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Chena Hot Springs Resort

2.5 star property
Mountain hotel with outdoor pool, near Chena Hot Springs

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Photo gallery for Chena Hot Springs Resort

Exterior
Point of interest
Sundeck
Indoor pool, outdoor pool, open 7:00 AM to 11:30 PM, sun loungers
Forget-me-not Cabin (No Bathroom)
Unwind in the midst of Alaskan wilderness at Chena Hot Springs Resort. Rejuvenate with spa treatments like a hot stone massage and aromatherapy, or try horseback riding, snowshoeing, and fishing on-site. Guests praise the resort's tranquil atmosphere while staying connected with free WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski rentals
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $289
CA $312 total
includes taxes & fees
Jun 4 - Jun 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

Standard Room, 1 Bedroom (Moose Lodge)

- Moose Lodge - 2 Queen Beds

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

Signature Room

- 2 double Bed

Highlights

Heating
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk - 0.2 km
  • Aurora Ice Museum - 3 min walk - 0.3 km
  • Angel Rocks Trailhead - 13 min drive - 17.5 km
  • Tors Trailhead - 27 min drive - 34.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Chena Hot Springs Resort offers a fantastic location, putting you just steps from Chena Hot Springs. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

English, Japanese, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Playground

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Canoe
  • Cross-country skiing
  • Snowmobiling
  • Snowshoeing
  • Fishing
  • Rafting nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, JCB International
Cashless transactions are available.

Also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort offer free cancellation for a full refund?

Yes, Chena Hot Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chena Hot Springs Resort?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 11:30 PM.

Are pets allowed at Chena Hot Springs Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Chena Hot Springs Resort?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Chena Hot Springs Resort?

Check-in start time: 4 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM.

What is there to do at Chena Hot Springs Resort and nearby?

During the winter, enjoy onsite recreation like cross-country skiing and snowshoeing and return when the snow melts for horseback riding and fishing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Chena Hot Springs Resort also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Chena Hot Springs Resort?

Yes, there's an onsite restaurant.

What's the area around Chena Hot Springs Resort like?

Chena Hot Springs Resort is located a short 1-minute walk from Chena Hot Springs.

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Reviews

7.6

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Hot springs
Restaurant
Service staff
Food
Recreation
Shower
Water
Spring
Tours

Reviews

10/10 Exceptional

Omar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not so bed

One thing i like about this resort is they have good choices of food and good service. Rooms are very small and noisy, hot spring pool was bit too hot but comfortable. Service at hot pool was poor. For first time user of this pool make sure you put all your belongings in to the locker before you close it this they will not explain it to you. Ice museum is good to experience.
Mukesh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hot Springs

Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.
Catherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful experience

Amazing property and tours. Food was great. Utilization of geothermal energy and self-sufficiency is impressive. Staff was friendly and helpful for the most part- some much more than others. It could be a 5-star experience if ran a little more efficiently and if staffed/managed a little better. For example, there is no ability to get a drink from the bar without waiting, sometimes at great length, to be seated in the restaurant. There were many varieties of shirts offered for sale, but almost all were size small. Communication and organization is sometimes lacking regarding the tours. Some parts of the lodge got very hot. It seems like it is difficult to regulate the temperature. I had a great time there and am certainly glad I stayed. I would recommend to anyone and encourage to make full use of all the activities and tours. But not everyone should drive there as the roads can be hazardous, depending on the weather.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay

Great property, great food..hot springs are amazing
Steve, 7-night trip
Verified Hotels.com guest review

6/10 Good

The heater in room wasn’t working. The water smelled bad.
Tokie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Aurora Great, Resort Good Not Great

We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
Linda, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very friendly and encouraging jn trying new things like snowmobiling. Beautiful grounds in the winter, hot springs felt so good after playing in the cold. Room temps varied due to geothermal energy.
Joleen, 4-night trip
Verified Expedia guest review

4/10 Fair

We took the Chena shuttle from the Fairbanks airport to the resort. The van was very cold, no heat and has seen better days. At check in we were advised that we have to carry our 3 50 lbs luggage to the Moose lodge & up to the 2nd floor. My husband just had a shot in his spine due to back issues & I have a torn rotater cuff. No one to assist, you would think that they would have someone to help with the amount of money we paid for the room. But wait there is more…no heat in the room, no refrig, no microwave. Several vending machines out service, dryer for the swim suits out of service & the snow cats are on their last leg, plus again no heat! I asked a waitress about the water and ice for drinks due to my allergy to sulfa, she advised it was filtered not to worry however it’s filtered but if you are allergic to sulfa DON’T DRINK. Trust me. We had to wait for the same waitress to get back from a smoke break before we could place our dinner order then had to wait for her to return again to get our food, smelling like a big cigarette. The ice museum is a waste of money, it’s been melted & of course the resort didn’t tell us about it but once inside you can clearly see that it hasn’t been kept up. Shuttle service back to the airport was just as cold. Do you not believe in heaters? Property has bare electrical wires, smoke detectors unhooked, dusty and dirty. This resort & equipment looks like they haven’t seen a maintenance in a very long time.
Cynthia, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

If you are looking for a place to get away, this is where to go. Very secluded, very relaxing! We did a friends solo trip. Got to see the lights every night. Many options on things to do there. Prices are super reasonable, especially for drinks and food. The staff is amazing. Only little things I have to say is...water taste terrible (like sulfer) but one of the workers let us know where to get the "good water" at. Rooms are a bit small and super hot. We had both windows open and fan but were still really hot.
Ericka, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Helen, 2-night trip
Verified Expedia guest review

8/10 Very good

Yu, 1-night trip
Verified Expedia guest review

8/10 Very good

This was an interesting experience of being below 0 degrees for several days. The highlight was the fog sled ride with Cody as he was very friendly and knowledgeable. The ice museum was also interesting. The dip in the hot springs which felt like a hot tub with snow and ice surrounding me was a unique experience. We really enjoyed the greenhouse and geothermal plant. The aurora evening was somewhat disappointing as we chose an evening when they failed to appear. The ride in the AVT was interesting but very bumpy. I wished there had been a naturalist to explain the science behind the auroras not just provide hot drinks and snacks in a warm yurt. We had to wait two hours for the shuttle after arriving at the airport. It was an enjoyable experience.
Deborah, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The room is small, and the dinner reservation staff seemed slightly impatient.
Lala, 1-night trip
Verified Expedia guest review

4/10 Fair

Just not the same

We try to do our stay-cations a couple times a year. It was dirty and poorly kept, rooms were too hot. Mold on indoor jacuzzis, staff tried to down play the incidents. Next year we will find a different place.
Sonya, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.
Qin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room. As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.
Sophie, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is absolutely beautiful and staff is great and friendly.
Anna, 4-night trip
Verified Expedia guest review

6/10 Good

The water smells lile sulfur because of hot springs, food and staff our great, rooms are average needs update but it has a more vintage type cabin vibe. The ice museum and hot springs was great
Ashley, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ramanna, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the Hot Springs! Everyone there was so nice and helpful. My Mother is in a wheel chair so they put us as close to all the activities as possible.
Mona, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We love this resort, the hot springs, etc was awesome!!! The service, food and facilities excellent and we saw the northern lights 3 nights in a row. We fulfilled the objective of the trip. Thanks so much!
Damaris, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This was the perfect Alaskan getaway!
Aaron, 6-night family trip
Verified Expedia guest review