6/10 Good
Prepackaged food.
Bert
Bert, 1-night trip
Extended Stay America Suites Knoxville West Hills
Hotel in Knoxville
Located near the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers a warm welcome with to-go breakfast and laundry facilities. Connect to in-room WiFi, grill up some dinner at the barbecue grills or grab a coffee/tea in the lobby.
Good
Popular amenities
- Non-smoking
- Pet-friendly
- Free breakfast
- Laundry facilities
- Free parking
- Air conditioning
Main amenities (8)
- Housekeeping (on request)
- Coffee/tea in a common area
- Front-desk safe
- Vending machine
- Self-serve laundry
- Picnic area
- Barbecue grills
- Limited hour front desk
Feel at home (6)
- Children stay free
- Kitchen
- Private bathroom
- Premium TV channels
- Laundry facilities
- Coffee/tea maker
CA $101
CA $119 total
includes taxes & fees
Nov 24 - Nov 25
Room options
Check availability for these dates
Showing 2 of 2 rooms
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Very good
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Microwave
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Studio, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Cookware/dishes/utensils
- Sleeps 2
- 1 Queen Bed
Similar properties
WoodSpring Suites Knoxville West
- Pet-friendly
- Free parking
- Free WiFi
- Air conditioning
Very good
474 reviews
CA $108
CA $127 total
includes taxes & fees
Nov 16 - Nov 17
Sonesta Simply Suites Knoxville
- Pet-friendly
- Free parking
- Free WiFi
- Air conditioning
Good
761 reviews
CA $110
CA $130 total
includes taxes & fees
Nov 16 - Nov 17
Days Inn by Wyndham Knoxville North
- Free breakfast
- Pet-friendly
- Free parking
- Free WiFi
Good
482 reviews
CA $77
CA $91 total
includes taxes & fees
Dec 7 - Dec 8
Quality Inn & Suites
- Free breakfast
- Free parking
- Free WiFi
- Connecting rooms available
Good
131 reviews
CA $89
CA $106 total
includes taxes & fees
Dec 14 - Dec 15
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff
- Pool
- Free breakfast
- Pet-friendly
- Free parking
Good
1,001 reviews
CA $93
CA $109 total
includes taxes & fees
Nov 23 - Nov 24
Mainstay Suites Knoxville - Cedar Bluff
- Pet-friendly
- Free parking
- Free WiFi
- Air conditioning
Good
260 reviews
CA $82
CA $97 total
includes taxes & fees
Dec 14 - Dec 15
Red Roof Inn Knoxville Central - Papermill Road
- Pool
- Pet-friendly
- Free parking
- Free WiFi
1,000 reviews
CA $87
CA $102 total
includes taxes & fees
Nov 16 - Nov 17
Baymont by Wyndham Knoxville I-75
- Pool
- Free breakfast
- Pet-friendly
- Free parking
1,002 reviews
CA $80
CA $94 total
includes taxes & fees
Dec 7 - Dec 8
Quality Inn Merchants Drive
- Pool
- Free breakfast
- Pet-friendly
- Free WiFi
Good
1,002 reviews
CA $88
CA $104 total
includes taxes & fees
Dec 6 - Dec 7
Baymont by Wyndham Knoxville/Cedar Bluff
- Pool
- Free breakfast
- Pet-friendly
- Free parking
Excellent
1,869 reviews
CA $104
CA $123 total
includes taxes & fees
Dec 7 - Dec 8
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the area
1700 Winston Rd, Knoxville, TN, 37919
About this property
Extended Stay America Suites Knoxville West Hills
Extended Stay America Suites Knoxville West Hills puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive.
At a glance
Property amenities
Room amenities
Frequently asked questions
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Extended Stay America Suites Knoxville West Hills Reviews
Good
7.2
Cleanliness
8.4
Location
7.8
Staff & service
6.0
Eco-friendliness
6.8
Property conditions & facilities
Popular mentions
Service staffRoomLocationRestaurantChildren10/10 Exceptional
Great
David
David, 1-night trip
8/10 Very good
OK. Hotel
Pretty decent hotel for the price
Shaun
Shaun, 1-night trip
4/10 Fair
I saw an accurate review too late. Had I not paid in advance, I would have hi tailed it out. Tons of smoke in the lobby and it got worse headed to the room. Our room initially smelled of paint, which I thought was a blessing. The smoke overpowered that paint in a hurry.
Towels were either just folded again after animal bathing, or just naturally hairy. Wear your shoes at all times.
For the first time ever I put a chair to help secure the door.
I know it was not an expensive option, but since it was close to destination.
