Bluewater Shopping Centre - 12 min drive - 16.6 km
Lakeside Shopping Centre - 16 min drive - 21.2 km
Getting around
Gatwick Airport (LGW) - 37 min drive
London (SEN-Southend) - 41 min drive
London City Airport (LCY) - 48 min drive
Eynsford Station - 5 min drive
Farningham Road Station - 6 min drive
Swanley Station - 8 min drive
Restaurants
Rajdani - 15 min walk
The Kentagon - 10 min walk
The Lion - 3 min drive
The Portobello Inn - 2 min drive
The Bridges - 6 min drive
About this property
Mercure Dartford Brands Hatch Hotel & Spa
When you stay at Mercure Dartford Brands Hatch Hotel & Spa, you'll be within a 15-minute drive of Bluewater Shopping Centre and Thames River. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights include 3 bars/lounges, an indoor pool, and a health club. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
121 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10.00 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
3 bars/lounges
Restaurant
Coffee shop
24-hour room service
What to do
Golfing
Pool table
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Spa Naturel Fitness has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 10.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs GBP 10.00 per night
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Mercure Dartford Brands Hatch Hotel Sevenoaks
Mercure Dartford Brands Hatch
Mercure Dartford Brands Hatch Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel
Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks
Frequently asked questions
Does Mercure Dartford Brands Hatch Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Dartford Brands Hatch Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Dartford Brands Hatch Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Mercure Dartford Brands Hatch Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Dartford Brands Hatch Hotel & Spa?
Yes. Self parking costs GBP 10.00 per night.
What are the check-in and check-out times at Mercure Dartford Brands Hatch Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Dartford Brands Hatch Hotel & Spa and nearby?
Mercure Dartford Brands Hatch Hotel & Spa has 3 bars and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Mercure Dartford Brands Hatch Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Mercure Dartford Brands Hatch Hotel & Spa like?
Mercure Dartford Brands Hatch Hotel & Spa is located a short 3-minute walk from Brands Hatch Circuit.
Mercure Dartford Brands Hatch Hotel & Spa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
1 Jan 2025
Lack of places to hang a wet towel!
Slightly disappointed for a premier room there was no towel rail in the bathroom, nor hook on the door to put your wet towel! Also the room looked out onto a brick wall, there was no central light in the bedroom which made the room very dark. Breakfast was lovely as were the staff.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Janice
Janice, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Dec 2024
Overpriced, understaffed and woefully managed
Really disappointing. To start with the rooms were COLD, during our stay this extended to having no hot water in the room. We had to use a portable heater throughout the entire stay to keep the room warm enough for our daughter.
The room itself appeared clean enough but soon enough a previous customers earplug fell out of the bed. During the 2 night stay our room was cleaned but dirty glasses left in the room and dirty mugs left on the floor outside our room.
The breakfast was fine but the restaurant woefully understaffed, at both breakfast and dinner there were no clean tables dispite the restaurant not looking busy, essentially not enough staff to manage after the rush.
The whole trip stank of cost cutting, highlighted by stained carpets, understaffing and inadequate heating/hot water.
stephen
stephen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 Dec 2024
David
David, 2-night trip
Verified Hotels.com guest review
4/10 Fair
21 Dec 2024
Not up to the usual standard of the past
I had room number 298 at the end of the corridor which is almost like the corridor that time forgot there was no heating. The windows were draughty no extractor fan in the toilet so it was like being in a sauna and the underfloor heating didn’t work so we had a cold floor in the bathroom first thing in the morning and messy at night was like ice.
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Generally a good stay
Generally good reception staff are professional and friendly
Abike
Abike, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Paul
Paul, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
14 Nov 2024
Not comfortable enough.
Room was small for a family and not up to 4 star standard but more of a 3 star. Not enough toiletries or tea coffee provided in the room.
The reception manager was not very welcoming or helpful.
Only thing made it call it 4 star it could be due to swimming pool and spa.
The room was very uncomfortable due to the fan heating, it was very suffocating.
Ruzi
Ruzi, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
14 Nov 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
Julie
Julie, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Dean
Dean, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
J
J, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 Oct 2024
Disappointing
On arrival I was told i hadn't paid and was asked for a card payment. Wven though i booked this some time ago, i knew it had been paid for. I couldn't find an email receipt but was able to go to tge Hotels.com App and prove payment as a receipt was there. No apology from receptionist. We ate in the restaurant. They were out of most wines and only the most exepbsive ones were available. Service was very slow. They were completely understaffed in the restauarnt and behind the bar.
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Oct 2024
Mandy
Mandy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
9 Oct 2024
Was okay, was able to check in early but pool was out of use then when it was in use it was filled with noisy children having a lesson, not my ideal relaxing spa break intended
No food served 9:30-10:00 and boasted room service however no one answered the call both days when trying to order
tanesha
tanesha, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 Sep 2024
Paid for x3 privileged rooms but only 2 were available so 1 of them was a standard room. No refund on the price difference. Poor attitude of staff at the hotel.
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
6/10 Good
12 Sep 2024
New beds or better toppers please.
Staff were friendly and helpful, easy check in. Room was a good size and clean but the bed was really uncomfortable - could feel the springs coming through. Just baffles me how these places charge £100 a night for 1 person and the beds are in such bad condition. Needless to say I did not wake up rested. Breakfast was fine, not very hot, as it's a buffet.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Sep 2024
Good hotel all round
Excellent check in. Lovely room but it was cold heating didn’t work. No sign on the lounge bar to say it was closed and to use the other bar so people were standing there waiting for a while.