2/10 Poor
31 Dec 2024
Never again
The receptionist tried her best but I was still completely in satisfied. I booked the stay in an effort to secure a handicap accessible room and called to confirm multiple times only to check in to a room that was not handicap accessible and smelled of pets. I was left to either sleep in my car or keep the room because there was no manager on duty to offer a viable solution. Additionally, the showers are unsafe which resulted in a slip and fall. I will not book again especially since there was no compensation for this uncomfortable stay. The exit doors were constantly propped, which made me believe that anyone could access the property, which is unsafe.
Verified traveller
2-night family trip
Verified Hotels.com guest review