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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior
Lobby sitting area
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
1 bedroom, minibar, in-room safe, desk
Exterior
Located in the heart of downtown Gatlinburg, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offers a warm welcome with free breakfast and an arcade/game room. Unwind by the indoor pool or connect to WiFi for some work. Guests have praised the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Pool
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business center
  • Meeting rooms
  • Area shuttle
  • Theme park shuttle
  • 24-hour front desk
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Separate bedroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
The current price is CA $84
CA $117 total
includes taxes & fees
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds
Terrace/patio

Hampton Inn Gatlinburg Historic Nature Trail

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, (1034)
The price is CA $108
CA $122 total
includes taxes & fees
Feb 23 - Feb 24
Hampton Inn Gatlinburg Historic Nature Trail
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About the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Gatlinburg Space Needle - 6 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Anakeesta - 15 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel puts you in a great location, within just a 10-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Guests can take a dip in the indoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Ripley's Believe It Or Not Museum and SkyPark are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 113 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Offsite

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

What to do

  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 15 per accommodation, per night

Optional extras

  • Area shuttle and theme park shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown by IHG Hotel
Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.

What's the area around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel like?

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a short 14-minute walk from Great Smoky Mountains National Park and 15 minutes' walk from Ripley's Aquarium of the Smokies. Travelers love the hotel's prime location.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Check in is at 4. We got there mid-afternoon and the person on the desk was pretty blunt and said check in is at 4, you’ll have to come back. Most places will be a little more diplomatic. He did give us our parking pass early which was appreciated.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The pool was unexpectedly closed. Bathroom sink was slow to drain and the shower head was not the best. No pressure at all. Other than that it was great!! Breakfast was great also!!
Connie, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disappointed in the basic expectations & stay
It was really unfortunate we picked this hotel mainly for the indoor pool/waterpark and walking distance to most attractions. Come to find out it was out due to maintenance. I understand it was mid January and at some point it would need maintenance but we didn’t know until we checked in and saw the sign at the desk. We booked it strictly because we had a toddler and it was one of the few fun activities we could have done inside. Also one of the 3 days we stayed we didn’t have water. We went to brush our teeth and found this out the hard way. Which then obviously we weren’t able to shower either. We called to inquire and the response was we’re working on it. The shower when it was working was freezing the day before and the day after it was fixed. We’re pretty understanding and Thankfully our experiences in gatlinburg made up for the hotel experience; But we don’t plan on returning to this hotel.
Hillary, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent services
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

We had a horrible experience. There was no hot water on our first day. We asked for maintenance to come look at it. They told us it was fixed when we came back to our room. The next day we went to shower and the water was turned off to the hotel. We called the front desk and they told us they had posted a sign. We found said sign laying down taped to the front desk. Then our third day we found out our water was still cold. We will not be back
Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathalia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Megan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again
Hotel was clean. Housekeeping people were kind. Front desk not so much. Was loud at night. Hard to sleep. Breakfast buffet was great. Get there early. Indoor pool was worth staying. Huge hit w kiddos.
Cheyene, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth it. Would stay again
Great stay. Clean. Comfortable. Quiet. Awesome location. Easy walk to downtown. Wonderful breakfast. Only complaint had a ground unit facing parking lot , but amazingly it was still quiet !!! Would stay again.
Dianna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was wonderful, the water park kept the kids busy. Only downfall is there was no hot water in our room at night on the fourth floor or our families room in the third.
Megan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
Great stay! Our kids loved the mini waterpark & pool. Room was very clean & every employee we saw from maintenance to front desk greeted us and wished us a Merry Christmas. Breakfast was a step above the “free breakfast” norm & there was an actual keurig in room as well. Will stay here again!
Jeremy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jutillia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location is the biggest perk.
The location of this hotel is great and it is less than a 5 minute walk to the strip. The downside to this property is the overpowering scent in the lobby, it is almost intolerable if you have allergies or are sensitive to fragrance. The beds are comfortable but there is a mountain of dust behind them that could desperately needs to be vacuumed. Also it is 2024 and why smart TV's are not standard in all hotels like this is something I will never understand.
Casey, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jason, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Dylan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
James, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Audrey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stay
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
Ginger, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review