4/10 Fair
5 Oct 2023
Paid for a premium room with terrace however didn't get the room upon checking in and wasn't compensated. Got a basic double room instead. Breakfast started very late at 9am, missed breakfast of both days due to day tours starting very early. Had to ring a bell for staff all the time, wasn't knowledgeable to provide guidance for bus bookings and timings. Didn't have any recommendations for tours either. This place is good for people who knows what they wants and have done plenty of research prior and just need a place to sleep in for the night.
Nur Adawiyati
Verified Expedia guest review