Hotel Ciao

Pet-friendly hotel connected to the convention center, within easy reach of Colosseum

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When you stay at Hotel Ciao, you'll be just a 5-minute drive from Villa Borghese and Colosseum. Also, Spanish Steps and Piazza di Spagna are just a 5-minute drive away. Public transportation is just a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Room service
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (5)

  • Television
  • Daily housekeeping
  • Elevator
  • Mini-fridge
  • Hair dryer
CA $272
CA $312 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Showing 10 of 10 rooms
A bathroom with a shower enclosure, two toilets, and a sink.
A modern bedroom with a large bed, two bedside tables, and a chair.
A bedroom with patterned wallpaper, a bed with a patterned bedspread, two wall-mounted lights, a nightstand with a phone and remote, and a window with curtains.
A hotel room with a large bed, a desk with a kettle, and a chair.

Classic Double Room

Wonderful
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A bathroom with a shower enclosure, two toilets, and a sink.
A hotel room with a large bed, a wooden nightstand, a desk with a chair, a vase with flowers, and a painting on the wall.
A small room with a bed, a red pillow, a white wall, and a toilet.
A small, compact room with a bed, a desk, and a chair.

Classic Single Room

Excellent
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
A bathroom with a shower enclosure, two toilets, and a sink.
A hotel room with a striped wall, a bed with patterned bedding, a small table, and a chair.
A double room with two beds, each with patterned bedding and pillows. There is a window with curtains, a radiator, and a wooden wardrobe.
A hotel room with two beds, patterned bedding, bedside lamps, a window with curtains, and a radiator.

Classic Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
A bathroom with a shower enclosure, two toilets, and a sink.
A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A bedroom with a bed, a desk, a chair, a wardrobe, and a television.

Double Room Private External Bathroom

Exceptional
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A room with two beds, each with patterned bedding and red pillows. There is a window with curtains, a radiator, and a small wooden nightstand.
A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.
A room with two beds, each with patterned bedding and red pillows. There is a window with curtains, a radiator, and a small wooden nightstand.
A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
A modern bathroom with a glass shower enclosure, a round sink with a wooden countertop, and a white toilet.
A bedroom with a bed, a wooden chair, a nightstand, and a wall-mounted TV.
A hotel room with two beds, a wooden desk, a red chair, and a window with curtains.
A modern hotel room with a large bed, a desk with a computer, a TV, and a compact refrigerator.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A modern bathroom with a glass shower enclosure, a round sink with a wooden countertop, and a white toilet.
A bedroom with a bed, a desk, a chair, a TV, and a wardrobe.
A hotel room with two beds, a red chair, a desk with a microwave, and a TV on a shelf.
A bedroom with a bed, a desk, and a chair.

Deluxe Triple Room

Exceptional
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
A modern bathroom with a glass shower enclosure, a round sink with a wooden countertop, and a white toilet.
A neatly made bed with patterned bedding, a bedside table, a wall-mounted light, and a wooden canopy structure.
A neatly arranged bedroom with a patterned bedspread, a bedside table, a hanging light, and a wardrobe.
A bedroom with a four-poster bed, a bedside table, and a wardrobe.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
A bathroom with a shower, a sink with a mirror, and a toilet.
A hotel room with a bed, a desk, a chair, a television, and a window with curtains.
Room
A hotel room with two beds, a small table, a chair, a radiator, and a window with curtains.

Superior Room

Exceptional
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A bathroom with a shower, a sink with a mirror, and a toilet.
A modern hotel room with a large bed, bedside tables, a mirror, and a wardrobe.
A modern hotel room with a large bed, a desk, a chair, a mirror, and a wardrobe.
A bedroom with a bed, a chair, a table, and a wardrobe.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the area

Map
Via Marsala 96B, Rome, RM, 00185

What's nearby

  • Via Marsala - 1 min walk - 0.0 km
  • Basilica di Santa Maria Maggiore - 8 min walk - 0.7 km
  • Piazza della Repubblica - 10 min walk - 0.9 km
  • Via Nazionale - 10 min walk - 0.9 km
  • Teatro dell'Opera di Roma - 10 min walk - 0.9 km

Getting around

  • Ciampino Airport (CIA) - 34 min drive
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 44 min drive
  • Rome Termini Station - 2 min walk
  • Rome (IRT-Tiburtina Rail Station) - 4 min drive
  • Rome (XRJ-Termini Rail Station) - 7 min walk
  • Termini Tram Stop - 6 min walk
  • Laziali Station - 8 min walk
  • Farini Tram Stop - 9 min walk

Restaurants

  • ‪VyTA Boulangerie - ‬2 min walk
  • ‪Eccellenze della Costiera - ‬4 min walk
  • ‪Trombetta - ‬3 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Mancini La Porchetta di Ariccia - ‬3 min walk

About this property

Hotel Ciao

  • When you stay at Hotel Ciao, you'll be just a 5-minute drive from Villa Borghese and Colosseum. Also, Spanish Steps and Piazza di Spagna are just a 5-minute drive away. Public transportation is just a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.

