Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Kempinski Hotel Changsha, Changsha

Luxury hotel with indoor pool, connected to a shopping center, near Helong Stadium

  • Free WiFi
From
$163 CAD
  • Kempinski Hotel Changsha, Changsha
  • Kempinski Hotel Changsha, Changsha
  • Indoor Pool
  • Guest Room
  • Kempinski Hotel Changsha, Changsha
1 / 37Kempinski Hotel Changsha, Changsha
8.6Fabulous
  • Great place to stay. Will highly recommend.

    Dec. 5, 2019

  • Very happy with the front desk staff, they are very friendly and helpful

    Jun. 16, 2019

See all 15 reviews
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 408 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club

For families

  • Free cribs/infant beds
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Yu Hua
  • Helong Stadium - 34 min walk
  • Jia Yi's Memorial Hall - 3 mi / 4.8 km
  • Hunan University - 3.8 mi / 6.1 km
  • Hongxing International Convention Center - 4.1 mi / 6.5 km
  • Hunan Provincial Museum - 4.6 mi / 7.5 km
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

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Please enter your dates
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Twin Room
  • Deluxe Twin Room (Grand)
  • Deluxe Suite (Grand)
  • Executive Room, 1 King Bed
  • Executive Twin Room
  • Executive Suite

Location

  • In Yu Hua
  • Helong Stadium - 34 min walk
  • Jia Yi's Memorial Hall - 3 mi / 4.8 km

What’s around

Landmarks

  • In Yu Hua
  • Helong Stadium - 34 min walk
  • Jia Yi's Memorial Hall - 3 mi / 4.8 km
  • Hunan University - 3.8 mi / 6.1 km
  • Hongxing International Convention Center - 4.1 mi / 6.5 km
  • Hunan Provincial Museum - 4.6 mi / 7.5 km
  • Mount Yuelu - 5.2 mi / 8.4 km
  • Hunan Forest Botanical Garden - 5.2 mi / 8.4 km
  • Martyrs' Park - 5.4 mi / 8.7 km
  • South Central University - 6.3 mi / 10.2 km
  • Changsha Window of the World - 8.9 mi / 14.3 km

Getting around

  • Changsha (CSX-Huanghua Intl.) - 32 min drive
  • Changsha South Station - 24 min drive

At a glance

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements Restaurant - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Qi Shun Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Kempi Deli - Onsite delicatessen. Open daily.

Kempinski Brewery - Onsite restaurant. Open daily.

Lobby Lounge - This lobby lounge serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Kempinski Hotel Changsha
  • Kempinski Changsha
  • Kempinski Hotel Changsha Hotel
  • Kempinski Hotel Changsha Changsha
  • Kempinski Hotel Changsha Hotel Changsha

Optional extras

Rollaway beds are available for CNY 350.0 per day

Buffet breakfast is offered for an extra charge of CNY 116 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CNY 1000.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kempinski Hotel Changsha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Kempinski Hotel Changsha.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM to anytime. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Changsha Walking Street (3.1 mi), Huogongdian (3.2 mi), and Guangyuan Hotel (3.2 mi).
  • Recommended spots to visit include Helong Stadium (1.8 mi) and Jia Yi's Memorial Hall (3 mi), along with Hunan University (3.8 mi) and Hongxing International Convention Center (4.1 mi).
8.6Fabulous
  • 4.0Fair

    The hotel does not match its brand name

    I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

    Business trip, Mar. 31, 2018

    Verified Hotels.com guest review
  • 8.0Very Good

    Komfortables und sauberes Hotel

    Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.

    Yves, 2 night trip, Jan. 24, 2020

    Verified Hotels.com guest review
  • 10.0Exceptional

    良いです。

    TOMOMI, 5 night business trip, Nov. 12, 2019

    Verified Hotels.com guest review
  • 10.0Exceptional

    客房/酒店整潔

    Hoi Ming, 1 night business trip, May 30, 2019

    Verified Hotels.com guest review
  • 8.0Very Good

    Pleasant Hotel for good price value

    Pleasant stay for good price-value. A few restaurants within walking distance. Don't get a coffee at the lounge in the Kempinski Hotel as this is definitely overpriced. Probably the most expensive we ever had in the whole world... Also the breakfast buffet is large but the quality of food rather mediocre.

    Lukas Martin, 1 night trip with friends, May 4, 2019

    Verified Hotels.com guest review
  • 8.0Very Good

    トイレがウォッシュレットでなかったのが残念です。中国でも都市部の4星以上のホテルではウォッシュレットトイレが多くなっています。他はすべて満足がいき、コストパフォーマンスにも満足です。フロントのスタッフも十分、英語が通じます。

    4 night trip, Mar. 30, 2019

    Verified Expedia guest review
  • 10.0Exceptional

    总体来说很不错,房间比较干净,位置离中心区略远,但是离火车南站比较近,但是早餐价格太贵了。

    2 night trip, Mar. 29, 2019

    Verified Hotels.com guest review
  • 10.0Exceptional

    酒店位置优越,周边有大型购物商场。酒店设施一般,前台服务较热情。总体性价比可以。

    JIN, 1 night business trip, Nov. 16, 2018

    Verified Hotels.com guest review
  • 6.0Good

    Yutang, 2 night trip, Sep. 26, 2020

    Verified Hotels.com guest review
  • 6.0Good

    Yutang, 1 night trip, Sep. 25, 2020

    Verified Hotels.com guest review
See all 15 reviews