Saint Joseph's Hospital and Medical Center - 5 min walk
Barrow Neurological Institute - 9 min walk
Heard Museum - 14 min walk
Phoenix Art Museum - 20 min walk
Phoenix Convention Center - 4 min drive
Getting around
Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive
Phoenix Deer Valley Airport (DVT) - 23 min drive
Scottsdale, AZ (SCF) - 24 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
Chandler, AZ (CHD-Chandler Municipal) - 32 min drive
Phoenix - Mesa Gateway Airport (AZA) - 44 min drive
Thomas Rd - Central Ave Station - 4 min walk
Encanto - Central Ave Station - 11 min walk
Osborn Rd - Central Ave Station - 11 min walk
Restaurants
Zipps Sports Grill - Park Central - 8 min walk
Starbucks - 12 min walk
Panera Bread - 1 min walk
Fired Pie - 7 min walk
Jamba - 8 min walk
About this property
Embassy Suites by Hilton Phoenix Downtown North
At Embassy Suites by Hilton Phoenix Downtown North, you'll be just a 5-minute drive from Phoenix Convention Center and Footprint Center. Guests can take a dip in the indoor pool or grab a bite to eat at Salt River Tavern, which serves breakfast, lunch, and dinner. A bar/lounge and a health club are offered, and in-room conveniences include sofa beds and refrigerators. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Thomas Rd - Central Ave Station is 4 minutes and Encanto - Central Ave Station is 11 minutes.
Languages
Chinese (Mandarin), English, French, Russian, Spanish
Property amenities
Food and drink
Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Free reception
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children's menu
What to do
Shopping
Discount at nearby fitness center
Hiking/biking trails nearby
Horse riding nearby
Working away
24-hour business center
6 meeting rooms
Computer station
Conference space (4604 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1990
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
MP3 docking station
32-inch LED TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Queen sofa bed
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Mobile key entry
Restaurant dining guide
Special features
Dining
Salt River Tavern - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 4.95 per night (rates may vary)
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Covered self parking costs USD 28.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix
Frequently asked questions
Does Embassy Suites by Hilton Phoenix Downtown North offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Phoenix Downtown North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Phoenix Downtown North?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10 PM.
Are pets allowed at Embassy Suites by Hilton Phoenix Downtown North?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Embassy Suites by Hilton Phoenix Downtown North?
Yes. Self parking costs USD 28.00 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Embassy Suites by Hilton Phoenix Downtown North?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Embassy Suites by Hilton Phoenix Downtown North?
No, this hotel doesn't have a casino, but Casino Arizona (19-min drive) and Desert Diamond Casino - West Valley (22-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Phoenix Downtown North and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Embassy Suites by Hilton Phoenix Downtown North like?
Embassy Suites by Hilton Phoenix Downtown North is in Encanto, a short 4-minute walk from Thomas Rd - Central Ave Station and 5 minutes' walk from Saint Joseph's Hospital and Medical Center.
Embassy Suites by Hilton Phoenix Downtown North Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Jan 2025
Excellent
Mufutau
Mufutau, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Nice
Has a great indoor pool.
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Heather
Heather, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Jan 2025
Good choice
Good location for us. Had a nice happy hour every day and pretty good breakfast. Hotel staff very nice and helpful
Rick
Rick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2025
Sonia
Sonia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jan 2025
Ronnie
Ronnie, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Jan 2025
The handicap accessible rooms here are as far away from the elevators as you can get. That made things really difficult for us with my husband's disability so we had to book a different hotel. Staff were very friendly and tried to help but this was an issue that they obviously couldn't fix. Also, don't stay here if you have a fear of heights. the interior hallways are all open to the center of the building.
Emi
Emi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Was very helpful and we were here for hospital reasons staff is very accommodating.
Mary
Mary, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
19 Jan 2025
Never again
Worst experience I’ve ever had. I will likely never stay at at an Embassy suites again. We paid for two nights and only stayed one because it was such a terrible experience. When I talk d to the front desk, the gentleman I spoke to literally could care less. Our neighbors kept me and my kids up all night when we were here for a football tournament, we had no hot water in the morning to shower and breakfast wasn’t served when it was supposed to be so we had to stop at Starbucks and get food.
Christi
Christi, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Customer service
The hotel was clean and nice! Check in was easy and smooth. But my issue was the front desk employees they were not very nice. Upon check in he pretty much took the info he needed from me and said "breakfast is over there from 7:30-10am, parking is over there, and pool is open from 6-10pm." Gave me the room key and parking ticket to get into garage. He didn't tell me the room number or how to go about parking. I asked him the room number and it was a good thing I did. Because what was written down looked like a 9 but it was a 5. After a few attempts because we were confused we figured out parking and where to go and how to use the parking pass. When i checked out the lady upfront was talking to the other employee and kind of looked annoyed that I walked up. I told her that i was checking out and tried to give her the room keys (I didnt know there was a box that we could put them in.) She looked at me and pointed to the box and said "You put them in there." I could tell she was annoyed because I didnt know. Breakfast was the same thing the past 2 days and honestly it could use some work. But we enjoyed our stay.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
The stuff was amazing and helpful! Quick check in! They made me feel right at home!
Stephanie
Stephanie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
I have stayed at this property numerous times and the service is excellent and the personnel exceptional. Breakfast is excellent.