2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
What's nearby
St. Joseph's Cathedral of Hanoi - 7 min walk
Hoan Kiem Lake - 10 min walk
Hanoi Old Town Night Market - 10 min walk
Thang Long Water Puppet Theatre - 11 min walk
Hanoi Opera House - 18 min walk
Getting around
Noi Bai Intl. Airport (HAN) - 40 min drive
Hanoi Giap Bat Station - 7 min drive
Hanoi Railway Station - 12 min walk
Hanoi Long Bien Station - 18 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Shopping center shuttle (surcharge)
Restaurants
The Hanoi Social Club - 1 min walk
GoGi House Restaurant - 1 min walk
Egg Talk - 1 min walk
Mac Cafe - 1 min walk
Banh Mi Pho - 1 min walk
About this property
Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique Hotel features a rooftop terrace and puts you within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can visit the spa to indulge in hot stone massages, body wraps, or hydrotherapy, and AUCO Restaurant serves lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travelers love the comfortable beds and helpful staff.
Languages
Chinese (Cantonese), English, Vietnamese
At a glance
Hotel size
45 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 50 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Train station shuttle available 24 hours*
Offsite
Shopping center shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Mini golf
Childcare in room (surcharge)
Outlet covers
What to do
Mini golf
Evening entertainment
Hiking/biking trails nearby
Working away
24-hour business center
2 meeting rooms
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2019
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Library
Fireplace in lobby
Designer stores on site
Full-service spa
Massage/treatment rooms
Music library
At least 80% of food locally-sourced
At least 80% organic food
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
100% renewable energy
At least 80% lighting from LEDs
Lockers available
Reception hall
Outdoor entertainment area
Art Deco architecture
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible vanity height (inches): 20
Braille/raised signage
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible train station shuttle
Wheelchairs available on site
Magnifying mirror
Low-height counter/sink
Lowered counter and sink height (inches): 20
Bathroom emergency pull cord
Roll-in shower
Roll-in shower width (inches): 10
Phone accessibility kit
Well-lit path to entrance
Hardwood flooring in public areas
Hardwood flooring in room
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Soundproofed rooms
Premium bedding
Memory foam mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Local maps
Special features
Spa
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Christmas Eve (24 December) Gala Dinner per adult: USD 50
Optional extras
Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (one way)
Train station pick-up and train station drop-off service is offered for an extra charge
Shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
Late check-in can be arranged for an extra charge of USD 15
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Hosted evening meal costs USD 70
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 15.0 per night
Parking
Valet parking costs USD 50 per day with in/out privileges
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Lotus Boutique Hotel offer free cancellation for a full refund?
Yes, Hanoi Lotus Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Lotus Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Lotus Boutique Hotel?
Yes. Valet parking costs USD 50 per day.
Is airport shuttle service offered by Hanoi Lotus Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 18.00 per vehicle one way.
What are the check-in and check-out times at Hanoi Lotus Boutique Hotel?
Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability). Contactless check-out is available.
What is there to do at Hanoi Lotus Boutique Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a picnic area.
Are there restaurants at or near Hanoi Lotus Boutique Hotel?
Yes, there's an onsite restaurant, AUCO Restaurant.
What's the area around Hanoi Lotus Boutique Hotel like?
Hanoi Lotus Boutique Hotel is in Old Quarter, a short 7-minute walk from St. Joseph's Cathedral of Hanoi and 10 minutes' walk from Hoan Kiem Lake. Travelers say the local area is very central perfect for sightseeing.
Hanoi Lotus Boutique Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
8.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Dec 2024
The staff was amazing, especially Hang. Hang was very sweet and kind and friendly. She was very professional and has excellent customer service skills. She even got me a birthday cake and surprised me kindly. She is amazing 👏 The staff in general was friendly and accommodating. The breakfast options were very good and there was plenty to choose from. All fresh food.
I would definitely recommend you stay at this hotel, the staff there will make your stay amazing.
The hotel is very clean and tidy.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
The location of the hotel is right in the middle of the Old Quarter and accessibility is truly amazing. The staff are very friendly and helpful and keen to provide recommendation for food and attractions. Breakfast selections at the hotel are decent and delicious. Value for money!
