Augustana House, Rome

We came to Rome with my parents aged 78 and 85 and needed a well placed hotel for getting around via taxi, elevator and minimal stairs. Augustana House was perfect. The rooms were clean, and customer service at check-in, breakfast and check-out was top notch. They had an early departure (4:30 AM) and the front desk staff came to help with their luggage, ensured they had their transport on time and checked their room to ensure nothing was left. The bathrooms had very nice showers with multiple heads and options, a/c units worked well for our 38c degree heat spell in Rome. Thank you to the whole staff and housekeeping.

We loved just about everything about our stay. The location was great- close to the Spanish steps with a quick trip through a great shopping district and only a 20 min walk to the Vatican. Our room was very comfortable with a big window with automatic blackout shades and a lovely bathroom. The shower head had lots of options and great water pressure. The staff was so nice and the breakfast was very good. Everything was also very clean. At one point our toilet quit flushing, but it was fixed while we were out to dinner without a problem. I would definitely recommend this hotel to a friend.

Service and friendliness of front desk is amazing.

A very good small hotel- very clean, well furnished rooms and the staff very helpful. I moved rooms from downstairs as the Wi-fi didn’t work in the downstairs rooms. The room upstairs was a little noisy because it was next to reception and the entrance to the hotel. Thank you for being able to cater for my vegan diet. It was very much appreciated. The hotel is ideally situated to be able to walk to all the main sites of interest in Rome.

Hotel is great and the staff are very friendly and highly accommodating. Hotel close to the main sites of Roma. On the banks of the Tiber river.