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Splendid Hotel & Spa

3.0 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Splendid Hotel & Spa

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (VND 113500 per person)
Interior entrance
Exterior detail
Experience the charm of Hanoi Old Town at Splendid Hotel & Spa, with a full-service spa offering Swedish massages and body treatments. Unwind in the snack bar/deli or explore nearby Thang Long Water Puppet Theatre. Guests praise the helpful staff and perks like free valet parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CA $50
CA $56 total
includes taxes & fees
May 12 - May 13

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout drapes

Family Room, Lake View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Day Use (Max 4 hours)

Day Use (Max 4 hours)

Day Use (Max 4 hours)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
Day Use - 4 Hours Only

Hanoi Lotus Boutique Hotel

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 2,619 reviews
The price is CA $55
CA $62 total
includes taxes & fees
May 5 - May 6
Hanoi Lotus Boutique Hotel
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About the area

Map
06 Hang Hanh street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Hanoi Opera House - 16 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Thủy Tạ - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Cafe Phố Cổ - ‬2 min walk

About this property

Splendid Hotel & Spa

Splendid Hotel & Spa offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Also, Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are within just a 10-minute walk. The helpful staff and walkable location get good marks from fellow travelers.

Languages

English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 113500 for adults and VND 113500 for children
  • Airport shuttle service is offered for an extra charge of VND 440000.00 per vehicle (one way)

Policies

Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Splendid Hotel & Spa offer free cancellation for a full refund?

Yes, Splendid Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Splendid Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Splendid Hotel & Spa?

Yes, there's free valet parking.

Is airport shuttle service offered by Splendid Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 440000.00 per vehicle one way.

What are the check-in and check-out times at Splendid Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Splendid Hotel & Spa and nearby?

Splendid Hotel & Spa has a spa.

Are there restaurants at or near Splendid Hotel & Spa?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Splendid Hotel & Spa like?

Splendid Hotel & Spa is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market. Travelers recommend the hotel for its walkable location.

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Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Lake
Restaurant
Breakfast
Airport
Value
Air conditioning
Attraction

What guests liked

  • Airport transfers were arranged and went very smoothly, with some guests even praising the reasonable prices. (5 reviews)
  • The property's spa services were not mentioned in the reviews, however, the staff's helpfulness and attentiveness were highlighted. (4 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Andy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No idea how this was 9.2 score I fell for it too

Our flight was delayed so we arrived late, if someone asleep in reception counts as 24hr desk service then once we woke him up there was no problem. No room key just a door code that probably doesn’t change. Safe in room Other peoples hair left in bed. Floor broken in places. All taps and showers ran yellow intermittently. Sleeping fully clothed type place. Mosquitoes in room on arrival, balcony door didn’t lock and couldn’t find remote for air con. Stained toilet seat It is not a spa - offers massage nearby. Breakfast is not even on site. Scam No idea how this was 9.2 score I fell for it too
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very accommodating staff

This was an amazing stay at Splendid Hotel.. The staffs are all very profesional..and Mr. Jacky the manager was very accommodating in all level.. I will come back here anytime.. Just the best
Luis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were absolutely amazing and its in the best location. Would stay here again
Andrea, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and value for money

Really enjoyable stay at the Splendid hotel and spa. Hannah and Kim were so helpful and attentive and went above and beyond. The location couldn't be better, 5 mins from the Lake. The room was spacious enough and a roomy bed. Complimentary coffee and water every day. Would thoroughly recommend!
Julie, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good location

Service is good, the staffs are friendly and helpful. Location is great.
Kim Chong, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting

It was the werst hotel room ever. Dirty, smelly, dirty bed linen, noisy and tiny. It was so bad that we could not stay there, not even for one night. this hotel should be removed from the hotels.com list. We are trying to get our money back since we did not stay there.
Ulrich, 9-night trip with friends
Verified Hotels.com guest review

6/10 Good

Great location and personnel, but needs cleaning

I usually don’t like writing negative reviews, but I hope this one will be helpful for people considering booking this hotel. Pros: Great location, very central, next to all the key sights and within walking distance of pretty much everything. All the famous cafes and restaurants are nearby, and I couldn’t recommend this place more. The staff is very friendly and helpful. All the people at the reception were exceptionally nice. They also offer good currency exchange rates, making it easy to exchange money. Although the location is central, the rooms are pretty quiet, and we didn’t hear much noise from the outside. Cons: The room we got was in desperate need of maintenance and cleaning. Pretty much everything was either dirty, broken, or both. The toilet seat and shower head were broken and needed replacing. All upholstery was stained. The room had lots of dust in many places, including corners and the ceiling, clearly indicating poor cleaning standards. The toilet seat had yellow stains, suggesting it was not properly cleaned and is very old. The bedding was damp, and the towels didn’t look like they had been washed well. Some people might argue about what to expect from a 3-star hotel, and I don’t have high expectations, but this comes down to basic hygiene and requires attention.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Michele, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in the Old Quarter

Great location in the Old Quarter. Very friendly staff. Cozy rooms
Cyruz, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel

We had a lovely stay here. The staff are brilliant and Kayn and Hannah went out of their way to help us.
Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great place to stay in Hanoi at reasonable price

Very good all around. The staff were excellent and very helpful to sort things out.
s, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay

Nice let situated in the centre of the city and next to the lake. It’s just the right location to explore the old town by foot. We stayed here three times in our trip and left our cases in between shorter trips away. The staff are excellent and nothing is too much trouble. We arranged money exchange, transport and laundry services at a good price. The rooms are clean and tidy and the back rooms are quieter at night although we had a good night sleep every night. The hotel did not have a restaurant but there are plenty of places nearby to get breakfast and other meals. Highly recommended.
s, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This small hotel is in a great location. Clean comfortable and the staff is outstanding. Beds are comfortable and has hot water and air conditioning. Just wished it served breakfast Would stay again
rebecca, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Sue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Splendid Hotel and Spa is perfectly located in the Old Quarter of Hanoi, a one minute walk from the historic heart of the city, Hoan Kiem Lake. In keeping with most establishments of the Old Quarter, the entrance is modest, but upstairs, the rooms are very comfortable and well-equipped, accessible by elevator. Best of all, the staff was amazing, ready to assist in all aspects of our visit. In particular, the day manager Hannah Le was able to accommodate every request for personalized excursions around northern Vietnam. She, her assistant Hoa, and other members of our staff made us feel like part of their family.
Eric, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Hanoi

Nice room in the old quarter of Hanoi.
Mai, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff help us many times in travel. The view of the lake was great also
charles, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location. Staff are so kind and friendly.
Tony, 3-night trip
Verified Expedia guest review

6/10 Good

Overrated

Not as advertised. Maybe cherry picking reviews.
Randal, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Vu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The accommodations were clean and comfortable. I cannot say enough good things about the staff! They made my stay in Hanoi so memorable and enjoyable!
Karen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Mikael, 1-night trip
Verified Hotels.com guest review