Enjoy your visit to Sarajevo with a stay at Hotel Aziza. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or aromatherapy. A bar/lounge, a sauna, and a terrace are other highlights.
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Wheelchair-accessible parking on site
Onsite parking limited
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Horse riding nearby
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Sauna
Massage/treatment rooms
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Dining
Onsite venue - This fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 15.00 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 25 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Aziza Sarajevo
Aziza Sarajevo
Hotel Aziza Hotel
Hotel Aziza Sarajevo
Hotel Aziza Hotel Sarajevo
Frequently asked questions
Does Hotel Aziza offer free cancellation for a full refund?
Yes, Hotel Aziza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Aziza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Aziza?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Aziza?
Yes, an airport shuttle is available. The charge is EUR 15.00 per vehicle one way.
What are the check-in and check-out times at Hotel Aziza?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Aziza and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Indulge in a treatment at the spa and make the most of other amenities like a sauna.
Are there restaurants at or near Hotel Aziza?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Hotel Aziza like?
Hotel Aziza is in the heart of Sarajevo, a short 8-minute walk from Sebilj Fountain and 9 minutes' walk from Baščaršija Džamija.
Hotel Aziza Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Nov 2024
Alison
Alison, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
In good location , hotel is tastefully decorated, very clean and up-to-date,. first day, the breakfast was great, second day, we went to have breakfast around 9 (breakfast time 7 to 10), somehow not enough food already.
Run
Run, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Nicki
Nicki, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
Beautiful location over looking the mountains.
Everything near by.
MOHAMMAD ANJUM
MOHAMMAD ANJUM, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2024
The hotel Aziza has a Wonderful history. It sits at the top of the hill with an amazing view of the city. The climb is hefty but worth it. The staff is friendly and accommodating. The room and bathroom are spacious and clean. The breakfast is also full of variety. Would definitely recommend the hotel!!
TIMOTHY
TIMOTHY, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
5 May 2024
Dilara
Dilara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2023
Lovely family friendly hotel would recommend this hotel anyday
Jamila
Jamila, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2023
Great service hello location, and great breakfast!
James
James, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2023
Spacious and comfortable rooms
Rafeek
Rafeek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2023
Very good service. Great breakfast and super beds.
SERGIO
SERGIO, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 Aug 2023
The hotel is walking distance of the main Sarajevo tourist attraction, Bascarsija. It is downhill walking, but going back up to the hotel can be hard if you are not used to walking. Many people were using taxi for their return journey. The hotel is clean, accommodating and has a friendly staff.
Gabrielle
Gabrielle, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2023
The property was very spacious and clean . The owner was supper nice and available all the time . About 8 min walk to old town . Strongly recommended .
Thank you
Mirela
Mirela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2022
Great little find
Lovely hotel, clean, staff really friendly and helpful, breakfast was good. Close to old town just 5 min walk.
Audrey
Audrey, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 May 2022
Best hotel in sarajevo
Great hotel, great staff, amazing breakfast, really cool family story
Bozo
Bozo, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
25 Oct 2021
No complimentary water provided, toilet flush went out of order for two days, poor breakfast spread, and some staff unpleasant
Sohail
Sohail, 2-night family trip
Verified Expedia guest review
6/10 Good
30 Aug 2021
Hotel not prepared for access to old and handicapped. Receptionist at arrival was a nice lady. Room smelled a little when I first arrived. Room size is good but Ac for heating doesn’t work except when you have the card in the room. Although I put the Ac on 24c, the temperature inside the room never got more than 21 and I woke up cold, it was even 19.8c Very uncomfortable. Earlier the receptionist told me that breakfast time was shifted from 7 to 8 which was fine with me. In the morning, at 10:15 I tried to take coffee from the machine in the breakfast hall, the receptionist told me it was closed and I should have been there earlier! Never offered any solution, he just said it was written on the envelope. The breakfast quality is average and definitely not appetizing food was there like 2 hours ago. Variety is Hotel is located on a steep road. Can’t go anywhere without a car, especially for older people and kids.
mahdi
mahdi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Mar 2020
Cleaner should be well trained.
My stay was good , rooms are excellent , food was nice and most of hotel staff is great except for an incident that happened from the cleaner. I put the label “ do not disturb” when i went for breakfast. Surprisingly, when i returned i saw the room was cleaned and i had few valuable stuff in the room.
mentor
mentor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2019
Super friendly and helpful staff with an amazing location that is just a short walk away from the old market in Sarajevo yet still quiet. The hotel itself is well maintained, clean, and modern, and the included breakfast each day was a huge plus. Cannot recommend the Hotel Aziza and Sarajevo highly enough!
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 Oct 2019
Verified traveller
8-night trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2019
This is a beautiful family run hotel on the hillside above the old town. The view from my room which had a balcony was spectacular. The old town is just a few minutes walk away down a steep hill. It takes a bit longer coming back up the hill. The city itself is slightly chaotic so this oasis of calm is very welcome. We did spot a small bus which runs up the hill but getting transport information in Sarajevo is not easy. Breakfast was really good. They dont serve food in the evenings but the old town is very close by with a wide variety of opportunities. We were able to get a beer at night. The city itself offers an experience very different to other places in Europe.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2019
This hotel is wonderful one
Great location, great staff, very clean
Really everything was good
Verified traveller
2-night romance trip
Verified Expedia guest review
6/10 Good
2 Sep 2019
The staff were all very helpful and accommodating. The hotel is a quite bit away from the main attractions and up a steep hill. The room was clean and quiet, but was never cool enough.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2019
Great place with an amazing staff who will go out of their way to make sure you feel at home. It’s also very close to čaršija/old town, probably 4-5 min walk. Strongly recommend!!
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
8 Jul 2019
Charming family hotel.
The hotel staff was very friendly and welcoming. The hotel was charming and clean. The breakfast was serviceable and the location, while walk-able to the historic city center was a schlep up a hill and at the edge of town.
Joshua
Joshua, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2019
Hard to walk up the big hill when it is over 30 degrees