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Hotel Ciao

Pet-friendly hotel connected to the convention center, within easy reach of Colosseum

Choose dates to view prices

Fri, Apr 3
Sat, Apr 4
April 2026
May 2026
Nestled near the ancient Roman Forum, Hotel Ciao invites you to experience its warm hospitality. Connect with free in-room WiFi and enjoy helpful multilingual staff, tour assistance, luggage storage and concierge services that make your stay a breeze.
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Room service
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Elevator
  • Mini-fridge
  • Hair dryer
CA $136
CA $162 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Showing 10 of 10 rooms
Hair dryer, soap, shampoo, toilet paper
Classic Double Room
Classic Double Room
Classic Double Room

Classic Double Room

Excellent
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Hair dryer, soap, shampoo, toilet paper
Classic Single Room
Classic Single Room
Classic Single Room

Classic Single Room

Excellent
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
Hair dryer, soap, shampoo, toilet paper
Classic Triple Room
Classic Triple Room
Classic Triple Room

Classic Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
Hair dryer, soap, shampoo, toilet paper
Down comforters, in-room safe, desk, laptop workspace
Double Room, Shared Bathroom
Double Room, Shared Bathroom

Double Room, Shared Bathroom

Wonderful
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Classic Quadruple Room
Down comforters, in-room safe, desk, laptop workspace
Classic Quadruple Room
Down comforters, in-room safe, desk, laptop workspace

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
Hair dryer, soap, shampoo, toilet paper
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
Hair dryer, soap, shampoo, toilet paper
Deluxe Triple Room
Down comforters, in-room safe, desk, laptop workspace
Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
Hair dryer, soap, shampoo, toilet paper
Deluxe Single Room
Deluxe Single Room
Deluxe Single Room

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
Hair dryer, soap, shampoo, toilet paper
Superior Room
Superior Room
Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Hair dryer, soap, shampoo, toilet paper
Superior Triple Room
Superior Triple Room
Superior Triple Room

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the area

Map
Via Marsala 96B, Rome, RM, 185

What's nearby

  • Via Marsala - 1 min walk - 0.0 km
  • Piazza Santa Maria Maggiore - 7 min walk - 0.6 km
  • Piazza della Repubblica - 8 min walk - 0.7 km
  • Basilica di Santa Maria Maggiore - 8 min walk - 0.7 km
  • Via Nazionale - 10 min walk - 0.9 km

Getting around

  • Ciampino Airport (CIA) - 34 min drive
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 44 min drive
  • Rome (IRT-Tiburtina Rail Station) - 4 min drive
  • Rome Termini Station - 7 min walk
  • Rome (XRJ-Termini Rail Station) - 7 min walk
  • Termini Tram Stop - 6 min walk
  • Laziali Station - 8 min walk
  • Farini Tram Stop - 9 min walk

Restaurants

  • ‪VyTA Boulangerie - ‬2 min walk
  • ‪Roadhouse Restaurant Roma Termini - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Mancini La Porchetta di Ariccia - ‬3 min walk

About this property

Hotel Ciao

Hotel Ciao offers a great location, putting you within a 15-minute walk of Via Nazionale and Basilica di Santa Maria Maggiore. Also, Colosseum and Spanish Steps are just a 5-minute drive away. Public transportation is just a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.

At a glance

Hotel size

    • 15 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 23
  • Well-lit path to entrance
  • 13 stairs to reach property
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

Are pets allowed at Hotel Ciao?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Ciao?

Sorry, there's no onsite parking at Hotel Ciao.

What are the check-in and check-out times at Hotel Ciao?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.

What's the area around Hotel Ciao like?

Hotel Ciao is in Rome City Centre, a short 6-minute walk from Termini Tram Stop and 12 minutes' walk from Via Nazionale.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Ciao Reviews

8.4

Very good

8.6

Cleanliness

7.6

Location

8.8

Staff & service

7.8

Property conditions & facilities

Popular mentions

LocationTrain stationService staff
Verified

10/10 Exceptional

Great stay and staff
Julian, 2-night trip
Verified

10/10 Exceptional

Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Ian, 2-night trip
Verified

10/10 Exceptional

Great location and friendly staff
Billy, 2-night trip
Verified

8/10 Very good

close to train station.places to eat nearby.
stephen, 1-night trip
Verified

10/10 Exceptional

Clean room beds made everyday nice bonus. Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Pauline, 2-night trip
Verified

10/10 Exceptional

Very friendly staff and great location

Fantastic service, friendly staff
Aurélien, 3-night trip
Verified

10/10 Exceptional

Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
Gerald, 3-night trip
Verified

10/10 Exceptional

The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Tiffany, 8-night trip
Verified

10/10 Exceptional

Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
McKenna, 2-night trip
Verified

10/10 Exceptional

The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Marilyn, 2-night trip
Verified

10/10 Exceptional

Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Katey, 3-night trip
Verified

10/10 Exceptional

This hotel was right next termini station. Rooms were immaculate every day.
Seanna, 7-night trip
Verified

10/10 Exceptional

The absolute best place to stay if you’re traveling through Rome and need a place for a night or two. The very best!
christopher d, 2-night trip
Verified

8/10 Very good

Great staff… clean rooms and great location….
Mark, 1-night trip
Verified

10/10 Exceptional

very nice Stuff, good room
Ramona, 2-night trip
Verified

10/10 Exceptional

Great stay. Staff was very nice and helpful.
SHUMAINE, 4-night trip
Verified

10/10 Exceptional

Quiet air conditioning. Close to good grocery store. Close to main train station and subway. Very froendly
Stephen, 9-night trip
Verified

10/10 Exceptional

Great staff, very helpful. Enjoyed our stay.
Stephen, 2-night trip
Verified

10/10 Exceptional

Best stay at Hotel Ciao

This hotel is in a great location to explore Rome. Surrounded by great little bars & restaurants & termini is straight across the road. The room was lovely, comfortable bed & en suite, what more could you ask for. So peaceful during the night as well. The host & hostess were amazing & so helpful, couldnt do enough for you & a mine of Information! Wouldnt hesitate to recommend this little spot.
Laura, 3-night trip
Verified

10/10 Exceptional

It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
olivia, 2-night trip
Verified

8/10 Very good

Excellent customer service: Trojan provided friendly and knowledgeable customer service.
ALFONSO, 3-night trip
Verified

10/10 Exceptional

Comfortable and quiet.
Julius, 2-night trip
Verified

10/10 Exceptional

It was a good stay for what it was worth. I would stay again.
Glennie, 2-night trip
Verified

10/10 Exceptional

Comfortable and clean
Tiffeny, 1-night trip
Verified

6/10 Good

Near main train station

As a Singaporean, first time to check in to this type of hotel. Anyway the room is clean and good enough for rest and sleep. Hotel is very near to the main train station and subways, so I think this is the main reason to book this hotel. And the whole area has plenty of this type of hotel - very plain with no other amenities or luxury.
Ngok Kong, 3-night trip