We came into town for a concert with family, and were extremely disappointed with this hotel. The front desk did their best to work with what they were left with by the manager, but the rooms were overbooked, a packed lobby of people waiting, not to mention a broken elevator that we later found out had been broken over a month. We were on the 4th floor with multiple bags, and my mom was injured in a scooter. We had to convince them to get my mother a 1st floor room, not to mention the hotel itself was dirty and smelt awful. Would not recommend staying here!