Experience Hanoi's vibrant charm at Hanoi La Castela Hotel, where guests can unwind with free in-room WiFi and helpful staff. Enjoy dry cleaning/laundry services, concierge services, and tour/ticket assistance to make the most of your stay.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Air conditioning
24/7 front desk
Laundry facilities
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Room service
Airport shuttle
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Free newspapers in the lobby
Luggage storage
Feel at home (6)
Refrigerator
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
The current price is CA $60
CA $60
CA $68 total
includes taxes & fees
May 26 - May 27
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Family Suite, City View
Family Suite, City View
Highlights
Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Bidet
City view
30 sq m
Sleeps 3
1 King Bed and 1 Large Twin Bed
View all photos for Premium Suite, 1 Queen Bed, Balcony
St. Joseph's Cathedral of Hanoi - 4 min walk - 0.4 km
Hoan Kiem Lake - 6 min walk - 0.6 km
Hanoi Old Town Night Market - 7 min walk - 0.6 km
Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
Hanoi Opera House - 17 min walk - 1.5 km
Getting around
Noi Bai Intl. Airport (HAN) - 43 min drive
Hanoi Long Bien Station - 15 min walk
Hanoi Railway Station - 16 min walk
Hanoi Gia Lam Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Nhà hàng bún chả Đắc Kim - 1 min walk
Chất Coffee & Drinks - 1 min walk
Hanoi Garden Restaurant - 1 min walk
Tung's Kitchen - 1 min walk
Phở Bưng - 2 min walk
About this property
Hanoi La Castela Hotel
When you stay at Hanoi La Castela Hotel, you'll be in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.
Languages
English, French, Vietnamese
At a glance
DONE
Hotel size
16 rooms
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch LED TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
What to enjoy
Fireplace
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately VND 70000 per person
Airport shuttle service is offered for an extra charge of VND 448000 per vehicle (one-way)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Rollaway beds are available for VND 350000.0 per day
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hanoi Castela Hotel
Castela Hotel
Hanoi Castela
Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi La Castela Hotel offer free cancellation for a full refund?
Yes, Hanoi La Castela Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi La Castela Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi La Castela Hotel?
Sorry, there's no onsite parking at Hanoi La Castela Hotel.
Is airport shuttle service offered by Hanoi La Castela Hotel?
Yes, an airport shuttle is available. The charge is VND 448000 per vehicle one-way.
What are the check-in and check-out times at Hanoi La Castela Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Hanoi La Castela Hotel like?
Hanoi La Castela Hotel is a short 6-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral of Hanoi.
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Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Trip
Reviews
2/10 Poor
May 2, 2025
Sylvia
Sylvia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2025
Eideliza
Eideliza, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
Feb 15, 2025
Cam on!
Lovely place in the heart of the Old Quarter. 2 small waters supplied every day. Fridge,kettle and coffee. Front desk booked my transportation to my next stop. Great staff. They also do laundry
Catherine
Catherine, 4-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 2, 2025
This hotel is right in the Old Quarter and very convenient to get around. The staff are very sweet and helpful with good English.
The rooms are as we expected. Beds are firm as normal in SE Asia and rooms are comfortable. I had an issue with the shower flooding the first night and was given soiled towels to mop up the water! Not a great start. Breakfast was adequate with eggs cooked to order- fruit and toast were also available. We had to keep asking for more plates which was strange.
Note that the lift goes up to the 6th floor only, so if you’re on floor 7 or 8 you have to carry suitcases up flights of stairs.
Good value hotel with lovely staff.
Elizabeth
Elizabeth, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2025
Loved the location and room space
Very spacious rooms. Great service. Location is excellent, in the middle of the interesting busy streets of Hanoi. We really liked it here. Breakfast was just ok, though. But apart from that, very recommended.
Sebastian
Sebastian, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Great spot service and staff. No complaints
CHAD
CHAD, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
Optimal location in old quarter staff is very helpful with suggestions. We are going back.
CHAD
CHAD, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 29, 2024
Bogdan
Bogdan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 5, 2024
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Jocelyn
Jocelyn, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2024
Clean rooms, friendly staff and walking distance to tourist destinations
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 25, 2024
Our room had no window but that made it very nice and quiet for sleeping!!
It’s a great location and cozy
Also Pii at the front desk was so kind and helpful :)
Jennifer
Jennifer, 3-night trip
Verified Expedia guest review
6/10 Good
Mar 22, 2024
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Hu
Hu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2024
Great location, lovely staff and all in all great stay will definitely be back :)
Jacinta
Jacinta, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 12, 2023
moses
moses, 4-night trip
Verified Travelocity guest review
10/10 Exceptional
Dec 12, 2023
moses
moses, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
Elisa
Elisa, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2023
Good value..I'd stay again
Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
michael
michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2023
I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around,
I would come back!
Michael
Michael, 1-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Feb 23, 2023
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Aik Tiong
Aik Tiong, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2023
Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Laura
Laura, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 4, 2022
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 19, 2022
The night manager gave a house guest the master key to get into their room. The drunk house guest then tried to get into my room at 4am thinking it was their room. Unbelievably the night manager didn't ask what room they were staying in or accompany the gust to the room ! Absolutely astonishing.
Hotel is in any case very grubby. Very run down. The walls are dirty and need to be painted. The bed was the worst I have slept in. Sagging in the middle and lumpy. Clearly the cheapest mattress they could find probably.
Checked into another (cheaper) hotel for the next night which was 10 times better !
Probably the worst hotel experience in 30 years of travel.
Dean
Dean, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 16, 2022
Trang
Trang, 3-night trip
Verified Expedia guest review
8/10 Very good
Feb 25, 2020
A stay in Hanoi La Castela Hotel is like a home away from home. We loved how we were made to feel welcome by the manager Tommy and his whole team of service crew carries an excellent attitude and was well confident to attend to our needs and request. They were very warm hearted people and big on small details..we enjoyed our breakfast time as we received food cook to our requests...hot and tasty. They were also very helpful in giving us shopping tips and where to find good food. We are certainly glad to have pick this hotel for our 4 nights stay