When we got there, the hotel was under “renovation.” There were big boxes of beds in the hallway making it very difficult to get through the hallways. Additionally, our keys did not work to the room. I took them back to the desk, they reset them. I tried them again and they did not work.
I went to the front desk, we were out into a different room. The keys to that room did not work. When I went down the front desk, the gentleman seemed very annoyed with and believed that I was the reason the door did not open. He came up and fired the keys, they did not work for him.