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SandCastles Deluxe Beach Resort

Photo gallery for SandCastles Deluxe Beach Resort

On the beach, white sand
On the beach, white sand
On the beach, white sand
Outdoor pool
View from room

Overview of SandCastles Deluxe Beach Resort

SandCastles Deluxe Beach Resort

3.5 star property
Beachfront aparthotel in Ocho Rios with outdoor pool and restaurant

6.2/10 Good

53 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Air conditioning
Map
1 Main St, Ocho Rios, St. Anns
Main amenities
  • 100 apartments
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Playground on site
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Terrace

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About this area

What's nearby

  • On the beach
  • Dunn's River Falls - 43 min walk

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 18 min drive
  • Sir Donald Sangster Intl. Airport (MBJ) - 100 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Margaritaville Ocho Rios - 5 min walk
  • Jerk Centre - 6 min walk
  • Oceans 11 - 6 min walk
  • Taste Of India - 6 min walk
  • Passage To India - 6 min walk

About this property

SandCastles Deluxe Beach Resort

SandCastles Deluxe Beach Resort is a great choice for your beach stay in Ocho Rios, putting you near activities like scuba diving, snorkeling, and parasailing. Guests in the mood for pampering can indulge in massages, facials, and mani/pedis, and the outdoor pool provides a splash of fun. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center and an outdoor tennis court are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers like the helpful staff and beach location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool
  • Massages
  • Spa services
  • Manicures and pedicures
  • Facials

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Playground

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Paper towels

Dining

  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer (on request)
  • Free toiletries

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Porter/bellhop
  • Wedding services
  • 24-hour front desk
  • Hair salon

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Boat tours nearby
  • Bicycle rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Ziplining nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Smoke detector
  • Window guards

General

  • 100 rooms
  • 3 floors
  • 5 buildings
  • Individually decorated
  • Individually furnished

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 150.00 per vehicle (one-way, maximum occupancy 4)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

SandCastles Deluxe Beach Resort Ocho Rios
SandCastles Deluxe Beach Ocho Rios
SandCastles Deluxe Beach
Sandcastles Deluxe Ocho Rios
SandCastles Deluxe Beach Resort Ocho Rios
SandCastles Deluxe Beach Resort Aparthotel
SandCastles Deluxe Beach Resort Aparthotel Ocho Rios

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at SandCastles Deluxe Beach Resort?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at SandCastles Deluxe Beach Resort?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at SandCastles Deluxe Beach Resort on 11 Dec 2022 start from CA $203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at SandCastles Deluxe Beach Resort?
Yes, there's an outdoor pool.
Are pets allowed at SandCastles Deluxe Beach Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at SandCastles Deluxe Beach Resort?
Sorry, there's no onsite parking at SandCastles Deluxe Beach Resort.
Is airport shuttle service offered by SandCastles Deluxe Beach Resort?
Yes, an airport shuttle is available. The charge is USD 150.00 per vehicle one-way.
What are the check-in and check-out times at SandCastles Deluxe Beach Resort?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at SandCastles Deluxe Beach Resort and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness center and spa services. SandCastles Deluxe Beach Resort also has a picnic area and a garden.
Are there restaurants at or near SandCastles Deluxe Beach Resort?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Margaritaville Ocho Rios (5-min walk), Jerk Centre (6-min walk), and Oceans 11 (6-min walk).
Does SandCastles Deluxe Beach Resort have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
What's the area around SandCastles Deluxe Beach Resort like?
SandCastles Deluxe Beach Resort is a short 15-minute walk from Ocho Rios Fort and 3 minutes' walk from Taj Mahal Mall. Travelers say this aparthotel is in a good location.

Overall score and ratings

6.2

Good

6.6/10

Cleanliness

6.6/10

Staff & service

6.3/10

Amenities

6.5/10

Property conditions & facilities

6/10 Good

The property was centrally located which was great for doing things locally. The property had great access to the beach and was lovely with palm trees sprinkled around the property. The bad are not all rooms have similar upkeep. Some needed new curtains, microwave, towels, etc. We had 3 rooms in our party. There is now bar/cafe near the pool that is open to locals. This is a very bad idea as locals hung out around the pool area smoking weed night and day. The local guys would talk to every young lady staying on the property. There was a party of 40 or 50 young ladies staying for classes that was teaching dancehall. Needless to stay these ladies were magnets for local guys as they strut around the property in thong bikinis. Definitely it was not a family atmosphere most days on the pool deck. The pool also needs upkeep as my granddaughter broke out in rashes when she used the pool. Security tried many times to escort local guys off the property but that was a very difficult task as they faced resistance from these guys. I saw several guests complaining to property managers about the atmosphere on the pool deck.
Henry, 9-night family trip
Verified Expedia guest review

8/10 Very good

I love the up keep of the property But the rooms need up graded like the area but rooms need updated change paint color bathroom need fan in living area
olive, 3-night family trip
Verified Expedia guest review

2/10 Poor

This place was a mess it’s dirty have roaches it’s not updated it’s very dirty and the owners are very rude. The bathroom have moles the tub and toilet is nasty towels were dirty Tv doesn’t work and the sheets smells funky. I’m going to post all the pictures on social media and the news station this owner needs a little shaken up they can’t rob people like this so not fair.
Courtney, 3-night trip
Verified Expedia guest review

8/10 Very good

Overall good stay for the price Easy town access
Anastasia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Deadra, 3-night trip
Verified Expedia guest review

8/10 Very good

Tia, 5-night trip
Verified Hotels.com guest review

6/10 Good

Marie, 10-night trip
Verified Expedia guest review

8/10 Very good

Patricia, 4-night trip
Verified Hotels.com guest review

2/10 Poor

I traveled with a group with the intention to stay at this hotel. We all booked our rooms at different times but well in advance. However, upon arrival, none of the rooms were available because the “owner” of the room could not be contacted for a code to let us in. I was in a different country, late at night, with nowhere to stay and the hotel had zero care about accommodating or finding a solution. Clearly communication at the hotel is lacking. After waiting for four hours and trying to check-in again, with no luck, I finally asked if there was any type of room that we could pay for and utilize that night. We were offered the “penthouse” which was dirty, didn’t have hot water and absolutely nothing like the pictures. Upon booking these rooms I made sure to call and confirm that the reservation was made and everything was good, not to mention the rooms were all paid for in full at the time of booking. I was unaware at the time of booking that these were private units that were made available on Expedia but managed by Sandcastles since that is the property? When finding out we weren’t able to check into our rooms I asked if they could give us a note or anything of that sort saying that I did arrive and attempt check in the hopes that it would make my attempted refund process easier and they said no. I have been going to Jamaica for 13 years and have never experienced anything like this. I would not suggest this hotel to anyone.
Lia, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

This property is terrible!! Do not stay at this place. The pictures don't do it justice with how bad the place really is. It's super outdated, in a sketchy part of Ocho and not friendly at all.
Joshua, 2-night trip with friends
Verified Expedia guest review