Kansas City International Airport (MCI) - 69 min drive
Restaurants
Not Lost Brewing - 5 min drive
McDonald's - 1 min walk
Casey's General Store - 6 min drive
Casey's General Store - 5 min drive
Sonic Drive-In - 2 min drive
About this property
Holiday Inn Express And Suites Ottawa, an IHG Hotel
Holiday Inn Express And Suites Ottawa, an IHG Hotel is a great choice for a stay in Ottawa. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
83 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Working away
Business center
Services
24-hour front desk
Free newspapers in lobby
Facilities
1 building/tower
Built in 2020
24-hour fitness center
An indoor pool
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Braille signage
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 25 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Express Suites Ottawa, An Ihg
Holiday Inn Express Suites Ottawa
Holiday Inn Express And Suites Ottawa, an IHG Hotel Hotel
Holiday Inn Express And Suites Ottawa, an IHG Hotel Ottawa
Holiday Inn Express And Suites Ottawa, an IHG Hotel Hotel Ottawa
Frequently asked questions
Does Holiday Inn Express And Suites Ottawa, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express And Suites Ottawa, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express And Suites Ottawa, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express And Suites Ottawa, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express And Suites Ottawa, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express And Suites Ottawa, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express And Suites Ottawa, an IHG Hotel and nearby?
Holiday Inn Express And Suites Ottawa, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Holiday Inn Express And Suites Ottawa, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
9 Jan 2025
Comminucatuon Issues
I requested late check out and it was not passed on to housekeeping. Regular checkout is 1200 noon and at 1030 i was woke up by housekeepers. That's not even close to regular checkout!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Jan 2025
Kelley
Kelley, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Jan 2025
Had to get off the road because of a snow storm. Choose room for 6 (family of 5) but was charged 30$ for extra guest. Hide a bed was squished between air/heat unit and the 2nd bed. Not very comfortable. Otherwise a nice room - regular beds very comfy, clean and nice breakfast.
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Nice stopover.
Nice easy checkin. Rooms big and roomy. Will be back.
Dale
Dale, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Wastebaskets full in room
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Dec 2024
New, but already showing wear
The Holiday Inn Express and Suites in Ottawa is a new-ish hotel that's totally passable for a night on the road; however, the room maintenance is relatively poor, with dead bugs on the ground, mold in the bathroom, and a totally missing chair. We slept well enough, but I think we'd stay somewhere else next time.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Nice stay!
Friendly staff and helpful! Good breakfast. Only improvement woukd be for staff to wipe tables during breakfast amd keep food refilled a little better.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Charles
Charles, 2-night trip
Verified Hotels.com guest review
2/10 Poor
8 Nov 2024
Janice
Janice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
WHITNEY
WHITNEY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Very Clean room,Very courteous staff,Comfortable bed,Delicious breakfast options.
Jt
Jt, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
The new norm.
It seems rooms not being cleaned daily or towels replaced is the new norm in hotels.
Larry
Larry, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Nora Hoi Yan
Nora Hoi Yan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
MILAM
MILAM, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Destiny
Destiny, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
The property is somewhat new. The beds were comfortable the staff was awesome. Housekeeping I would say is not so great. One of our beds the sheets were not changed. There was dog hair all over the bed and in the sheets. The bathroom floor was not clean either and there was dust everywhere. Somewhat disappointed . I just stayed at the Holiday Inn Express in Hays Kansas and the experience was awesome the property was so clean. Lindsay was great though. She came up changed the bed sheets and apologized. That's why I give them a three-star rating out if 5.
Denise
Denise, 1-night family trip
Verified Expedia guest review
6/10 Good
7 Oct 2024
I think the pool should be 24/7 you don’t have enough time to enjoy it. Also the breakfast ends at 9:30 and who gets up before 10 on a get away. So longer pool and breakfast would be nice.
Anthony
Anthony, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
6 Oct 2024
The front desk gave me no details or information at all and honestly was quite rude while we checked in. I had to google what time breakfast was and figure out the cable channels on my own because they did not tell me and we did not want to talk to them.
Chelsea
Chelsea, 1-night family trip
Verified Expedia guest review
6/10 Good
1 Oct 2024
Wilfred
Wilfred, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Mike
Mike, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Nice place
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
robin
robin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
Wonderful
The pillows were amazing! 10/10 recommend this hotel!