We have stayed in many hotels over the years, regular and luxury, but Residence Agnes surpasses them all. The charm of this little tucked away gem is the first thing you notice…from cobblestone floors, to stone walls, lovely European winding stairs, (there is an elevator) cove ceiling, and the soaring mid ceiling in the lobby. However, the staff all go way above and beyond to cater to your every need. They all know your first name and talk to you as friends rather than cold employees. We checked in very late and Stefan even made us sandwiches as we hadn’t eaten. Natalie, Denise, Victoria and the other two young men whose names escape me , were so kind, friendly, helpful, and attentive that we were constantly amazed. I could go on and on but I will say the quietness of the hotel is superior and the non-governed air conditioning is sublime…