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All properties in Nanaimo (and vicinity), British Columbia, Canada

Painted Turtle Guesthouse, Nanaimo (and vicinity)

Hostel with bar/lounge, near Bastion

  • Free WiFi
From
$69 CAD

Image gallery

  • Reception
  • Reception
  • Shared kitchen facilities
  • Classic Room, 1 Queen Bed - Shared bathroom
  • Reception
Reception. Image 1 of 24
1 / 24Reception
8.0.Very Good.
  • Everything is good

    Nov. 5, 2020

  • Horrible experience

    Sep. 12, 2020

See all 79 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 24 smoke-free guestrooms
  • Housekeeping (on request)
  • Bar/lounge
  • Coffee/tea in a common area
  • Self-serve laundry
  • Meeting room

Feel at home

  • Rollaway/extra beds (surcharge)
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Laundry facilities

What’s around

  • Departure Bay Ferry Terminal - 42 min walk
  • Bastion - 2 min walk
  • Nanaimo Museum - 3 min walk
  • Vancouver Island University - 33 min walk
  • Frank Crane Arena - 4.3 mi / 6.9 km
  • Pipers Lagoon Park - 5.7 mi / 9.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Shared Dormitory, Men only
  • Shared Dormitory, Women only
  • Shared Dormitory, Mixed Dorm (Ages 18-40)
  • Classic Room, 1 Queen Bed
  • Family Room

What’s around

Landmarks

  • Departure Bay Ferry Terminal - 42 min walk
  • Bastion - 2 min walk
  • Nanaimo Museum - 3 min walk
  • Vancouver Island University - 33 min walk
  • Frank Crane Arena - 4.3 mi / 6.9 km
  • Pipers Lagoon Park - 5.7 mi / 9.1 km
  • Duke Point Ferry Terminal - 9.5 mi / 15.2 km

Getting around

  • Nanaimo, BC (YCD) - 13 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive
  • Ganges, BC (YGG-Ganges Harbour Seaplane Base) - 81 min drive
  • Maple Bay, BC (YAQ-Maple Bay Seaplane Base) - 49 min drive
map

At a glance

Size

  • 24 rooms

Arriving/leaving

  • Check-in time 3:30 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 3:30 PM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the hostel

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals on site
  • Ecotours on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • One meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Languages Spoken

  • Chinese
  • English
  • French

In the room

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

Special features

Recreation

On Site

  • Bicycle rentals on site
  • Ecotours on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby

Small print

Also known as

  • Painted Turtle Guesthouse Hostel Nanaimo
  • Painted Turtle Guesthouse Hostel
  • Painted Turtle Guesthouse Nanaimo
  • Painted Turtle Guesthouse
  • Painted Turtle Nanaimo
  • Painted Turtle Guesthouse Nanaimo
  • Painted Turtle Guesthouse Hostel/Backpacker accommodation

Optional extras

Rollaway beds are available for CAD 10.00 per stay

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Painted Turtle Guesthouse does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Painted Turtle Guesthouse.
  • Sorry, pets aren't allowed.
  • You can check in from 3:30 PM - midnight. Check-out time is 10:00 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Penny's Palapa (4-min walk), Javawocky Coffee House (4-min walk), and The Nest Bistro (4-min walk).
  • Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation onsite includes ecotours.
8.0.Very Good.
  • 10.0.Exceptional

    Très belle hôte de jeunesse en plein centre-ville. Pas de parking mais parking public adjacent gratuit de 17hr à 8hr

    Annie, 2 night family trip, Aug. 19, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Pushy and evasive front end staff. Didn't match photos.

    1 night family trip, Aug. 1, 2020

    Verified Expedia guest review

  • 2.0.Poor

    booked a private room for 8 nights, staff still alloweing 2 strangers in 1 room during COVID-19! Signs ignored about masks must be worn. Entire time only 2 out of 6 staff wore any masks! I was on 4th top floor hard on my knees.Only positive Lisa ensured my room was nice and clean.Lied by staff Auckshaw many times about parking!Having lost my job and place during COVID-19, my funds were used for staying here. Auckshaws lying saw me get 3 parking tickets total $90.00! One later reduced to a warning. Constant stress took its toll on me!1 bathroom leaked all over the floor ,other one out of order. I told them about my fines,staff girl on last day said I couldv'e parked underneath nearest parkade open! Auckshaw lied and said:"Oh I didn't know that!"He hasn't apologized,caused me great distress! In business with guests, you need to know about parking.I warn others do not stay here! I didn't trust Auckshaw. In my purse my phone I recorded everything! When I spoke to Auckshaw saying I needed $7 to park for my last night, after all my fines, he denied everything!I said he was a liar for misleading me to stay at the hostel, he yelled,shook his fist and came after me! The other staff member used his arm to hold Auckshaw back! This staff told me "quit your crying because your tears wont work and I dont like it!" I left right away as I didn't felt safe! I called Expedia who called the hostel for 1 night refund. I was refused! I spoke to security guard outside,crying,I told him everything!

    TLA, 8 night trip, Jul. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I love this spot! Always stay here when I’m in Nanaimo. The location is great and the people are lovely.

    CM, 1 night business trip, Mar. 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The Painted Turtle was a lovely place to stay in Nanaimo - the room was clean and the kitchen and common area were very well equipped and clean as well. The staff were helpful in answering our questions and making recommendations.

    1 night trip with friends, Mar. 5, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Misleading marketing.

    Booked for business. According to the website it seemed like there were in room private bathrooms. That wasn’t the case so we went to a different place. They withheld 2 night (two rooms each night). Not huge cost but not ethical! Poor business!!

    John, 3 night business trip, Feb. 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Homey close to downtown good staff Cooking facilities clean

    2 night business trip, Feb. 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great value. Friendly and helpful staff.

    Alsoon, 1 night family trip, Jan. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything I needed for a quick visit. A bed and a good night sleep

    1 night business trip, Dec. 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Clean and comfortable. Noise from street easily heard

    1 night trip, Dec. 12, 2019

    Verified Expedia guest review

See all 79 reviews