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Grand Hyatt Xi An

5.0 star property
Luxury hotel in Yanta Qu with 5 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Xi An

Front of property - evening/night
Reception
Indoor pool
Food and drink
Coffee service

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Non-smoking
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
Feel at home
  • Free cribs/infant beds
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar
The price is CA $118
CA $138 total
includes taxes & fees
Jan 1 - 2 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Suite, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Suite, 1 King Bed (Deluxe)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand King Room

Grand King Room

Grand King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Corner Room

Minibar, in-room safe, desk, soundproofing

Grand Corner Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Grand Club Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club King Room

Minibar, in-room safe, desk, soundproofing

Grand Club King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Club Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, soundproofing

Grand Executive Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 150 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Grand Suite King Room

Minibar, in-room safe, desk, soundproofing

Grand Suite King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 79 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Bidet
  • 89 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

Lobby sitting area

The Ritz-Carlton, Xi'an

Pool
Spa
Parking available
Free WiFi
9.6 out of 10, Exceptional, (40)
The price is CA $207
CA $242 total
includes taxes & fees
Dec 22 - Dec 23
The Ritz-Carlton, Xi'an
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About the area

Map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065

What's nearby

  • Drum Tower - 10 min drive
  • Giant Wild Goose Pagoda - 11 min drive
  • Xi'an Bell Tower and Drum Tower - 12 min drive
  • Xi'an Bell Tower - 12 min drive
  • Xi'an City Walls - 13 min drive

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 37 min drive
  • Xi'an East Station - 18 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xianyang Station - 24 min drive

Restaurants

  • ‪润园咖啡 - ‬3 min walk
  • ‪嘉苑茗茶 - ‬3 min walk
  • ‪金融+Coffee - ‬6 min walk
  • ‪鑫华府 - ‬1 min walk
  • ‪意浓世界咖啡厅 - ‬3 min walk

About this property

Grand Hyatt Xi An

When visiting Xi'an, Grand Hyatt Xi An is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 5 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 34 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 178 for adults and CNY 178 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

Does Grand Hyatt Xi An offer free cancellation for a full refund?
Yes, Grand Hyatt Xi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Xi An?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Grand Hyatt Xi An?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hyatt Xi An?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hyatt Xi An?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Grand Hyatt Xi An and nearby?
Grand Hyatt Xi An has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Grand Hyatt Xi An?
Yes, there are 5 onsite restaurants.
What's the area around Grand Hyatt Xi An like?
Grand Hyatt Xi An is a short 14-minute walk from Yongyang Park and 10 minutes' walk from Xi'an Greenland Pico International Convention and Exhibition Center.

Grand Hyatt Xi An Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
David, 2-night family trip
Verified Expedia guest review

8/10 Very good

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Paul, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Ze, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay
The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Helen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meijia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant hotel
Great location, and perfect hotel. Good service and highly recommended.
Nimish, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, excellent restaurants. Highly recommended.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

New and clean. The staff are very pleasant and helpful
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ioannis, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel with stunning architecture. The staff speaks very well English.
1-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
1-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Roger, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very Nice Grand Hyatt
Very nice hotel and maybe the best in that area. For sure we will like to go back.
FRANK, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice Grand Hyatt
The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
FRANK, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

jinwoo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jiyeon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

니코님에게 감사 전합니다
깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
KI EUN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in XI AN
중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
junggeun, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Heeseok, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

VIVIANA, 2-night trip
Verified Hotels.com guest review