At a glance

Hotel size

    • 15 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 23
  • Well-lit path to entrance
  • 13 stairs to reach property
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Shared bathroom
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Are pets allowed at Hotel Ciao?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Ciao?

Sorry, there's no onsite parking at Hotel Ciao.

What are the check-in and check-out times at Hotel Ciao?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.

What's the area around Hotel Ciao like?

Hotel Ciao is in Rome City Centre, a short 6-minute walk from Termini Tram Stop and 12 minutes' walk from Via Nazionale.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Ciao Reviews

8.4

Very good

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.2

Property conditions & facilities

What guests liked

  • The air conditioning worked well and was a welcome relief in the hot summer. (11 reviews)
  • The hotel staff provided excellent restaurant recommendations and were very helpful in guiding guests to nearby dining options. (12 reviews)
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Popular mentions

LocationTrain stationService staff
Verified review

10/10 Exceptional

Very convenient location. Very good staff.
Verified review

10/10 Exceptional

Comfortable no frills hotel right at Rome Termini. Clean rooms, cold aircon, good water pressure and helpful staff. There is a lift, but it is up a flight of stairs. So anyone travelling with a big luggage will need to carry it up a flight of stairs first before reaching the lift. Overall, will stay again.
Verified review

10/10 Exceptional

Great spot for a short stay. The staff was very helpful. The air conditioning was incredible
Verified review

10/10 Exceptional

Great welcoming staff. Bit confusing where office was at first but was a excellent place to stay.
Verified review

10/10 Exceptional

Great place to stay right next to Roma Termini station. Staff was super helpful
Verified review

10/10 Exceptional

Excellent location besides supermarket and train station. Fridge and aircon were both nice and cold in the hot summer
Verified review

10/10 Exceptional

My husband and I (in our 60’s) stayed in double room for 2 nights at Hotel Ciao and were happy with it. Staff helpful. Spacious, quiet room. Hotel and neighborhood felt safe. Across the street from the train/metro station so great base for sightseeing but also easy to walk to many attractions. Easy to catch early Leonardo Express train to Rome airport. We would definitely stay here again.
Verified review

10/10 Exceptional

Staff was excellent. Very friendly and helpful. The rooms were very clean. The air conditioning worked well. Location was perfect. Very close to the train station and many restaurants. Would book again and recommend to others.
Verified review

10/10 Exceptional

Room was great and the staff was very welcoming and friendly. Wish I could have stayed more than one night!
Verified review

8/10 Very good

Rooms are clean and staff is friendly. However, if you are expecting a hotel with a regular lobby/reception, you might be surprised. The building is accessed through a regular door and reception is on the 2nd floor. Most importantly, there are stairs to the elevator, so if you have heavy bags that might be a problem (staff was helpful in helping us up).
Verified review

10/10 Exceptional

Great location and friendly staff
Verified review

10/10 Exceptional

The Hotel Ciao has the friendliest and most helpful staff ever! The location is amazing - right across from Termini Station and near many shops, pharmacy, supermarket and food places. I traveled alone and felt very safe. It is perfect if you need an place that makes It easy to get to and from other places via train or metro. They stored my luggage for me overnight when I left and returned. I will use this hotel in future trips to Rome.
Verified review

10/10 Exceptional

Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Verified review

8/10 Very good

Great staff… clean rooms and great location….
Verified review

10/10 Exceptional

Very friendly staff and great location

Fantastic service, friendly staff
Verified review

8/10 Very good

close to train station.places to eat nearby.
Verified review

10/10 Exceptional

Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
Verified review

8/10 Very good

Staff very good with suggestions and help with luggage - good coffee machine Ruby at front desk was very helpful and spoke good English. She ran out for batteries for the hotel scale so I could weigh luggage. Thanks again Ruby Good location with Termini station across the street. I would stay again. Bed was softer than I like but was ok for a few nights. Shower pressure was excellent
Verified review

10/10 Exceptional

Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Verified review

10/10 Exceptional

Clean room beds made everyday nice bonus. Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Verified review

10/10 Exceptional

Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
Verified review

10/10 Exceptional

Great staff, very helpful. Enjoyed our stay.
Verified review

10/10 Exceptional

The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Verified review

10/10 Exceptional

The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Verified review

10/10 Exceptional

very nice Stuff, good room