8/10 Very good
It was wonderful stay at Hotel Ciao., If I’m in Rome again I will definitely stay here.
Jeremiah
Jeremiah, 2-night trip
Hotel Ciao
Pet-friendly hotel connected to the convention center, within easy reach of Colosseum
Choose dates to view prices
Nestled near the ancient Roman Forum, Hotel Ciao invites you to experience its warm hospitality. Connect with free in-room WiFi and enjoy helpful multilingual staff, tour assistance, luggage storage and concierge services that make your stay a breeze.
8.4
Very good
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
- Non-smoking
Main amenities (9)
- Daily housekeeping
- Room service
- Air conditioning
- Front-desk safe
- Multilingual staff
- Concierge services
- Luggage storage
- Limited hour front desk
- Tour/ticket assistance
Feel at home (6)
- Children stay free
- Television
- Daily housekeeping
- Elevator
- Mini-fridge
- Hair dryer
$109 nightly
$129 total
Apr 6 - Apr 7
Total with taxes and fees
Room options
Showing 10 of 10 rooms
Classic Double Room
8.8Excellent
13 reviews
- 183 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Classic Single Room
8.8Excellent
10 reviews
- 118 sq ft
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
Classic Triple Room
- 247 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Double Room, Shared Bathroom
9.0Wonderful
2 reviews
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Classic Quadruple Room
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Deluxe Double Room
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Deluxe Triple Room
- 1 bedroom
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Deluxe Single Room
- 1 bedroom
- Sleeps 1
- 1 Large Twin Bed
Superior Room
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Superior Triple Room
- 1 bedroom
- Sleeps 3
- 1 Twin Bed and 1 Double Bed
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About the neighborhood
Via Marsala 96B, Rome, RM, 185
What's nearby
- Via Marsala - 1 min walk - 0.0 km
- Piazza Santa Maria Maggiore - 7 min walk - 0.6 km
- Piazza della Repubblica - 8 min walk - 0.7 km
- Basilica di Santa Maria Maggiore - 8 min walk - 0.7 km
- Via Nazionale - 10 min walk - 0.9 km
Getting around
- Ciampino Airport (CIA) - 34 min drive
- Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 44 min drive
- Rome (IRT-Tiburtina Rail Station) - 4 min drive
- Rome Termini Station - 7 min walk
- Rome (XRJ-Termini Rail Station) - 7 min walk
- Termini Tram Stop - 6 min walk
- Laziali Station - 8 min walk
- Farini Tram Stop - 9 min walk
Restaurants
- VyTA Boulangerie - 2 min walk
- Roadhouse Restaurant Roma Termini - 2 min walk
- Starbucks - 3 min walk
- Five Guys - 4 min walk
- Mancini La Porchetta di Ariccia - 3 min walk
About this property
Hotel Ciao
Hotel Ciao offers a great location, putting you within a 15-minute walk of Via Nazionale and Basilica di Santa Maria Maggiore. Also, Colosseum and Spanish Steps are just a 5-minute drive away. Public transportation is just a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.
At a glance
Hotel size
- 15 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
- Minimum check-in age: 18
- Check-out time is 10:00 AM
Special check-in instructions
- The front desk is open daily from 8:00 AM - 9:00 PM
- Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (dogs and cats only, 1 total)*
- Service animals welcome
- Specific rooms only*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Room service
Traveling with children
- Children stay free (see details)
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Multilingual staff
Facilities
- Safe-deposit box at front desk
Accessibility
- Elevator
- Elevator door width (inches): 23
- Well-lit path to entrance
- 13 stairs to reach property
- Tile flooring in public areas
Room amenities
Be entertained
- Television
- Satellite TV channels
Home comfort
- Air conditioning and heating
Sleep well
- Down comforter
- Bed sheets provided
Freshen up
- Soap and shampoo
- Hair dryer
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Desk chair
Food and drink
- Mini-fridge
More
- Daily housekeeping
- In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
Children & extra beds
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 15 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Frequently asked questions
Are pets allowed at Hotel Ciao?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Ciao?
Sorry, there's no onsite parking at Hotel Ciao.
What are the check-in and check-out times at Hotel Ciao?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
What's the area around Hotel Ciao like?
Hotel Ciao is in Rome City Centre, a short 6-minute walk from Termini Tram Stop and 12 minutes' walk from Via Nazionale.
Have a question?
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Hotel Ciao Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.8
Staff & service
7.8
Property conditions & facilities
Popular mentions
LocationTrain stationService staff10/10 Exceptional
Great stay and staff
Julian
Julian, 2-night trip
10/10 Exceptional
Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Ian
Ian, 2-night trip
10/10 Exceptional
Great location and friendly staff
Billy
Billy, 2-night trip
8/10 Very good
close to train station.places to eat nearby.
stephen
stephen, 1-night trip
10/10 Exceptional
Clean room beds made everyday nice bonus.
Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Pauline
Pauline, 2-night trip
10/10 Exceptional
Very friendly staff and great location
Fantastic service, friendly staff
Aurélien
Aurélien, 3-night trip
10/10 Exceptional
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
McKenna
McKenna, 2-night trip
10/10 Exceptional
Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
Gerald
Gerald, 3-night trip
10/10 Exceptional
The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Tiffany
Tiffany, 8-night trip
10/10 Exceptional
The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Marilyn
Marilyn, 2-night trip
10/10 Exceptional
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Katey
Katey, 3-night trip
10/10 Exceptional
This hotel was right next termini station. Rooms were immaculate every day.
Seanna
Seanna, 7-night trip
8/10 Very good
Great staff…
clean rooms and great location….
Mark
Mark, 1-night trip
10/10 Exceptional
The absolute best place to stay if you’re traveling through Rome and need a place for a night or two. The very best!
christopher d
christopher d, 2-night trip
10/10 Exceptional
very nice Stuff, good room
Ramona
Ramona, 2-night trip
10/10 Exceptional
Great stay. Staff was very nice and helpful.
SHUMAINE
SHUMAINE, 4-night trip
10/10 Exceptional
Great staff, very helpful. Enjoyed our stay.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Quiet air conditioning. Close to good grocery store. Close to main train station and subway. Very froendly
Stephen
Stephen, 9-night trip
10/10 Exceptional
It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
olivia
olivia, 2-night trip
10/10 Exceptional
Best stay at Hotel Ciao
This hotel is in a great location to explore Rome. Surrounded by great little bars & restaurants & termini is straight across the road. The room was lovely, comfortable bed & en suite, what more could you ask for. So peaceful during the night as well. The host & hostess were amazing & so helpful, couldnt do enough for you & a mine of Information! Wouldnt hesitate to recommend this little spot.
Laura
Laura, 3-night trip
10/10 Exceptional
Comfortable and quiet.
Julius
Julius, 2-night trip
8/10 Very good
Excellent customer service: Trojan provided friendly and knowledgeable customer service.
ALFONSO
ALFONSO, 3-night trip
10/10 Exceptional
It was a good stay for what it was worth. I would stay again.
Glennie
Glennie, 2-night trip
10/10 Exceptional
Comfortable and clean
Tiffeny
Tiffeny, 1-night trip
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