Cross Hotel Kyoto offers a great location, putting you within just a 10-minute walk of Kawaramachi Street and Nishiki Market. For a bite to eat, guests can check out KIHARU Brasserie, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Also, Kiyomizu Temple and Yasaka Shrine are just a 5-minute drive away. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: Sanjo Keihan Station is 5 minutes and Shiyakusho-mae Station is 5 minutes.
Languages
English, Japanese
At a glance
Hotel size
301 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto
Frequently asked questions
Does Cross Hotel Kyoto offer free cancellation for a full refund?
Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cross Hotel Kyoto?
Sorry, there's no onsite parking at Cross Hotel Kyoto.
What are the check-in and check-out times at Cross Hotel Kyoto?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Cross Hotel Kyoto and nearby?
Recommended spots to visit include Kawaramachi Street (1-min walk) and Shijo Street (7-min walk), along with Nishiki Market (8-min walk) and Kyoto Imperial Palace (1.3 mi).
Are there restaurants at or near Cross Hotel Kyoto?
Does Cross Hotel Kyoto have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Cross Hotel Kyoto like?
Cross Hotel Kyoto is located by the river in Karasuma, a short 5-minute walk from Sanjo Keihan Station and 8 minutes' walk from Nishiki Market. Travelers say the local area is very central perfect for sightseeing.
Cross Hotel Kyoto Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
michelle
michelle, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Great choice!
Great location! Comfortable rooms, great amenities, restaurant food selection, customer service
Brian
Brian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
10/10 recommend
This hotel was amazing! The bathroom set up was perfect for our large family and walking distance to Nishiki Market
Paige
Paige, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Lina
Lina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Kang Ning
Kang Ning, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Great hotel near Pontocho Alley
Friendly and helpful staff. Very clean hotel. Excellent location. Great choice!
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Amazing. I always stay here when in Kyoto. All spot on.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Perfect stay
Fantastic hotel. Wonderful friendly and helpful staff. Five star breakfast. Perfect location, quiet but close to everything in the heart of the city. We loved it and will definitely recommend and stay again. Beautiful setting.
Cynamon
Cynamon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
We will stay again. Perfect
Perfect location. Quiet but close to everything. Extremely clean and comfortable and had an amazing breakfast. Staff was so friendly and helpful. A complete delight. It was our second time staying here. We love it.
Cynamon
Cynamon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Great location
Great location and very kind staff. Comfortable, quiet room. No coin laundry or vending machines.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
The hotel feels brand new, the room is quite spacious for Japan, the location is perfect for exploring Kyoto
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
5 stars!
Stylish and cutting edge… separate lavatory was a touch of comfort. Staff was welcoming - great location for shopping and eateries…we’ll be back !
BILL
BILL, 3-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
kaname
kaname, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Excellent stay - we will be back!
Excellent stay! Cross Hotel was very clean, comfortable and centrally located for sightseeing in Kyoto. We arrived about 2 hours prior to check-in time and our room was ready early, which was such a pleasant surprise! We didn't need much in terms of service - but the front desk staff were always courteous. They helped store our luggage after check out and called a cab for us to head to the train station. We'd happily stay here again next time we're in Kyoto!
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Sol Bart
Sol Bart, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Ian
Ian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Stephen
Stephen, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Brian
Brian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Nov 2024
I had a wonderful weeklong stay at the Cross Hotel. The rooms are very well appointed, very well soundproofed in a quiet area. The hotel is new and lovely as well as being next to all kinds of shops and dining options. Staff was friendly and professional. The breakfast buffet was plentiful and varied
Verified traveller
7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
David
David, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Nice hotel in a great location
The hotel was nice and it was in a great location for dining and walking.