British Columbia Parliament Building - 13 min walk
Victoria Harbour - 14 min walk
Victoria Clipper Ferry Terminal - 18 min walk
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria Intl. Airport (YYJ) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
McDonald's - 4 min walk
Tacofino - 7 min walk
Starbucks - 3 min walk
The Vicious Poodle - 2 min walk
Burger King - 1 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Government Street and Victoria Harbour. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also just a 5-minute drive from Victoria Clipper Ferry Terminal. The helpful staff and central location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
At a glance
Hotel size
108 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (CAD 20 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 591 ft (CAD 16 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Whale-watching nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Edwardian architecture
Accessibility
Elevator
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 20 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.
Best Western Plus Carlton Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Feb 2025
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
2 Feb 2025
Horrible hotel, 0/10
Horrible stay, they have a night club attached to the hotel and music was so loud. Couldn't sleep until 2am because of it. The hotel provides ear plugs beside each bed to help cancel out the noise but doesn't help much. You can feel the music while laying in bed. Stay away if you're looking for a nights sleep.
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2025
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jan 2025
Marcia
Marcia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jan 2025
Kara
Kara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Jaqueline
Jaqueline, 19-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
David
David, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Jan 2025
Nice stay downtown
Quick weekend getaway for my partner and I. We wanted to stay near downtown. Location was great. Bed was comfy. They put us in a two queen bed suite first, when I had requested a king, within minutes the staff was upstairs with a new key card for a king suite. Very kind and friendly staff!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Tracy
Tracy, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Great experience!
Starting from the reception to the housekeeping staff, they all were very friendly and absolutely helpful. We stayed as a family for few days and can’t complain about our amazing stay at this hotel. Great location middle of Downtown, accessible to great coffee shops.
Sami
Sami, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Danny
Danny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Rodney
Rodney, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Helpful and friendly service
Super friendly conceirge and very helpful and accommodating. Would stay again.
dayna
dayna, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Good location
Overall the place was amazing. The only bad part about the place is that it was right next door to a nightclub and the walls were so thin, it sounded like the club was in the room with us. There were ear plugs but it did not help when we were just trying to relax in the evening after a long day of exploring.
Samantha
Samantha, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Washington
Washington, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
We arrived a little early but we’re checked in and offered a room upgrade if we were willing to wait until it was ready. Brandon was very helpful arranging to have our bag’s brought to our room while we went out. The room was excellent and so was the service, thank you.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Downtown Victoria comfort
Extremely well placed hotel for downtown Victoria.
The room was larger than expected, extremely clean and comfortable
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 Nov 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Rob
Rob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Great value
Great value, I was pleasantly surprised with the room. The location was also a plus