AC Hotel San Jose Escazu

Photo gallery for AC Hotel San Jose Escazu

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Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Deluxe Room, 2 Queen Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Overview of AC Hotel San Jose Escazu

AC Hotel San Jose Escazu

3.5 star property
3.5-star hotel with restaurant, near Multiplaza Mall Escazu

9.0/10 Superb

142 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avenida Escazu, Complex Prospero Fernandez Highway, San Rafael, 10203
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Business center
  • 5 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Library
  • Front desk safe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Multiplaza Mall Escazu - 4 min drive
  • Sabana Park - 5 min drive
  • National Stadium of Costa Rica - 11 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 17 min drive
  • Juan Santamaria Intl. Airport (SJO) - 29 min drive
  • San Jose Contraloria Station - 7 min drive
  • San Jose Cemetery Station - 7 min drive
  • San Jose Sabana Station - 9 min drive
  • Airport shuttle (surcharge)

About this property

AC Hotel San Jose Escazu

3.5-star hotel near the airport
At AC Hotel San Jose Escazu, you can look forward to a roundtrip airport shuttle, a terrace, and a library. Be sure to enjoy a meal at AC Lounge, the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), free newspapers, and a front desk safe
  • Smoke-free premises, 5 meeting rooms, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at AC Hotel San Jose Escazu have perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 110 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • 5 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors
  • Mobile key entry

Special features

Dining

AC Lounge - Onsite lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 22 for adults and USD 22 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs USD 40 (one-way)

Pets

  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

AC San Jose Escazu
AC Hotel San Jose Escazu Hotel
AC Hotel San Jose Escazu San Rafael
AC Hotel San Jose Escazu Hotel San Rafael

Frequently asked questions

Does AC Hotel San Jose Escazu offer free cancellation for a full refund?
Yes, AC Hotel San Jose Escazu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel San Jose Escazu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel San Jose Escazu?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of USD 100 per accommodation, per stay.
Is parking offered on site at AC Hotel San Jose Escazu?
Yes, there's free self parking.
Is airport shuttle service offered by AC Hotel San Jose Escazu?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at AC Hotel San Jose Escazu?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at AC Hotel San Jose Escazu and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near AC Hotel San Jose Escazu?
Yes, there's an onsite restaurant, AC Lounge. Nearby restaurants include Porto 8 (5-min walk), Jazz Café (11-min walk), and Hooters (12-min walk).
What's the area around AC Hotel San Jose Escazu like?
AC Hotel San Jose Escazu is a short 13-minute walk from Multiplaza Mall Escazu and 4 minutes' walk from Plaza Tempo. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Superb! Would Definitely Stay Again!
Pros The AC Hotel is absolutely beautiful! It has a modern decor and a sophisticated atmosphere. You get the wow factor the second the elevators open and you see the stunning lobby. The staff were extremely helpful and courteous. Getting to your room is a bit tricky and so one of the front desk personnel actually showed me to the elevators so that I wouldn't get lost. The rooms are thoughtfully appointed. The use the same electrical outlets as in the US and they had plenty of them throughout the room to charge multiple devices. They even had the USB ports in the walls. There's a coffee maker, iron and ironing board and refillable shampoo, body wash and conditioner bottles attached to the shower wall. I really liked this because I didn't have to use my own. And they are eco-friendly as I do not like using harsh chemicals on my skin. Cons They didn't acknowledge my birthday. I don't typically expect hotels to do this, but it certainly is thoughtful when they do. It shows you that they are paying attention to details. Now, I believe my front desk assistant was newer and so I won't hold this against the hotel, but it may be worth instituting something within your system that will tell the front desk staff to acknowledge a guest's birthday. Just a suggestion. I've always appreciated when other hotels acknowledge this. Also, breakfast isn't included. The buffet is $22 but you do have an a la carte option which can be half the cost, depending on what you order.
Oneil, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erez, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aldo, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eyal, 2-night trip
Verified Expedia guest review

8/10 Very good

Angel, 1-night trip
Verified CheapTickets guest review