Midtown Convention Center Hotel

2.5 star property
Hotel convenient to Madison Square Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Midtown Convention Center Hotel

Lobby
Exterior
Exterior
Exterior
Lobby

Reviews

6.2 out of 10

Good

Popular amenities

  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • 24-hour business center
  • Limo/town car service
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
TV
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
TV
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
TV
Tempur-Pedic bed
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

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About the area

Map
522 W 38th St, New York, NY, 10018

What's nearby

  • Jacob K. Javits Convention Center - 3 min walk - 0.3 km
  • Madison Square Garden - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 15 min walk - 1.3 km
  • Manhattan Cruise Terminal - 18 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Newark Liberty Intl. Airport (EWR) - 31 min drive
  • LaGuardia Airport (LGA) - 39 min drive
  • John F. Kennedy Intl. Airport (JFK) - 60 min drive
  • Stewart Intl. Airport (SWF) - 86 min drive
  • Penn Station - 15 min walk
  • New York W 32nd St. Station - 19 min walk
  • Weehawken Port Imperial Station - 23 min walk
  • 34th Street–Hudson Yards Station - 5 min walk
  • 42 St. - Port Authority Bus Terminal Station - 10 min walk
  • 34 St. - Penn Station - 11 min walk

Restaurants

  • ‪Bluestone Lane - ‬7 min walk
  • ‪Concourse Cafe - ‬4 min walk
  • ‪Finn’s Bagels - ‬2 min walk
  • ‪Greywind - ‬3 min walk
  • ‪Jake's - ‬4 min walk

About this property

Midtown Convention Center Hotel

When you stay at Midtown Convention Center Hotel, you'll be in a great location, within just a 10-minute walk of Jacob K. Javits Convention Center and The High Line Park. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Also, Madison Square Garden and Times Square are within a 15-minute walk. Fellow travelers like the location. The property is just a short walk to public transportation: 34th Street–Hudson Yards Station is 5 minutes and 42 St. - Port Authority Bus Terminal Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Russian, Spanish

At a glance

Hotel size

  • 83 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 3 AM
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Wildlife viewing nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 40-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per week

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 15 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Refrigerators are available for an additional charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Convention
Best Western Convention Center
Midtown Convention Center
Best Western Convention Center Hotel New York
Best Western Convention Center New York
Best Western Convention Hotel
Best Western Hotel Convention Center
Convention Hotel
Hotel Best Western Convention Center
Magnuson Convention Center Hotel New York
Magnuson Convention Center Hotel
Magnuson Convention Center New York
Magnuson Convention Center
Midtown Convention Center
Midtown Convention Center Hotel Hotel
Midtown Convention Center Hotel New York
Midtown Convention Center Hotel Hotel New York

Frequently asked questions

Does Midtown Convention Center Hotel offer free cancellation for a full refund?
Yes, Midtown Convention Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Midtown Convention Center Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Midtown Convention Center Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Midtown Convention Center Hotel?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Midtown Convention Center Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (23-min drive) is nearby.
What is there to do at Midtown Convention Center Hotel and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes game viewing. Midtown Convention Center Hotel also has a fitness center.
What's the area around Midtown Convention Center Hotel like?
Midtown Convention Center Hotel is a short 5-minute walk from 34th Street–Hudson Yards Station and 13 minutes' walk from Madison Square Garden. Travelers say this hotel is in a good location.

Midtown Convention Center Hotel Reviews

Reviews

6.2

Good

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Ceased trading and primed for demolition so left stranded in NYC in the dark with luggage and no hotel. A uniquely bad hotel experience.
Paul k, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

I booked this hotel to stay in with my daughter and paid up front. When we turned up, at 2330, it was closed and was being refurbished leaving us stranded in a foreign town!
Nicola, 7-night family trip
Verified Expedia guest review

4/10 Fair

I like the location and access to the subway station and the Javits Center. The room I had was horrible. It looked like someone spilled coffee on the walls and it was never cleaned up. The floors were filthy and the furnishing's were in terrible shape. I understand that the price was on the low end for NYC, so my expectations should have been lower, but it was bad!
George, 3-night trip
Verified Expedia guest review

