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Tsai Hotel and Residences

3.0 star property
Hotel with 2 restaurants, near Ayala Center

Choose dates to view prices

Photo gallery for Tsai Hotel and Residences

Hallway
Reception
Standard Double Room
Suite | Balcony view
Reception

Reviews

7.8 out of 10
Good
Tsai Hotel and Residences, located near Waterfront Cebu City Casino, offers a warm welcome with two restaurants and two coffee shops. Unwind on the spacious terrace or stay connected with in-room WiFi. Previous guests appreciate the attentive staff.

Popular amenities

  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • 2 restaurants
  • 24-hour room service
  • 2 coffee shops/cafes
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CA $27
CA $37 total
includes taxes & fees
May 10 - May 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Desk, blackout drapes, rollaway beds, free WiFi

Standard Triple Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Desk, blackout drapes, rollaway beds, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Dining table
LED TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Terrace/patio

Basic Twin Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
Electric kettle
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds
Exterior

Yello Hotel Cebu powered by Cocotel

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 61 reviews
The price is CA $30
CA $39 total
includes taxes & fees
Jun 6 - Jun 7
Yello Hotel Cebu powered by Cocotel
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About the area

Map
11 Wilson St., Lahug, Cebu City, 6000

What's nearby

  • Waterfront Cebu City Casino - 15 min walk - 1.3 km
  • Ayala Malls Central Bloc - 17 min walk - 1.4 km
  • Cebu Taoist Temple - 4 min drive - 2.0 km
  • SM City Cebu - 4 min drive - 3.1 km
  • Ayala Center - 4 min drive - 2.6 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Ching Palace - ‬3 min walk
  • ‪G-Spot - ‬4 min walk
  • ‪Dessert Factory -SSY Business Center - ‬2 min walk
  • ‪Fung's Noodle House - ‬2 min walk

About this property

Tsai Hotel and Residences

At Tsai Hotel and Residences, you'll be just a 5-minute drive from Waterfront Cebu City Casino and SM City Cebu. For a bite to eat, guests can check out Tazza cafe & Patisserie, one of 2 restaurants, which serves breakfast, lunch, and dinner. Also, Ayala Center and Colon Street are within a short drive.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Terrace

Accessibility

  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Tazza cafe & Patisserie - This coffee shop serves breakfast, lunch, and dinner.
Burrow unlimited chicken - This bistro serves brunch and dinner. Open select days.

Fees & policies

Refundable deposits

  • Deposit: PHP 500 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for PHP 1000 per night

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Tsai Hotel Cebu
Tsai Hotel
Tsai Cebu
Tsai Hotel Residences
Tsai And Residences Cebu City
Tsai Hotel and Residences Hotel
Tsai Hotel and Residences Cebu City
Tsai Hotel and Residences Hotel Cebu City

Frequently asked questions

Are pets allowed at Tsai Hotel and Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Tsai Hotel and Residences?

Yes, there's free self parking.

What are the check-in and check-out times at Tsai Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Tsai Hotel and Residences?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min walk) is nearby.

Are there restaurants at or near Tsai Hotel and Residences?

Yes, there are 2 onsite restaurants.

Does Tsai Hotel and Residences have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Tsai Hotel and Residences like?

Tsai Hotel and Residences is a short 15-minute walk from Waterfront Cebu City Casino and 17 minutes' walk from Ayala Malls Central Bloc.

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Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Internet

Reviews

10/10 Exceptional

Hanah Gail, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sheena Joy, 2-night trip
Verified Expedia guest review

8/10 Very good

Value for money

Value for money but not in the best neighborhood. Safe but dirty.
Sven Jonas, 3-night trip
Verified Hotels.com guest review

4/10 Fair

I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
Jason, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cielo, 3-night trip
Verified Expedia guest review

6/10 Good

Very friendly staff. No hot water!
Richard, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Dennis, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
DAVID, 1-night romance trip
Verified Expedia guest review

6/10 Good

Little disappointed with loud construction sounds.

Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Marya, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Will Never Recommend

Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Maria Fe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Benjie, 1-night trip
Verified Expedia guest review

8/10 Very good

Very friendlyl staff
Stevo, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cheapest

cheapest and clean
ROMEO, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Danine, 5-night trip
Verified Expedia guest review

2/10 Poor

There was absolutely nothing to like.
Mathias Stephan, 10-night business trip
Verified Expedia guest review

6/10 Good

staff are good but can’t sleep the whole night dogs are barking.
Veronica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Christopher Ryan, 26-night trip
Verified Expedia guest review

2/10 Poor

The Pictures are completely misleading. Maintenance is terrible; as an example: Aircon has no remote and canot be adjusted. There are no blankets or quilts available at all. The airconditioner is kept on Max Cold, so you can either shut it off and stop all airflow or leave it ON and freeze. Plumbing is inadequate; the shower is a trickle and the hot water barely works and is cold. The linen is threadbare. I could go on and on, but siffice it to let my actions speak for me as follows: I was booked for 4 nights. I stayed 1 night and checked out into another hotel.
anil, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Tormod, 1-night trip
Verified Hotels.com guest review

6/10 Good

I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Hapfy, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Near & convenient to all restaurant
Mercedes, 3-night family trip
Verified Expedia guest review

8/10 Very good

It has a great location. The room was good but the bathroom is too small.
Anthea, 2-night family trip
Verified Expedia guest review

6/10 Good

Hotel was ok. They played strange music in entry. Bed had no blanket and internet was terrible.
Charles, 4-night trip
Verified Expedia guest review