Highly advise, KEEP LOOKING
kenneth
kenneth, 1-night trip
2/10 Poor
Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Silvana
Silvana, 1-night trip
2/10 Poor
Location and my room was dirty, very poor housekeeping.
Penny
Penny, 1-night trip
2/10 Poor
Well, I get in my room and there is piss and pubic hair that isn’t mine, all over the toilet and what I can only guess is semen along with burn marks on the sheets that haven’t been washed, so there’s that. Not to mention the homeless roaming the parking lot looking for things to take so I won’t be sleeping much tonight and instead watching my vehicle. I want my $84 back. This place is worth $35 a night MAX.
Joshua
Joshua, 1-night trip
6/10 Good
The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Verified traveller
3-night trip
10/10 Exceptional
The staff was attentive and caring. Went above and beyond to take care of my needs. I would definitely recommend this location!
Donna
2/10 Poor
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud.
Do not stay here.
Kathryn
Kathryn, 2-night trip
2/10 Poor
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
bill
bill, 2-night trip
10/10 Exceptional
Nice!
Steven
Steven, 1-night trip
4/10 Fair
Buggy weekend!
Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Kenneth
Kenneth, 2-night trip
2/10 Poor
I would not recommend unless you want to hear noises all night.
David
David, 1-night trip
8/10 Very good
Good for the money
Looking for an economical stay, you’ve found the place. Nicely tucked away with ample parking. Staff is quick to greet and check you in. Caution - if you struggle with stairs, this is NOT for you. There are a series of steps right off registration.
Rooms are VERY spacious and accommodating. Generous kitchen and bathroom. The furniture is dated, but the bed is comfy. Good for a drive thru Knoxville.
Verified traveller
1-night trip
2/10 Poor
The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.
Kate
Kate, 1-night trip
2/10 Poor
Don’t stay here for the price.
Smelled awful. Likely people living there, loud arguing from guest's room next to us. Staff was accommodating to move our room which was quieter. Wouldn’t book there again. Worth about $20/night not what we paid.
Kristin
Kristin, 1-night trip
8/10 Very good
Sheets were dingy and i questioned whether they had even been washed.
Carol
Carol, 1-night trip
8/10 Very good
There's no elevator but it's quiet.
Brian
Brian, 6-night trip
4/10 Fair
Bed spead was dingy people cussing outside my window people screaming in hall way
Julie
Julie, 1-night trip
2/10 Poor
Poor maintained room, bathroom door would not close & latch because door hit jam, broken handicap bar with jagged metal edges which could cause a serious cut, entrance door sweep missing that has a 1 inch gap, main light cover hanging partially off, countertop molding coming off, dirty walls, hard bed, …….
John
John, 2-night trip
10/10 Exceptional
Just a little iffy driving up. The entrance is not well marked. No one at the front desk.
Katie
Katie, 1-night trip
2/10 Poor
The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.
Desiree
Desiree, 1-night trip
2/10 Poor
Worst hotel I’ve ever stayed at. Pull out couch was broken. My husband had to sleep on the floor so our kids could have the bed. The kitchen is empty. Nothing to use in the cupboards. There was a disgusting claw of an animal on the kitchen counter. Breakfast was a joke. I had to ask for coffee. It was all empty. Furniture was so uncomfortable and dirty.
Melanie
2/10 Poor
Terrible-
This was terrible. I trust the reviews and had higher hopes than this. When we arrived, the couch bed was completely unusable. The closet was broken. The towels had stains and the bed sheets were stained. There were crumbs at the bottom indicating that the sheets were not changed between users. There was mold in the shower. Had we not gotten it at 12:30am, I would have left. The kids socks were black indicating that the floors were not clean. When sleeping it felt like bugs were crawling on us. Also, at night there was a BRIGHT light from outside. Overall terrible 100% do not recommend. Spoke with front desk about complaints and were told a manager would get back to me.
Danielle
Danielle, 2-night trip
Most popular destinations
Hotels
Holston House Nashville, in The Unbound Collection by HyattResidence Inn by Marriott Nashville Downtown/Convention CenterHoliday Inn & Suites Nashville Downtown - Broadway by IHGHyatt Centric Downtown NashvillePlacemakr Music Row - VanderbiltHampton Inn & Suites Nashville Downtown Capitol ViewBode NashvilleSentral Sobro
Big Cypress LodgeHyatt House Nashville Downtown/Convention CenterTru by Hilton Nashville Downtown Convention CenterSheraton Grand Nashville DowntownHoliday Inn Express Nashville Downtown - Broadway by IHGComfort Inn Downtown Nashville - Music City CenterHampton Inn & Suites-Knoxville/North I-75Hilton Knoxville