10/10 Exceptional
We had an excellent suite, and the staff was very helpful. Would highly recommend.
Timothy
Timothy, 3-night trip
Staybridge Suites Oak Ridge by IHG
Hotel with indoor pool, near American Museum of Science and Energy
Nestled in the heart of Oak Ridge, Staybridge Suites Oak Ridge, an IHG Hotel offers a warm welcome with a daily breakfast buffet and evening manager's reception. Connect to WiFi, unwind at the indoor pool or 24-hour gym and explore nearby attractions like Children's Museum of Oak Ridge.
Excellent
Popular amenities
- Bar
- Pool
- Gym
- Pet-friendly
- 24/7 front desk
- Laundry facilities
Main amenities (12)
- Weekly housekeeping
- Restaurant and bar/lounge
- Indoor pool
- 24-hour fitness center
- 24-hour business center
- Business center
- Meeting rooms
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Front-desk safe
- Laundry service
Feel at home (6)
- Kitchen
- Television
- Laundry facilities
- Coffee/tea maker
- Blackout drapes/curtains
- Elevator
CA $213
CA $253 total
includes taxes & fees
Dec 4 - Dec 5
Room options
Check availability for these dates
Showing 9 of 9 rooms
Suite, Multiple Beds
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
2 bedrooms
- 2 bedrooms
- Sleeps 6
- 1 Queen Bed and 2 Double Beds
Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)
Exceptional
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
- 56 sq m
- Sleeps 2
- 1 King Bed
Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
- 56 sq m
- Sleeps 2
- 1 King Bed
Studio Suite, Accessible (Communications)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
- Sleeps 2
- 1 Queen Bed OR 1 Double Bed
Studio Suite, 1 Queen Bed
Very good
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
- 39 sq m
- Sleeps 2
- 1 Queen Bed
Suite, 1 King Bed
Wonderful
Highlights
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
- 56 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite, 2 Double Beds
Wonderful
Highlights
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
- 56 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Studio Suite
Exceptional
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
- Sleeps 2
- 1 Queen Bed OR 1 Double Bed
Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Highlights
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
2 bedrooms
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
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About the area
420 S Illinois Ave, Oak Ridge, TN, 37830
About this property
Staybridge Suites Oak Ridge by IHG
Enjoy your visit to Oak Ridge with a stay at Staybridge Suites Oak Ridge by IHG. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
Property amenities
Room amenities
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Staybridge Suites Oak Ridge by IHG Reviews
8.8
Excellent
8.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
RoomService staffBreakfastBathroomWhat guests liked
- Breakfast was excellent with a great setup and delicious taste. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Room was a great size. The people at the desk were so friendly. BEST breakfast in town. They informed me right away that something of value was left in the room!
Karen
Karen, 2-night trip
2/10 Poor
There was no stay. It was cancelled
Robert
Robert, 1-night trip
10/10 Exceptional
Excellent staff
Gary
Gary, 1-night trip
10/10 Exceptional
Very conveient for my meeting at the Y12 facility.
Jim
Jim, 1-night trip
10/10 Exceptional
Room was comfortable, and plenty of space
Cathy
Cathy, 4-night trip
4/10 Fair
Idiots designed the room.
Stayed in a “accessible room” and it was the worst we had ever had. Besides having mold in the shower and toothpaste on the wall (Yes, we have pictures), the room was a joke. No door to the bathroom (because handicapped people don’t need privacy?) the kitchen supplies and microwave were in the upper cabinets so no one in a wheelchair could reach it. The thermostat was also above the height for someone in a wheelchair. The hotel was nice, but they definitely need to hire an accessibly consultant because they have no clue.
Walter
Walter, 2-night trip
10/10 Exceptional
I will stay here every time I come to Oak Ridge. The staff was AMAZING and so helpful. Great breakfast, great rooms. I have stayed at many hotels and this has topped even the fancier hotels I’ve stayed in! 1000/10 would recommend staying here!
Kiersten
Kiersten, 2-night trip
10/10 Exceptional
5 stars ⭐️ Great stay thanks to staff who do a great job! Our air conditioning was not working, they tried to fix it, but it still wasn’t working. They moved us to another room. Ladies were very nice and made sure we were happy with the change. Breakfast was the best, excellent set up & tasted great, kudos to the staff again! 😁.
Katrina
Katrina, 3-night trip
10/10 Exceptional
Great staff! Housekeeping could be more attentive. No bathroom door!
Timothy S
Timothy S, 8-night trip
10/10 Exceptional
It was convienent and comfortable… beautiful property and wonderful staff.
Sharon
Sharon, 2-night trip
10/10 Exceptional
Very clean, comfortable. The staff were all the most friendly that I have seen.
CYNTHIA
CYNTHIA, 2-night trip
2/10 Poor
We stayed in room 514. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room.
There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse.
We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far.
Deborah
Deborah, 2-night trip
10/10 Exceptional
Great place
Deborah
Deborah, 2-night trip
6/10 Good
I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday.
Erika
Erika, 2-night trip
8/10 Very good
Good
Good clean spot with a kitchen. Pet friendly.
Alexandra
Alexandra, 2-night trip
6/10 Good
Room was smaller than I expected, room was to cluttered with furniture, had to watch where I walked to make sure I didn't trip. I expected a king bed with a hide a bed couch, that would comfortably fit 4 guest. Room had two double beds, couch was just a couch. Just not what I expected but might work out for other traveling guest. I currently have a charge of 10.00 on my credit card that I wasn't told would be there. Hopefully it will be refunded to me
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
Family Friendly
Just a beautiful hotel in Oak Ridge. Great location, good breakfast, family friendly.
Robyn
Robyn, 2-night trip
8/10 Very good
Overall our stay was wonderful! Everything was very clean, the bathroom was a bit dated - but nothing terrible. Great walkable area with lots of shopping and dining. Internet was a little slow - my fiancé had to work remotely on a laptop one day during our stay and he got kicked off repeatedly throughout the day. Overall we would stay here again!
Maria
Maria, 2-night trip
8/10 Very good
Kindness
Breakfast restaurant waitress asking for a tip?(It may not be)with an unfriendly expression and serving some dishes you don't like? I felt uncomfortable because I felt like I was making a request that wasn't there.
TAE
TAE, 2-night trip
2/10 Poor
Staying in the smokies?
We booked a non smoking room after a 16 hour car ride. We showed up and the room smelled so strongly of smoke I could barely walk in it. There were smoke stains on the walls and it probably had not been cleaned since the last person was in here.
Eryn
Eryn, 1-night trip
10/10 Exceptional
Great value for the money. Very clean and recently updated. Beds were super comfortable!!!
Verified traveller
2-night trip
10/10 Exceptional
This is at least the 4th time we have stayed here. One bedroom suite is fabulous each and every time. We bring our dog and never have any issues. The one bedroom suite gives everyone a little more room to stretch out. Love this property. It is close to family...the reason that I visit Oak Ridge and I think the price we pay is excellent for what we are getting. I find it safe to walk the dogs by yourself outside. Everyone is always friendly and nice. I will stay here again
Verified traveller
3-night trip
4/10 Fair
The suite that our family of 4 was put in smelled of vomit that had been covered in cleaning products. If you are getting a suite here thinking you will do any cooking, you will be disappointed. The kitchen supplies were sparse.
Verified traveller
3-night trip
10/10 Exceptional
The staff was very nice and the suite was nice and cozy.
Verified traveller
3-night trip
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