Hotel Resol Trinity Kyoto, Kyoto

I find it rare in Japan but staffs in this hotel are a lot less friendly and at times very unhelpful. Most of them seems to be impatience. I have been to many places in Japan and it is the worst experience so far. The hotel management really need to look into this.

Mediocre. Booked a "courtyard" room and was placed on the 3rd floor which was very near a loud common area right after the check-in and before you could get to the elevators, forcing guests through the area. Because of the courtyard, you had to keep the blinds closed which made the room claustrophobic. The bathtub was also like an ice skating rink - caution! I would book elsewhere in Kyoto for my next trip.

Stayed for around a week and my experience was genuinely perfect in every respect. The room far exceeded my expectations, nicely finished with modern but a traditional twist (tatami mats). Very spacious, comfortable and clean. All staff were friendly and helpful. I took breakfast everyday here and the options were perfect for me. It’s located in a nice quiet side road in a good part of Kyoto for getting around the city and some very nice restaurants nearby for dinner. Highly recommend!

Nice clean rooms, excellent friendly staff, and great location. Close to the shopping areas, restaurants, and train stations.

Quiet residential location near public transport and some tourist attractions. Everything in the hotel seems very well maintained and clean. Facilities definitely exceeded my expectations for a hotel of this star rating. I liked the way the room incorporated some traditional Japanese elements with a modern twist. However comfortable the bed was, I thought it was too big for the room and there was no storage space for luggage. The bath area was very clean and well appointed.

Perfect Location, friendly staff & comfortable rooms. We loved everything about our stay!

The hotel was in an excellent location for the markets. It’s a very calm place with lovely lighting. The room was a good size and the bed was very comfy. We had cocktails in the hotel bar one evening which was really pleasant. We visited the spa bath around 10.30pm, it was fairly busy but still very relaxing. Would highly recommend.

Great quality for reasonable price. Very comfortable, clean, friendly. Close enough to subway. Many small restaurants, bars and coffee shops in the immediate vicinity. Would I stay here again? Absolutely!

I love the location of this hotel. Just off the main road but feels like its miles away. Quiet area with easy access to a ton of good places to eat and sights within walking distance. Rooms are small and not a ton of storage space so if you are a traveler with tons of clothes it will not work for you. Service was great and staff was really friendly. I will definitely stay here again.

Fantastic stay! That's what i call affordable luxury - beautiful room in Japanese style, immaculately clean, super quiet and comfortable, in a great area of Kyoto. I loved the food in the restaurant, and the staff was very professional and knowledgeable. Would love to stat here again next time i am in Kyoto.