When visiting Lenoir City, SureStay Hotel by Best Western Lenoir City is a great choice to consider. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
40 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–9 AM
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Seasonal outdoor pool
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City
Frequently asked questions
Is there a pool at SureStay Hotel by Best Western Lenoir City?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel by Best Western Lenoir City?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Lenoir City?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Lenoir City?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Lenoir City and nearby?
SureStay Hotel by Best Western Lenoir City has a seasonal outdoor pool.
SureStay Hotel by Best Western Lenoir City Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Dec 2024
Bennie
Bennie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Aaron
Aaron, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
William R.
William R., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Clara
Clara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 Oct 2024
There was mold everywhere in our bathroom.
Cobwebs and spiders. I have picture. We only stayed one night versus the 4-5 we signed up for. We asked the owner/manager to give us another room. He said “sorry you booked through Expedia my hands are tied”. I explained we were checking out after only one night, he again repeated we should have booked through his Hotel and not Expedia. I asked if he had the number for Expedia and he said no he didn’t. I tried calling Expedia, and the only person I could reach kept trying to sell me something. This is our first and last experience with this horrible hotel and Expedia. I have instructed American Express to dispute this charge and will be sending Amex photos of this horrible Hotel! I don’t know what type of Vetting you all perform, however I will tell you in my 40 years of travel this was one if not the worst place we have ever stayed. Based upon the phone assistance I was given the day after check out I truly don’t expect to hear from anyone at Expedia!
John
John, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
The staff were very kind and helpful.
John
John, 2-night family trip
Verified Expedia guest review
8/10 Very good
13 Oct 2024
Gurvis
Gurvis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Jeffrey F.
Jeffrey F., 2-night trip
Verified Expedia guest review
6/10 Good
28 Sep 2024
amber
amber, 2-night trip
Verified Expedia guest review
4/10 Fair
23 Sep 2024
The hotel was not very full that evening not was it very full at 0500 that morning when I left so why would I be on the second floor? Because there was a concert in Knoxville that night and they were hoping to get more business. They did not. I signed a statement showing I had checked in but there was no amount on what I would be charged. When questioned, I was told they do not see the charges/agreements made between Expedia and I. You can bet they knew how much the rate was because she said I was lucky I got the room for around a 100$ because tonight they were going for over $200. The fire alarm in the room was hanging down from the wall. Stink bugs were in the room. I caught 3 in a cup and let them go, mirror was very slanted, commode was stopped up, pool had a green tint to it, and my comforter had several stains on it. Will not be staying here again unless I am desperate.
Marlon
Marlon, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Sep 2024
Sunday
Sunday, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Sep 2024
Check in is good. 2 pm.
Clara
Clara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Jason
Jason, 1-night trip
Verified Expedia guest review
2/10 Poor
15 Aug 2024
Jessica
Jessica, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Good location and this is a very nice economy hotel.
Christopher
Christopher, 1-night business trip
Verified Expedia guest review
8/10 Very good
31 Jul 2024
😃
Christopher
Christopher, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Jul 2024
Very easy since I made the reservation to check in and cheap comparing other hotels around the area.
Silvia
Silvia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
There is not much to share with Expedia about this property. It was just a nice place to rest my head after a trip to Ohio.
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
4/10 Fair
18 Jul 2024
Front desk was very unfriendly. Outside of building is dilapidated. Covers are coming off the outlets in the room. Bedding was not as clean as I would have expected from a hotel.
Logan
Logan, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
What a great find! The family that cares for the facility were so nice! In the early evening they were walking the property and cleaning up the grounds, even caring for the another business parking lot. Now that's respected 💯
Kimi
Kimi, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 Jul 2024
Good room, awful pool
Room was nice, staff was good, breakfast was pretty good, but the pool was awful. Very cloudy and lots of stuff floating. Need cleaned and chlorine perhaps, that was disappointing, but other than that, it was ok.
I'd give it a 7.5 out of 10.
Richard
Richard, 5-night trip
Verified Hotels.com guest review
4/10 Fair
9 Jul 2024
Not good place
People that run the place stare at you going in and out it was very creepy.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
2 Jul 2024
Wanted extra towels and they didn’t bring them while we were gone.