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Sugar Palm Residence

3.5 star property
3.5-star Phuket hotel with outdoor pool

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Sugar Palm Residence

Photo gallery for Sugar Palm Residence

Library
Outdoor pool, sun loungers
Exterior
Junior Suite
Bathroom sink

Overview of Sugar Palm Residence

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
Map
5/3 Virathongyok Rd., Taladnua, Phuket, Phuket, 83000
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Children's pool
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Library
  • Front-desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Separate bedroom
  • Living room

Room options

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living room

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • In Talat Nuea
  • Phuket Weekend Market - 4 min drive
  • Central Festival Phuket Shopping Center - 4 min drive
  • Chalong Bay - 7 min drive
  • Ratsada Pier - 8 min drive
  • Patong Beach - 31 min drive
  • Kalim Beach - 31 min drive
  • Jungceylon Shopping Center - 15 min drive
  • Big Buddha - 17 min drive
  • Rawai Beach - 28 min drive
  • Kata Beach - 32 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 51 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ครัวเก๋ากึ้ก - 6 min walk
  • โรตีเจ้าฟ้า - 7 min walk
  • O-OH Farm Suan Luang - 7 min walk
  • เอส บี ลิฟวิ่งเพลส - 8 min walk
  • Cafe Amazon ถนนเจ้าฟ้า - 8 min walk
Map

About this property

Sugar Palm Residence

Sugar Palm Residence offers an airport shuttle (available 24 hours) for THB 800 per person one-way. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A children's pool and a terrace are other highlights.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Traveling with children

  • Children's pool

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 800 per person (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for THB 700.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket

Frequently asked questions

Does Sugar Palm Residence offer free cancellation for a full refund?
Yes, Sugar Palm Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sugar Palm Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sugar Palm Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Palm Residence?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sugar Palm Residence?
Yes, there's free self parking.
Is airport shuttle service offered by Sugar Palm Residence?
Yes, an airport shuttle is available. The charge is THB 800 per person one-way.
What are the check-in and check-out times at Sugar Palm Residence?
You can check in from 2:00 PM - 10:00 PM. Check-out time is noon.
What is there to do at Sugar Palm Residence and nearby?
Sugar Palm Residence has an outdoor pool and a fitness center.
Does Sugar Palm Residence have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sugar Palm Residence like?
Sugar Palm Residence is a short 16-minute walk from Patong Go-Kart Speedway and Phuket Offroad Fun Park and 15 minutes' walk from Jui Tui Shrine.

Reviews

8.2

Very good

9.0/10

Cleanliness

7.8/10

Staff & service

4.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

OCHIR, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Attapod, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Very good place to stay. Not in the twin centre but very nice place
Ahmadullah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable. Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Marcus, 18-night trip
Verified Hotels.com guest review

6/10 Good

Nice pool .
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Large, spacious, great facilities.
Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.
Graham, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
12-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Nice and quiet
Enjoyable stay. Clean and quiet.
Tyler, 1-night trip
Verified Hotels.com guest review

6/10 Good

No WiFi a poor service.
Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.
Stephen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place
This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.
Verified Hotels.com guest review