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Pacific Palms Resort

4.0 star property
Suburban resort in City of Industry with 2 restaurants and golf course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Palms Resort

Exterior
Exterior
Golf
2 restaurants, breakfast served
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Bar
  • Spa
  • Airport transfer
  • Pet-friendly
  • Gym
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Spa tub
  • Massage/treatment rooms
  • Business center
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is CA $313
CA $345 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Courtyard by Marriott LA Hacienda Heights/Orange County

Pool
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1040)
The price is CA $189
CA $213 total
includes taxes & fees
Dec 8 - Dec 9
Courtyard by Marriott LA Hacienda Heights/Orange County
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About the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive - 3.7 km
  • Puente Hills Mall - 4 min drive - 3.8 km
  • La Puente City Park - 5 min drive - 4.9 km
  • California State Polytechnic University, Pomona - 13 min drive - 12.9 km
  • City Of Hope Hospital - Duarte - 20 min drive - 20.9 km

Getting around

  • Long Beach Municipal Airport (LGB) - 32 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 36 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive
  • Los Angeles Intl. (LAX) - 64 min drive
  • Walnut Industry Station - 10 min drive
  • Baldwin Park Station - 19 min drive
  • Claremont Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

A great stay at Pacific Palms Resort in La Puente can include a round of golf at the 36-hole course. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an outdoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Spanish

At a glance

Hotel size

  • 292 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite valet parking (USD 14 per night)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge

What to do

  • Golf lessons
  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference space (45000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • Heated pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 24.95 per person
  • Airport shuttle service is offered for an extra charge
  • Microwaves are available for USD 35 per night
  • Refrigerators are available for an additional charge

Children & extra beds

  • Rollaway beds are available for USD 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Parking

  • Valet parking costs USD 14 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

Does Pacific Palms Resort offer free cancellation for a full refund?
Yes, Pacific Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Palms Resort?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Palms Resort?
Yes, pets are welcome. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Pacific Palms Resort?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Pacific Palms Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pacific Palms Resort?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Pacific Palms Resort and nearby?
Tee off at the onsite golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pacific Palms Resort also has an outdoor pool and a sauna, as well as a health club.
Are there restaurants at or near Pacific Palms Resort?
Yes, there are 2 onsite restaurants.
Does Pacific Palms Resort have any outdoor private spaces?
Yes, every room features a balcony.

Pacific Palms Resort Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Golf
Bed
Location
Food
Elevator
Shower
Restaurant

Reviews

10/10 Exceptional

Great view
Fast, great view.
Virginie, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Amatuer Hotel in decline
Oddly neglected property, in the sense that the coffee wasn’t replenished, nor the water, nor was there a blanket in the room. Think Motel 6, back when it was “6”. This hotel is not flagged, so they are on their own, with, I suppose, no quality checks or enforced standards. All in all, a property in decline.
William, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

shumei, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rey Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeimy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay and great location!
Very nice place to stay secluded from the city life for a day. Nice facilities, but some trouble with the elevators, to the point that we had to use service elevators.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Rosemary, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Antonio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

LaJune, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teodoro, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mehmet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rubisol, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

chad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Marcos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Relaxing!
Beautiful view from the room and from the restaurant. It is tucked away on a hill and feels away from all the hustle and bustle of the city. Great staff, very attentive and helpful l.
Ricardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Spoke to a staff member asking about the price match stated online the day before staying. He said to come in person and the king deluxe room would still be available. I came in the following day and the front desk said I had to reserve it on Expedia to get the price I wanted, and they only had two full beds available, not a king. I asked if there was still a fridge and microwave and they said yes. Once we got to our room there was no microwave so we couldn’t heat up our leftovers after having dinner downstairs. The resort itself is nice but feel like I wasn’t really compensated for the false information given by staff.
Kristina, 1-night romance trip
Verified Expedia guest review

6/10 Good

Fernanda, 1-night trip
Verified Hotels.com guest review