6/10 Good

This hotel was basically self serve. No coffee in room. Coffee maker dirty. Dirty facecloths removed from room and not replaced. Had to ask for everything.
robert, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Front desk was no help for anything. Didn't know the neighborhood, or how to get around the city. Bathroom had lots of random hair all over. Bed was more like a futon than an actual bed. It seemed more like a hostel than a hotel.
W Greg, 1-night trip with friends
Verified Orbitz guest review

2/10 Poor

I typically stay in three star, hotels or better. Not because I’m a snob because I like the place to be safe and clean. This place was neither. The room did not look anything like described in the picture. When I got into the room clearly it had not been cleaned thoroughly and there was a used bath towel hanging on the back of the bathroom door. Tub was in need of caulking and really replacement. I asked for room service the next morning; I put the sign on the door but no one ever showed up. I had to ask again. They went in eventually and all they did was change the towels not even did they didn’t make the beds. They didn’t clean anything. They never left any coffee or cups to drink water or coffee from, I had to ask the front desk for them for the both days I stayed there. This was the most horrible experience I have ever had anywhere, especially in Manhattan. I would’ve checked out and got another hotel, but I didn’t really have the time to do so and I was only there two nights. I was out of the room a good portion of the day which helped. Worst booking experience by far through Expedia. Very very disappointing.
joseph, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Nicole, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The stay is great - one suggestion is to pls cancel the luggage fee - your hotel is decent - and a decent hotel doesn’t charge fees for helping your clients to check their luggage for a little bit before or after the time they are check in or check out. Otherwise I would have have really enjoyed the stay.
Jiayue, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Location was the only thing I liked, because it was so close to Javits. Room was so tiny, that it was hard to move around. And I was solo. Cannot even imagine if a couple was staying there. I could make myself coffee, turn on tv, AC, reach out in the closet and iron - ALL while on a bed lol TV channels were weird. Bathroom in the lobby was out of service. There was no breakfast (when I was booking, it stated $15 fee for breakfast option) They charged $5 twice to hold my bag behind front desk (day I arrived and the day I was leaving) None of other hotels ever charged for that.
Nataliya, 1-night trip
Verified Expedia guest review

4/10 Fair

Amy, 1-night trip
Verified Expedia guest review

6/10 Good

Hotel is permanently closing
Ossie, 6-night trip
Verified Expedia guest review

4/10 Fair

Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

carlos, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Shabby room, broken single chair, no hot water Sunday morning.
Alexander, 1-night family trip
Verified Expedia guest review

6/10 Good

The toilet didn't flush well in the room I was in so I had to flush twice and at one point the water system was shut off one morning without notice so the faucet and toilet wasn't working at all and had to use the restroom in the lobby. It was working after a couple of hours though so that was good. The staff was nice and the room was clean. I would stay here again if I get a room where the toilet worked.
Andrew, 3-night trip
Verified Expedia guest review

4/10 Fair

No power from outlets
The outlets seem as if they are in a timer or something. I checked in all the outlets worked but when I got back to the room to charge my phone & watch t.v. nothing worked!!!!!!! I went to front desk, because there was no cord in the phone to use it, I was told the technician was gone & there was nothing they could do. This is truly a 'you get what you pay for hotel.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The location was good & most famous NY landmarks were within walking distance.
Vittorio, 20-night trip
Verified Expedia guest review

10/10 Exceptional

It’s fine but desk lamp is not working
Andrew, 1-night business trip
Verified Expedia guest review

4/10 Fair

Wouldn’t stay again.
Disappointed with the state of the room. Felt very dirty and location didn’t feel safe. Very expensive.
Sophie, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Relative to snotty negative reviews from others my expectations were low. However, I was very pleasantly surprised & would stay again.
Ira, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Claudia, 1-night trip
Verified Expedia guest review

8/10 Very good

Susanne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Parfait pourble prix
Brigitte, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

KADY, 1-night trip
Verified Expedia guest review