Blount County Historical Museum - 5 min drive - 4.9 km
Cades Cove Museum - 5 min drive - 5.0 km
Foothills Mall - 6 min drive - 6.0 km
University of Tennessee - 16 min drive - 20.5 km
Getting around
McGhee Tyson Airport (TYS) - 5 min drive
Restaurants
Texas Roadhouse - 2 min walk
McDonald's - 3 min drive
Chick-fil-A - 4 min drive
Culver's - 3 min drive
Starbucks - 4 min drive
About this property
Mainstay Suites Knoxville Airport
Enjoy your visit to Alcoa with a stay at Mainstay Suites Knoxville Airport. Guests can take a dip in the seasonal outdoor pool or visit the 24-hour fitness center for a workout. Fellow travelers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
81 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 4:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 20 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Ziplining nearby
Working away
24-hour business center
Meeting room
Conference space (6458 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Facilities
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
Fees & policies
Refundable deposits
A damage deposit of USD 250 will be collected before check-in
Pets
Service animals exempt from fees
Pet deposit: USD 250 per stay
Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 10 PM
The seasonal pool is open from May to October
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa
Frequently asked questions
Does Mainstay Suites Knoxville Airport offer free cancellation for a full refund?
Yes, Mainstay Suites Knoxville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mainstay Suites Knoxville Airport?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Mainstay Suites Knoxville Airport?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 20 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Mainstay Suites Knoxville Airport?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Mainstay Suites Knoxville Airport?
Check-in start time: 3 PM; Check-in end time: 4:00 AM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Mainstay Suites Knoxville Airport and nearby?
Have fun with activities like hiking, mountain biking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
Does Mainstay Suites Knoxville Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Mainstay Suites Knoxville Airport like?
Mainstay Suites Knoxville Airport puts you in the heart of Alcoa. Popular attractions include Great Smoky Mountains National Park, which is 31 minutes away by car.
Mainstay Suites Knoxville Airport Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Howard
Howard, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Sara
Sara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Dec 2024
Travis
Travis, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Sara
Sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
James
James, 4-night trip
Verified Hotels.com guest review
4/10 Fair
18 Nov 2024
Do better!
I have stayed here previously & I had a great time. This time however I was very upset. First there was hair in the sink & bathroom floor. The corners in the bathroom were caked with yuck! The bed was not clean, there was crumbs under the blanket & the cover was stained with a yellow substance. Then when I opened the cupboard to get a cup there was a bug…I’m sure you can guess what type. The children next door were jumping on the bed & running something along the wall till late. Even after asking for a new room. I come to the area to work with the homeless & veterans. I donate my time & don’t have money to spare. I would have changed hotels if I could’ve. Very disappointed as I had a great stay previously.
Melinda
Melinda, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Greg
Greg, 2-night trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
Dirty and Disgusting
There were bugs in the cabinet with the glasses and the glasses and drinkware were very dirty. I checked out 2 hours after I checked in because of these reasons.
Dwayne
Dwayne, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Nice room decent price
Everything was satisfactory. Arrived 30 minutes before check. Unfortunately was not able to get a room early. The staff were friendly. The room was clean. The mattress is a lot softer than I prefer so that caused a few problems but those are me problems not the hotel problems.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
20 Oct 2024
Avoid
There were dirty clothes in the room. The room was extremely decrepit and just oddly set up. The carpet was ancient. The bathroom was newer and clean, and the staff was very nice. The breakfast was unexpectedly good.
Erin
Erin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Full kitchen in room
Lonnie
Lonnie, 1-night trip
Verified Expedia guest review
6/10 Good
21 Sep 2024
It was not completely clean. Found filth and a rubber glove under the pullout mattress.
Tara
Tara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Ana
Ana, 1-night trip
Verified Expedia guest review
6/10 Good
16 Sep 2024
The room had an unpleasant odor and wasn’t as clean as I would like. The smell was the worst part. I’m having to wash everything that was in my suitcase. I would not stay there again but it served the purpose for this trip. There are some good restaurants nearby (Blue Moose and Kickback Jacks).
Ronald S
Ronald S, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Chasity
Chasity, 2-night trip
Verified Orbitz guest review
4/10 Fair
8 Sep 2024
JUNYA
JUNYA, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sep 2024
Had an easy and nice stay here while visiting friends and family
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 Sep 2024
Show at the shed
Went to the shed in maryville tn to see a concert instead of driving home decided to get a room before hand it was great location and breakfast was good
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
Steve
Steve, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Nice family location
It was very clean and had plenty of room
Jennifer
Jennifer, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Thumbs up
Great place to stay , little dated ,but clean and friendly service
Valer
Valer, 4-night business trip
Verified Hotels.com guest review
6/10 Good
19 Aug 2024
Room was adequate. There were areas of the room unfinished (bathroom under sink).
Craig
Craig, 2-night family trip
Verified Expedia guest review
8/10 Very good
10 Aug 2024
It's and extended stay location. You don't have to eat out.
Michael
Michael, 4-night romance trip
Verified Expedia guest review
6/10 Good
7 Aug 2024
Lack of communication. They called me on a Friday to say they needed to change my room for tile repairs on Sunday but change didn't hapoen until Tue evening. Then room felt like a downgrade. Other than that not bad