Caption BY Hyatt Beale Street Memphis

3.5 star property
Hotel with restaurant, near Beale Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Caption BY Hyatt Beale Street Memphis

Rooftop bar
Lobby
Rooftop bar
Lobby
Suite, Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Water dispenser
  • Picnic area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The price is CA $154
CA $185 total
includes taxes & fees
Jan 20 - 21 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 2 Double Beds, Corner

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
245 S. FRONT STREET, Memphis, TN, 38103

What's nearby

  • Beale Street - 1 min walk
  • Orpheum Theatre - 3 min walk
  • Peabody Ducks - 8 min walk
  • National Civil Rights Museum - 9 min walk
  • FedEx Forum - 10 min walk

Getting around

  • Memphis International Airport (MEM) - 19 min drive
  • Memphis Central Station - 13 min walk

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Flying Saucer - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Tamp & Tap - ‬6 min walk
  • ‪Silly Goose - ‬4 min walk

About this property

Caption BY Hyatt Beale Street Memphis

Caption BY Hyatt Beale Street Memphis puts you in a great location, within just a 10-minute walk of Beale Street and FedEx Forum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Cimas Restaurant, which serves American cuisine and is open for breakfast and lunch. Other features include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 136 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are recommended to download the property's World of Hyatt mobile app before check-in
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 36.22 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

What to do

  • Pool table

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Dining

Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25 for adults, and USD 10 to 25 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per week
  • Pets are allowed for an extra charge of USD 100 per accommodation, per week

Parking

  • Covered valet parking costs USD 36.22 per night with in/out privileges

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Frequently asked questions

Does Caption BY Hyatt Beale Street Memphis offer free cancellation for a full refund?
Yes, Caption BY Hyatt Beale Street Memphis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Caption BY Hyatt Beale Street Memphis?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per week, and there's also a deposit of USD 100 per week. Service animals are exempt from fees.
Is parking offered on site at Caption BY Hyatt Beale Street Memphis?
Yes. Valet parking costs USD 36.22 per night.
What are the check-in and check-out times at Caption BY Hyatt Beale Street Memphis?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Caption BY Hyatt Beale Street Memphis?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at Caption BY Hyatt Beale Street Memphis and nearby?
Caption BY Hyatt Beale Street Memphis has a 24-hour fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Caption BY Hyatt Beale Street Memphis?
Yes, Cimas Restaurant offers American cuisine.
What's the area around Caption BY Hyatt Beale Street Memphis like?
Caption BY Hyatt Beale Street Memphis is a short 1-minute walk from Beale Street and 10 minutes' walk from FedEx Forum. Travelers give top marks for the hotel's prime location.

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Folly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Allie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

During checkout the staff wasn’t very friendly. Rooms are really uncomfortable and beds are not very clean.
Marian, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Another great stay.
Another great stay. Thanks again to all of you for being awesome!
Thaddeus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
2-night trip
Verified Hotels.com guest review

8/10 Very good

You need to go through the other hotel (Hyatt Centric) right next to this hotel to check in. There's no parking space, so you need to park at the garage across the street. I paid additional charge for breakfast, and it was not a buffet style as one might expect, but you order one from the menu. Rooms are very industrial, not my cup of tea. However, the bed, duvet, and pillows were exceptionally comfortable for me.
Stetson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joyce, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Our stay was great… until we got our car back. As soon as we got in our car, we smelled weed. Not acceptable! Glad we had some room spray.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and location. Short walk to Gus’s
James, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Coffee
Seriously, even Motel 6 have coffee makers in room
Jan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Solid overall stay/experience
While there were many hits and a few misses, Caption still provides a good overall experience in a top-notch location. The service is amazing, and the accommodations/amenities are so-so. That said, thanks again to all of you for a solid overall experience!
Natasha, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The room does not have a view of the river. The parking and valet is slow and shuts down at 11pm but they don't tell you that you have to go to the other hotel that they are connected too. The luggage racks are located at the other hotel. There is no one at the front desk or valet at night. Uber delivery drivers and other guests could not get in touch with anyone. They don't give you the WiFi password, tell you the bar hours or offer breakfast. It's 33.00 to valet park per day and 75.00 per day for incidentals. Also there is a resort fee. The rate quoted on hotel.com is not what you pay when you arrive. I'm still waiting on my refund for my incidentals and it's been almost a month. I called the hotel and they said check with the bank or the app I booked with but it's on Caption because they charged more than what was listed when the room was booked. I found out that the connecting hotel provides better service. The pictures lie. There is not river view. There is only one restaurant in walking distance. It's close to Beale Street but on the end with nothing to do. It's closer to the Pyramid. Your view is of industrial rooftops. The rooms were clean and you have to scan your card on the elevator to get to you room( nobody tells you this). There isn't a microwave in the room. It's not worth the price because of all the hidden costs that are not included when you book.
Jennifer, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Issue after issue after issue after issue...
The room was cold when we got there; thermostat broken. Waited 45 minutes for help to come, then had to call back to check status of repair and had to wait 30 more minutes for repairman to get there. He came, fixed it, left. Never got warmer. Had to call back two more times to get it fixed. Then tried to lower the privacy blind and it was completely off the roller. Had to get the repairman to come back a third time. Then noticed there was no coffee pot in the room. Walked downstairs for a cup of coffee only to be told that they don't have complimentary coffee at all but I could buy some at their coffee bar. Lastly, texted to get my car out of valet parking, got an automatic response that the car would be ready in 15 minutes. After 25 minutes, I checked with the front desk and was told that they didn't know we were ready for the car. Waited 10 more minutes for the car. Completely understaffed and/or undertrained. And the coffee situation was the icing on the cake.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Great stay right in walking distance to Beale Street
Nicholas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The gym is a real treat!
Salaam, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Travis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

We had a nice stay at the Caption by Hyatt. The staff was very helpful and friendly. The hotel appeared to be a remodeled factory building. We parked our car across the street for $15.
Per, 1-night trip
Verified Hotels.com guest review