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Hotel Windsor Suites

3.0 star property
Hotel with spa, near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Windsor Suites

Quadruple Room | View from room
Double or Twin Room | Terrace/patio
Lobby
Double or Twin Room | Terrace/patio
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Quadruple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Daily housekeeping
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms) | Premium bedding, in-room safe, blackout drapes, free WiFi

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
2 bathrooms
Deep soaking bathtub
  • 807 sq ft
  • City view
  • Sleeps 7
  • 7 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Double or Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Daily housekeeping
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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View from property

Novapark

Parking available
Free WiFi
Air conditioning
Bar
8.6 out of 10, Excellent, (521)
The price is $59
includes taxes & fees
$59 per night
Dec 20 - Dec 21
Novapark
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About the neighborhood

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154

What's nearby

  • Lastarria District - 3 min walk - 0.3 km
  • Santa Lucia Hill - 6 min walk - 0.5 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • Medical Center Hospital Worker - 16 min walk - 1.4 km
  • Palacio de la Moneda - 17 min walk - 1.5 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Hospitales Station - 4 min drive
  • Parque Almagro Station - 24 min walk
  • Matta Station - 30 min walk
  • Catholic University Station - 4 min walk
  • Santa Lucia Station - 6 min walk
  • Bellas Artes Station - 6 min walk
  • Area shuttle

Restaurants

  • ‪Cantabrico - ‬3 min walk
  • ‪Peztoro - ‬3 min walk
  • ‪Casa Lastarria - ‬3 min walk
  • ‪Galeria Lastarria - ‬4 min walk
  • ‪Le Bistrot Viet - ‬2 min walk

About this property

Hotel Windsor Suites

Hotel Windsor Suites puts you within a 10-minute drive of Plaza de Armas and Costanera Center. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Public transportation is just a short walk: Catholic University Station is 4 minutes and Santa Lucia Station is 6 minutes.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 27 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Children & extra beds

  • Rollaway beds are available for USD 10000 per night

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

Does Hotel Windsor Suites offer free cancellation for a full refund?
Yes, Hotel Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Windsor Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Windsor Suites?
Sorry, there's no onsite parking at Hotel Windsor Suites.
What are the check-in and check-out times at Hotel Windsor Suites?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Windsor Suites and nearby?
Hotel Windsor Suites has a spa and a garden.
Are there restaurants at or near Hotel Windsor Suites?
Yes, there's an onsite restaurant that offers local cuisine.
Does Hotel Windsor Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Windsor Suites like?
Hotel Windsor Suites is in Downtown Santiago, a short 4-minute walk from Catholic University Station and 11 minutes' walk from Plaza de Armas.

Reviews

7.2

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quarantine restricted freedom of movement
MARTHA CECILIA RESTREPO, 10-night trip
Verified Expedia guest review

4/10 Fair

Terrible check-in
My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Jacobus, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
2-night business trip
Verified Expedia guest review

10/10 Exceptional

It was nice place
Amr, 1-night trip
Verified Hotels.com guest review

6/10 Good

While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
IGC, 3-night trip
Verified Orbitz guest review

4/10 Fair

The hotel location is convenient but hotel seems run down and lack of maintenance. While the manager and staff are helpful but couldn’t do much.
2-night trip
Verified Expedia guest review

6/10 Good

too old and the smell not so good the need more care of this building
5-night family trip
Verified Expedia guest review

8/10 Very Good

Windsor Suites
The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center
John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good location-Terrible service
Check-in was a nightmare. They said we did not have a reservation even though it was paid in full. After a few minutes, they "found" my receipt under the desk but insisted that Hotels.com had booked when there were no rooms available. When they discovered that what we had paid was not enough to pawn us off to another hotel, they suddenly had a room available. The room was old, the air conditioner knobs were broken so in 30+C temperatures, we had no AC. When I asked about getting it looked at, I was told the AC is what it is and he went back to his phone. The hotel is getting run down but the cleaning staff does an amazing job of making it look good.
Teresa, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

We had quite a pleasant surprise when we checked in to the Windsor Hotel. We had a 8th floor room with a huge balcony that overlooked the San Lucia Park and a great view of the surrounding area. The rooms were soundproof so no traffic noise. The bed was comfortable and the air conditioning worked well. The bathroom was spacious with a tub which unfortunately did not have a faucet that would fill the tub, only a shower that did not work very well. But the rest of the bathroom was fine with a new toilet and sink and counter. Also breakfast was included and it was quite a nice one with lots of fruit, cereal, meat and cheese and juice options. The location of the hotel was close to lots of restaurants and parks. Would stay here again for sure.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

Santiago visit
This hotel was central to be able to get around Santiago station not far away and we were able to walk to most of the places of interest adequate for the price and breakfast was ok to start the day with
Cloreen E, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good budget option
A good location for a brief stop in Santiago. Reasonably budget hotel, but great location. The room was fine, comfortable and safe.
John, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is very tired and old. But the location and price are amazing! Wifi was great!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Worth your money !!
very central and close to downtown points of interest. Great breakfast!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very satisfactory.
Jose, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Old run down place
TVs didn't work, there was no minibar, the rooms were smelly, air conditioning was loud and only in one room, breakfast was cheap
stefan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The problem was that' they staff Serving breakfast too late for a tourist eight o clock in the morning. I left before AND had No breakfast too BAD
Adriana, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Quiet and close to everything
Small hotel on quiet street near many places of interest. Our biggest obstacle was the hotel clerk knew NO English, so we could not ask questions such as, "Where are some restaurants?" This would have been extremely helpful for us as we seemed to walk aimlessly until we stumbled upon a great area, which turned out to be close to the hotel via another path. The hotel let us leave out luggage there all day after checkout since our flight was in the evening.
Verified Hotels.com guest review

4/10 Fair

Great location but wouldn't stay there again
The location and included breakfast was good but the room was not very clean. The bedding was old and the floors had not been swept. The shower didn't have enough water pressure to even produce a stream of water not to mention it was just cold water. The window wouldn't lock either. Overall, it was not a pleasant experience.
Verified Expedia guest review

8/10 Very Good

excellent location at downtown, can walk anywhere
Spacial apartment, OK breakfast, pleasant staff and comfortable beds made an evening return to the hotel after a full day of sightseeing in Santiago great. Place was quiet and clean.
Verified Expedia guest review

6/10 Good

Modest hotel with friendly folks
The hotel is not easy to access. It does have internet for free which is nice. The rooms a bit crummy with broken toilet. The breakfast very meager and poor, so we bought our own fruit and donuts. But desk staff was helpful and there were many tv channels to choose from.
Verified Hotels.com guest review

8/10 Very Good

Furnishings are a little dated but you can't beat the price in this part of town! Very well located to all Santiago sights, 5 min walk to metro. Lots of trendy restaurants in the area. Friendly staff and free breakfast!
Verified Hotels.com guest review