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TRU BY Hilton Edmonton Windermere

2.5 star property
Edmonton hotel with indoor pool

Choose dates to view prices

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Free daily continental breakfast
Exterior
Room, 2 Queen Beds
Lobby

Reviews

8.4 out of 10
Very good
Located near Snow Valley Ski Club, TRU BY Hilton Edmonton Windermere offers a welcoming retreat with continental breakfast and an arcade/game room. Relax in the indoor pool, work out at the gym, or play a game of billiards/pool table while enjoying free WiFi and self parking. Previous guests rave about the helpful staff.

Popular amenities

  • Pool
  • Pet-friendly
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • Snack bar/deli
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Elevator
The current price is CA $93
CA $104 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Daily housekeeping
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Highlights

Air conditioning
Refrigerator
LCD TV
Premium bedding
Bathrobes
Private bathroom
Cable channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.0 out of 10, Wonderful, 911 reviews
The price is CA $117
CA $128 total
includes taxes & fees
May 11 - May 12
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG
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About the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4

What's nearby

  • Currents of Windermere - 15 min walk - 1.3 km
  • South Edmonton Common - 8 min drive - 9.4 km
  • West Edmonton Mall - 14 min drive - 16.5 km
  • University of Alberta - 15 min drive - 15.4 km
  • Rogers Place - 21 min drive - 19.6 km

Getting around

  • Edmonton Intl. Airport (YEG) - 17 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Station - 25 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buco Pizzeria + Vino Bar - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

At TRU BY Hilton Edmonton Windermere, you'll be within a 15-minute drive of South Edmonton Common and West Edmonton Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, this hotel is within a short drive of River Cree Casino. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Snack bar/deli

What to do

  • Pool table
  • Ski area nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 2
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 2
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Optional extras

  • Late check-in between 3:00 AM and 11:00 AM can be arranged for an extra charge of CAD 35.00

Children & extra beds

  • Cribs/infant beds are available for CAD 25.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.

Also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Frequently asked questions

Does TRU BY Hilton Edmonton Windermere offer free cancellation for a full refund?

Yes, TRU BY Hilton Edmonton Windermere does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at TRU BY Hilton Edmonton Windermere?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at TRU BY Hilton Edmonton Windermere?

Yes, cats and dogs are welcome. There's a charge of CAD 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at TRU BY Hilton Edmonton Windermere?

Yes, there's free self parking.

What are the check-in and check-out times at TRU BY Hilton Edmonton Windermere?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at TRU BY Hilton Edmonton Windermere?

No, this hotel doesn't have a casino, but River Cree Casino (13-min drive) and Starlight Casino (14-min drive) are both nearby.

What is there to do at TRU BY Hilton Edmonton Windermere and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade.

What's the area around TRU BY Hilton Edmonton Windermere like?

TRU BY Hilton Edmonton Windermere is a short 15-minute walk from Currents of Windermere and 18 minutes' walk from Cineplex Odeon Windermere Cinemas.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Location
Shower
Children
Amenities
Family friendly

What guests liked

  • Breakfast was consistently good with a decent variety and something for everyone. (63 reviews)
  • The property is located in a convenient area with plenty of nearby restaurants and shopping options. (5 reviews)
  • The gym was well-lit with a good assortment of equipment. (4 reviews)
From real guest reviews summarized by AI.

Reviews

4/10 Fair

Barbara, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Jamie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Sadly I’d pass next time

Sadly not great. Started with Desk couldn’t find reservation for myself and the 2 additional colleagues of mine I booked. Took several minutes then finally I was told that it doesn’t merge with a different system because I did not book directly with them. Went to room to find water coming up from vinyl flooring. Couldn’t walk without shoes on. Changed rooms which was very easy visiting the front desk again. Very loud building, can hear everything from next from, to walking around all night above me. I’d book the top floor if I may ever find myself booking this property again. Ran shower and tap for, kid you not!, 15-20 minutes to finally have a warm shower at 5am. Sadly as someone who travels a lot for work, not the best visit or property, would struggle to stay here again.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jawad, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jillian, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Complimentary Non-Breakfast

Just a quick overnight stay over a weekend. The room is clean and in good condition. The complimentary breakfast is very sparse and not well stocked or serviced. We had limited time to grab a bite - coffee was empty for 15 minutes, pancake mix was empty, no sausages or eggs either. Basically only cereal was available. Juice cups were all used too. This was in the middle of breakfast hours. We pretty much left without breakfast.
Peter, 1-night family trip
Verified Hotels.com guest review

6/10 Good

There's better...

Had issues with the door tonour room a number of times, floor is comijg undone in our room and unusually small rooms for the price.
Randy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great gem in Windermere, Edmonton

Bright, clean new hotel. Fun lobby. Well thought out spaces. The rooms have everything you need plenty of storage hanging spaces and multipurpose desk table area. The office chair in the room is very comfortable. Kind, helpful staff. Plenty of parking available.
Lynne, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A welcome surprise for fresh color and environment. Some areas were not super clean (chair pads in lobby, edges of shower), but overall a great stay
Donald, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carl, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good place. Great potential

Our overall stay was good. The bed and bathroom were excellent. The furniture in the individual units on the other hand was lacking. There was only an office chair to sit on besides the bed. Having at least one comfortable chair to curl up on would be great. They had excellent furniture in the lobby but they would not let people sit there early early in the morning.
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great pool table and very comfy pod chairs in lobby. Excellent beds.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jesse, 1-night trip
Verified Hotels.com guest review

6/10 Good

Conrad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Celeste, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Arzina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christie, 2-night trip
Verified Hotels.com guest review

6/10 Good

It’s NEW but it’s only OK

It was a very clean hotel. Heater worked and had a circulating fan which I appreciate for white noise. Beds were a bit firm for me, but that’s just a preference. Continental breakfast was very limited and ended up having to go for breakfast elsewhere.
Cheryl, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Warren, 2-night trip
Verified Hotels.com guest review

6/10 Good

It’s just okay

It wasn’t great and it wasn’t bad either. The price was right and it’s located near where I needed to be. Parents need to supervise their kids and make sure they aren’t running screaming in the hallways. As well, the beds are on a platform … it’s easy to bump into it and injure one’s knee or calf.
Dangerous bed corner that caused injury
Deryck, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Most okay stay.

It was an ok stay.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Kyle, 1-night business trip
Verified Hotels.com guest review