charges for the same room. One was refunded. Sent her screen shots of our bank charges. It's been almost a month and she still hasn't refunded the other charge. Had to dispute it through the credit card company. Still haven't gotten the money back and also had to pay three fees for exchange to foreign currency. Very disappointing.

Monica was an amazing host and gave us great recommendations for places too see and eat for our short trip. The hotel is located in central Rome near the Trevi Fountain, we could walk to all the major attractions and there is also a Metro stop a few minutes walk from the Hotel. We will definitely be coming back to Night and Day!