I had a great stay at JB Relais and would absolutely recommend it, especially for a solo traveler or couple. The accommodations are more apartment-style than a traditional hotel, which I really enjoyed. My room was very clean, comfortable and spacious, with plenty of closet space and AC. The hosts also left freshly baked croissants each day, which was such a nice touch!
I actually didn’t meet the hosts in person until the end of my stay, but their communication was excellent. They reached out well in advance of my arrival and followed up multiple times to confirm when I would be arriving, make sure I was safe, and ensure I understood the self-check-in instructions. They were also readily available through WhatsApp if I had any questions. Once I found the property, getting inside was very easy and I felt completely safe and secure throughout my stay.
The hotel also arranged a private car to pick me up from the airport, which gave me a lot of peace of mind arriving in Rome for the first time. For future travelers, I would probably recommend comparing the price with Uber, as I found Uber offered lower fixed pricing for trips into the city center. That said, having everything arranged for me in advance was very convenient and reassuring after a long flight.
The entrance can be difficult to spot from the street at first, and there are quite a few stairs, but they help with bags if you arrive and they are onsite. I also paid an €6 tourist tax by card. I would definitely recommend!