Swettenham Pier Cruise Terminal - 15 min walk - 1.3 km
KOMTAR - 18 min walk - 1.6 km
Penang Times Square - 2 min drive - 2.2 km
Gurney Drive - 4 min drive - 3.6 km
Gurney Plaza - 5 min drive - 4.7 km
Getting around
Penang Intl. Airport (PEN) - 29 min drive
Penang Sentral - 31 min drive
Sungai Petani Station - 44 min drive
Tasek Gelugor Station - 51 min drive
Airport shuttle (surcharge)
Restaurants
Three Sixty Revolving Restaurant Skybar - 1 min walk
Indigo Restaurant at The Blue Mansion - 5 min walk
Restoran Sup Hameed - 4 min walk
Planters Lounge - 2 min walk
Kimpo Famous Roasted - 5 min walk
About this property
Eastern And Oriental Hotel
At Eastern And Oriental Hotel, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 4 restaurants. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
232 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free covered onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
3 coffee shops
Bar/lounge
Poolside bar
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Lifeguard on site
What to do
Hiking/biking trails nearby
Working away
Business center
10 meeting rooms
Conference space (7535 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1885
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
2 outdoor pools
Full-service spa
Massage/treatment rooms
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Handrails in hallways
Handrails in stairways
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 60 for children
Airport shuttle service is offered for an extra charge of MYR 315.41 per vehicle (one-way, maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for MYR 350.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Facilities, including fitness facilities, a sauna and a swimming pool, are accessible for an extra charge.
Pool access available from 7:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number 2057-T
Also known as
Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town
Frequently asked questions
Does Eastern And Oriental Hotel offer free cancellation for a full refund?
Yes, Eastern And Oriental Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eastern And Oriental Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Eastern And Oriental Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Eastern And Oriental Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Eastern And Oriental Hotel?
Yes, an airport shuttle is available. The charge is MYR 315.41 per vehicle one-way.
What are the check-in and check-out times at Eastern And Oriental Hotel?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Eastern And Oriental Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Eastern And Oriental Hotel also has a fitness center and a garden.
Are there restaurants at or near Eastern And Oriental Hotel?
Yes, there are 4 onsite restaurants.
What's the area around Eastern And Oriental Hotel like?
Eastern And Oriental Hotel is located on the waterfront in Downtown George Town, a short 18-minute walk from KOMTAR and 9 minutes' walk from Georgetown UNESCO Historic Site. Travelers say that the hotel is in a great location.
Eastern And Oriental Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
22 Dec 2024
The hotel location is great and our room had a sea view. However, there was a strong mildew odor in the room. We had to air it out daily.
Celia
Celia, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Great place....hard mattresses!!
Wonderful hotel...only issue was my preference is for a softer mattress...still got a bad back now!!
Jonathan
Jonathan, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Wonderful Stay
We loved our stay at E&O. It’s a beautiful hotel and has many old style charm. The breakfast options were amazing. The location is within walking distances to many restaurants, banks and fun places, Chew Jetty, Armenian Street…
Angela
Angela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Patricia
Patricia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Bernard
Bernard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Nice hotel. Heiritage wing is the old classic hotel. Victory Annexe is newer section and has its own reception but you can walk between the two. Rooms a bit noisy in the morning due to hard floors.
Nicholas
Nicholas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
It’s a beautiful property, very spacious, magnificent view!!
Hiu Fai
Hiu Fai, 2-night business trip
Verified Expedia guest review
2/10 Poor
22 Sep 2024
Bad service.
Angela
Angela, 1-night family trip
Verified Expedia guest review
6/10 Good
22 Sep 2024
Ramsey
Ramsey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Taher
Taher, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Staff were all lovely. Really nice hotel. Buffet breakfast was a highlight! Definitely recommend
Jaime
Jaime, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Excellent staff and management. I am a Marriott gold elite and you have raised the bar. Love it
Kuruvila
Kuruvila, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Stuart
Stuart, 4-night trip
Verified Hotels.com guest review
6/10 Good
16 Sep 2024
no advise given that parking is free and touch and go card needs to be validated every time we go out (knew about this only on second day when we asked on it). Also not advised drinks in minibar were free. only knew on the last day when someone came to ask us if needed any additional. Should check in counter not advise on this when checking in ?
Sent an email a few days before checking in if our room is at the new or old wing and no reply received as a result had to run around looking for our correct wing (seems to be a common problem as that’s the first thing concierge will ask).
jasmindar kaur
jasmindar kaur, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
Great place to just chill and relax...excellent breakfasts.
Ben
Ben, 1-night romance trip
Verified Expedia guest review
8/10 Very good
2 Sep 2024
Lena
Lena, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2024
Absolutely loved this hotel!
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
Ambika
Ambika, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Siu Ling
Siu Ling, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 Aug 2024
This is a beautiful and wonderful hotel but do take note of the noisy karaoke performance in the month of The Hungry Ghost Festival, request for rooms far far away from the main road :)
Maycy
Maycy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
The E&O is a charming and beautiful property which is located right on the sea in Georgetown. It is an old and lovely property. The staff are very warm and welcoming.
But it is in fairly poor condition with the rooms in need of refurbishment. We had rooms right below where the drilling was happening. They did change us out but only after several calls.
The bar and restaurant are top class. The breakfast is excellent. But the menu was the same all the 4 days.
Overall I would highly recommend it but please lower your expectations that the power outlets might not always work or the shower diverter might be broken. Take these things in your stride and you will be fine.
Gautam
Gautam, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Karen
Karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Such a beautiful property.
Will definitely stay again.
ROGER
ROGER, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
The room facing the sea was beautiful. Especially liked the afternoon checkin from staff to get supplies ie water bottles twice daily since the weather is so hot. Staff were friendly and helpful. We especially enjoyed all the dining options available on-site.