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
They have the friendliest, most helpful staff that I've ever encountered in the service industry! They were great from the moment we arrived to the day we left. They were very accommodating to our special needs!
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
This was our last hotel of our trip of Vietnam we booked through Fleetway Travel and again they had not let us down. We were greeted like old friends by Mia and Anna all the staff are great. They picked us up at the airport took us back on last day,kept our luggage as we went on an overnight trip to Ha Long Bay so took just an overnight bag on that trip.
Allison
Allison, 4-night trip
Verified Hotels.com guest review
2/10 Poor
19 Dec 2024
BAD HOTEL
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Lotus Boutique was amazing!! The front desk staff, especially Anna, was enthusiastic and accomodating. The rooms were quiet, spacious and clean. Beds were extremely comfortable, shower pressure and heater was good. Pho for breakfast was great. Our baggage were safe in the hotel when we went for our sapa tour, which we booked through Lotus Boutique. The sapa tour was great and definitely a must go.
Max
Max, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
I stayed here for 1 nights while visiting Hanoi. It was really great and would easily recommend. The location is super convenient as it's located right in the Old Quarter. The room was a bit smaller than anticipated, but was all we needed. Aircon and wifi were appreciated. Breakfast was included and had good buffet and hot alacarte options. The staff were amazing, especially Anna who gave us tons of tips on tours (booked thru her for our halong bay cruise). We also used their airport pick up service which went smoothly. All in all a perfect choice for about $45usd/nt.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
So we're do we start. Location - perfect
Hospitality- perfect. Everyone friendly, smiling and will bend backwards to make your visit pleasurable. You should all be very proud because you are the stars of the Lotus Boutique. Food- perfect. Everything you could want is here. Nothing is too much trouble. Rooms- everything you need for a city centre hotel is here for you. If you feel that you want to be picky about the decor then look outside and then go back to laying on a comfortable bed.
Well done Lotus Boutique and thank you👍👍👍❤️
Shea Shanee
Shea Shanee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
My wife and one of my daughters and myself stayed at the hotel in Hanoi for 12 days this month (November 2024). First of all. The staff is so friendly and helpful. Thank you dear Anna and your staff. I traveled a lot already, around the whole world, and I am proud to say that the Lotus Boutique hotel in Hanoi is definitely one of the best hotels I ever stayed in. Staff, rooms, breakfast, helping out with info. I can keep on going. Guys, if we ever come back to Hanoi, please keep a room free for us ❤️❤️
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
I think the best thing about the hotel is definitely the staff. They're so warm and polite, they make you feel welcomed. You're greeted with drinks, and they're so willing to help with anything, without making you feel like a bother. Breakfast was great, wifi service was great. I would honestly go back there on my next trip to Hanoi. Also, the location is perfect. Not too far from all the action, but far enough so it's not loud or crowded. You should stay here :)
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
This was a slightly tough decision as the room wasn't quite perfect and bathroom not the most modern but for value for money you couldn't fault it.
The main reason I rated this 5 star rather than 4 was the exceptional service from the staff and their enthusiasm. They were very friendly and could not do enough for you.
If you want 5 star luxury then it's probably not for you but if you want the best welcome ever and to leave feeling you were part of the family then I can't recommend it highly enough.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
A nice hotel that was made into a wonderful experience by the amazing staff. They were incredibly friendly and welcoming, even at breakfast at 6am! They arranged an airport pick up and early check in by email and were extremely efficient. Could not recommend this hotel highly enough.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
We were three sisters and a daughter and booked to stay at this hotel on our return from Halong Bay prior to flying home. We wanted to stay somewhere in the old Quarter.
So thrilled we Chose this boutique hotel. We felt we were welcomed into a family. The welcome we got at reception was excellent. Thankyou Anna. The paper with vietnamese translations. And also what the different foods were was so helpful. Thankyou Anna for all your advice and help with restaurant bookings even sending one of your staff to the pharmacy to translate for us. Above & beyond. The rooms are beautifully decorated and very clean. Reminded me of hotels I've stayed in in Paris. Breakfast was great with plenty of choices.
Would definitely recommend this hotel to those preferring a smaller more personalised place.
Would stay here again.