2/10 Poor
3 Jan 2025
Awful. The truth
So I was staying for 2 nights for a trip to San Francisco I got a queen bed room with view. First off I tried to get room before check and get an early check in however I was told it was unavailable. However my friend that had the exact same room and booked after I did was able to get early check in. I tried right before and after and nothing.
They did not give daily towels or anything in the morning they said I’d have to go to the front desk.
The room had dirty pillows and the bathroom light did not work at all. The windows were filthy and the ac/ hot air did not work. The lights near the bed flicked from time to time and the shower was not stocked and was dirty. Very bad experience.
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review