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Mercure Alameda Quito

4.0 star property
Hotel with spa, near La Mariscal Craft Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Alameda Quito

Indoor pool
Front of property
Bar (on property)
Reception
Indoor pool
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The price is CA $106
CA $137 total
includes taxes & fees
Jan 10 - 11 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite, 1 King Bed (Privilege room)

Superior Suite, 1 King Bed (Privilege room)

Superior Suite, 1 King Bed (Privilege room)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds (Privilege room)

Superior Suite, 2 Single Beds (Privilege room)

Superior Suite, 2 Twin Beds (Privilege room)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
LCD TV
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Connecting rooms available
LCD TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Connecting rooms available
LCD TV
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Connecting rooms available
LCD TV
Blackout drapes/curtains
Pillowtop bed
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Interior

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9.0 out of 10, Wonderful, (1000)
The price is CA $108
CA $121 total
includes taxes & fees
Dec 27 - Dec 28
Hotel Reina Isabel
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About the area

Map
Roca E4-122 & Amazonas Ave, Quito, Pichincha, 170517

What's nearby

  • La Mariscal Craft Market - 4 min walk
  • Foch Square - 8 min walk
  • General Rumiñahui Coliseum - 3 min drive
  • Basilica of the National Vow - 4 min drive
  • St. Francis Catholic Church - 6 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 47 min drive
  • El Ejido Station - 10 min walk
  • Universidad Central Station - 13 min walk
  • Pradera Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafetería Alameda - ‬1 min walk
  • ‪Habemus Parrilla - ‬1 min walk
  • ‪El Arabe - ‬4 min walk
  • ‪El Arrecife - ‬2 min walk
  • ‪Menestras del Negro - ‬3 min walk

About this property

Mercure Alameda Quito

Enjoy your visit to Quito with a stay at Mercure Alameda Quito. Guests can indulge in hot stone massages at the spa, and international cuisine is served at Spicy Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 144 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 4:00 AM–10:00 AM on weekdays and 4:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference space (12917 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1982
  • Garden
  • Television in common areas
  • Communal living room
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L'essence SPA. Services include hot stone massages and massages.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Dining

Spicy Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Alameda Q - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Globe Walker Bar - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Service fee: 13.6 percent

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.00 for adults and USD 12.20 for children
  • Airport shuttle service is offered for an extra charge of USD 26 per person (one-way)

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ALAMEDA Hotel Mercure
ALAMEDA Hotel Mercure Quito
ALAMEDA Mercure
ALAMEDA Mercure Quito
Hotel Mercure ALAMEDA
Accor Grand Hotel Alameda Quito
Mercure Quito
Mercure Alameda Quito Hotel
Mercure Alameda Hotel
Mercure Alameda
Mercure Alameda Quito Hotel
Mercure Alameda Quito Quito
Mercure Alameda Quito Hotel Quito

Frequently asked questions

Does Mercure Alameda Quito offer free cancellation for a full refund?
Yes, Mercure Alameda Quito does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Alameda Quito?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Mercure Alameda Quito?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Alameda Quito?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure Alameda Quito?
Yes, an airport shuttle is available. The charge is USD 26 per person one-way.
What are the check-in and check-out times at Mercure Alameda Quito?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mercure Alameda Quito and nearby?
Mercure Alameda Quito has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Mercure Alameda Quito?
Yes, Spicy Restaurant offers international cuisine.
What's the area around Mercure Alameda Quito like?
Mercure Alameda Quito is a short 10-minute walk from El Ejido Station and 4 minutes' walk from La Mariscal Craft Market.

Mercure Alameda Quito Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top notch hotel
It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa.
SUSAN, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel with good facilities and a good restaurant. Great breakfast. We were there twice and were upgraded to a nicer suite
Carol, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Debora, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel close to everything. Metro station is within 10 min walk and it only takes 2 stops to get to old town. Many dining options of various price points nearby. The best part was an exceptional service of the stuff and the spa area on the top floor. The massage treatment was amazing.
Anastasia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, clean and friendly
Nancy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available
Susana, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alyssa, 3-night trip
Verified Expedia guest review

8/10 Very good

Great hotel. Large rooms. Awesome breakfast.
KATHLEEN, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Great place to stay
My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night.
Camilo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Sam, 3-night trip
Verified Expedia guest review

8/10 Very good

Lee, 12-night trip
Verified Orbitz guest review

8/10 Very good

Hotel was nice but the neighborhood was pretty sketchy.
Kathryn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Oswaldo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.
nancy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Expedia guest review

8/10 Very good

Great breakfast, good value
Nice hotel with good breakfast. A little far away from the historical centre but an inexpensive cab ride away. Gym and pool was really good. We would stay here again, good value.
Bonnie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Kenneth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home from the moment I walked in. The room was clean, spacious, and beautifully decorated, providing a comfortable and relaxing atmosphere
NAJIBULLAH, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours! We were supposed to get VIP status with our membership but there were no benefits honored. The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel. The menu and room service options are limited with nothing for vegans or vegetarians. Location is 45 minutes from historical center. There is not hotel shuttle. There is no concierge service. Staff will each give you different information. Do not honor late check out. Do not honor any VIP membership status.
A, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Siddharth, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful Hotel!!
I was blown away by this hotel! I was staying here for a tour and came a day early on my own. The price was phenomenal, the room was beautiful and spacious with a balcony and a lovely view, and the lobby was stunning. Pool had jets and an amazing view. Dinner and breakfast were good. Loved this hotel so much!
Ashley, 1-night family trip
Verified Hotels.com guest review