2/10 Poor
6 Feb 2019
Dears M/s. ebookers,
This is to inform you that I faced a problem to check in hotel upon my arrival since there was no room empty/available for the full day and even when I communicated with the owner he said "We don't have any chance up to next week" plus he denied that he has any deal with ebookers .
consequently I suffered a lot till found a room in other hotel in Alexandria .
Please to verify the route causes to avoid repeating the same with others respecting human rights.
Also will appreciate reinstatement of my money back with remedy of this case I have faced.
Yours sincerely,
Regards,
Ahmed Wafi
Verified traveller
1-night trip
Verified Ebookers guest review