DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with restaurant, near Times Square

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Reception
Exterior
In the heart of New York, DoubleTree by Hilton New York Times Square West offers a haven for travelers. Savor American cuisine at Tranzit, grab a coffee at the coffee shop, or enjoy in-room WiFi and unwind on the rooftop terrace. Helpful staff and an unbeatable location have left previous guests feeling delighted.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $188
CA $221 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
350 W 40th St, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 10 min walk - 0.9 km
  • Empire State Building - 17 min walk - 1.5 km
  • Rockefeller Center - 19 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • LaGuardia Airport (LGA) - 35 min drive
  • Newark Liberty Intl. Airport (EWR) - 35 min drive
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive
  • Penn Station - 12 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 16 min walk
  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 34 St. - Penn Station - 7 min walk

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West features a rooftop terrace and puts you within a 10-minute walk of Times Square and Broadway. Guests can visit the fitness center for a workout or grab a bite to eat at Tranzit, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is 3 minutes and Times Sq. - 42 St. Station is 7 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

At a glance

DONE

Hotel size

    • 612 rooms
    • Arranged over 34 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured onsite self parking (USD 70 per day)
    • Secured onsite valet parking (USD 90 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Dining

Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • WiFi is available in public areas for USD 9.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired internet access is available in public areas for USD 9.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 25.99 to 30.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Secured self parking costs USD 70 per day
  • Secured valet parking costs USD 90 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?

Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton New York Times Square West?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton New York Times Square West?

Yes. Self parking costs USD 70 per day. Valet parking costs USD 90 per day.

What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton New York Times Square West?

No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at DoubleTree by Hilton New York Times Square West and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near DoubleTree by Hilton New York Times Square West?

Yes, Tranzit offers American cuisine.

What's the area around DoubleTree by Hilton New York Times Square West like?

DoubleTree by Hilton New York Times Square West is in Manhattan, a short 3-minute walk from 42 St. - Port Authority Bus Terminal Station and 7 minutes' walk from Times Square. Travelers say that the hotel is in a great location.

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Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Elevator
Location
Lobby
Bathroom
Bed
Shower
View
Water

Reviews

8/10 Very good

Great hotel, close to times square

Started off a little rocky as there were a lot of people trying to check in but no line so people were just going out of order. I stood in a "line" for about 10 minutes before someone told us it wasn't for check-in and moved us to another group of people that were all trying to check in with only 2 receptionists. However, they eventually added another receptionist and I was able to get checked in a couple hours before check in time and with an upgrade from a king bed to 2 queen beds which was more ideal for my stay. The elevators were pretty fast and I didn't have to spend much time waiting for an open one. Our room was very clean, our AC was excellent, nice big TV with several apps installed so it was easy to connect for shows. The shower had excellent water pressure and they supplied high quality bath products. The cleaning service did an excellent job both days of taking out our garbage, replacing our towels and making our beds. Mattresses were comfortable with lots of pillows. Window opened enough to hear the sounds of the city which was nice. View was very nice, could see lots of skyscrapers, some billboards on Times Square and a glimpse of the Hudson. Check out was super easy with a key dropbox at the front desk.
Amy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Billie's, 4-night trip
Verified Hotels.com guest review

6/10 Good

Tomisha, 4-night trip
Verified Hotels.com guest review

8/10 Very good

james, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Rosalie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

SANDEEP, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Okay but Needs Improvements

This hotel is unfortunately rundown and in desperate need of a facelift. Management has obviously let things deteriorate (broken railing in the elevators, broken toilet paper holder in my room, wallpaper peeling from walls, stained carpets, scuffed walls, etc.). I also requested housekeeping and they never came. Overall, the location is good. But for the price, you could stay at a much nicer hotel near Times Square.
Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Services

Frendly staff special Justin from front desk
Gilberto, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cici, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Grear hotel.

They have great service from the front desk to the manager that took time to speak with us. My friends had an incident with their shower and he took care of the issue in a minute. Great!!!. It will be nice if the fix the shower doors We have to use the towels to clean the water coming out by between the shower doors. Continental breakfast needs to be improved. It was terrible.
Angelica, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mayra, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic

This hotel is in a fantastic location and if you get a room over the city, you can see Times Square. The staff was super friendly and accommodating. The rooms were roomier than I thought they were going to be based on other reviews. We will definitely be coming back.
Heather, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poorly cleaned room. Sorry socks left in there closet. Long lines for the elevator at most times.
Björn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay

Hotel was in a very good location. Not far from Penn station or Times Square. Overall Hotel was very good. Loved our room and shower room. Hotel could benefit with a mini fridge and more up to date USB sockets. Lifts are a bit slow and stops at most floors but were ok. Hotel staff were friendly and helpful. Particularly Steven who was assisted us to extend our check out for up to an hour which helped us tremendously. Carlos was so friendly and stored our luggage yo pick up later. Offering us water and cookies on our way home. There are great local places to eat (Aroma cafe and 2.Bros pizza) and open until late. There is a rooftop bar and gym (but we were out most of the day so did not really experience them but heard great reviews). Would definitely come again and recommend.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet stay, great location

Staff was very helpful. Room was quiet, spacious and clean, although I don’t think I ordered a room for disabled. The sliding bathroom door seemed derailed of its track because it was hard to pull. It didn't glide smoothly. 4 elevators were operable. Not a long wait. Great location! I would stay again.
Joanne, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ever
Adaobi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Briana, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible

Experiência horrível. O pior hotel que já me hospedei em NY. Funcionários rudes e antipáticos na recepção. Ninguém faz a mínima questão de sorrir e ajudar. Elevadores abarrotados, demorados. Um homeless me abordou na recepção pedindo dinheiro. Cobrança de 10 dólares por encomenda (pacote) que recebe no hotel Tive um problema com uma recepcionista (Joseline) Recebi uma encomenda e fui retirar a noite quando cheguei no hotel, fiquei 10 min esperando e ninguém apareceu… perguntei novamente na recepção e me disseram para esperar mais 1/2 hora. Voltei no dia seguinte pela manhã, a recepcionista (Joseline) me falou que não poderia pegar a encomenda. Me mandou voltar as 15h… Nunca vi isso! Fui muito mal atendida Limpeza super agradou
Luciana, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly welcome from helpful staff and hotel in excellent location. Not the largest of rooms but decent sized for Manhattan. Would definitely stay again.
4-night family trip
Verified Hotels.com guest review