20 Great Cumberland Place, London, England, W1H 7DL
What's nearby
Marble Arch - 2 min walk
Hyde Park - 5 min walk
Oxford Street - 12 min walk
Piccadilly Circus - 6 min drive
Buckingham Palace - 6 min drive
Getting around
Heathrow Airport (LHR) - 48 min drive
London City Airport (LCY) - 55 min drive
Luton Airport (LTN) - 67 min drive
Gatwick Airport (LGW) - 94 min drive
Marylebone Station - 13 min walk
London Paddington Station - 17 min walk
London (QQP-Paddington Train Station) - 19 min walk
Marble Arch Underground Station - 3 min walk
Bond Street Underground Station - 10 min walk
Bond Street (Elizabeth Line) Station - 10 min walk
Restaurants
Pret a Manger - 2 min walk
Blank Street Coffee - 2 min walk
The Sportsman Casino - 2 min walk
Gail's Artisan Bakery - 2 min walk
Feya - 2 min walk
About this property
Thistle London Park Lane
Thistle London Park Lane offers a fantastic location, putting you just a 5-minute walk from Marble Arch and Hyde Park. Also, Oxford Street and Bond Street are within a 15-minute walk. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Marble Arch Underground Station is 3 minutes and Bond Street Underground Station is 10 minutes.
Languages
English
At a glance
Hotel size
119 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 279 feet away.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 1.1 mi (GBP 45 per day); reservations required
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
24-hour fitness center
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 68
4 stairs to reach property
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from January 6 2025 to March 7 2025 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Parking is available nearby and costs GBP 45 per day (5906 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Thistle Park Lane
Thistle London Park Lane Hotel
Thistle London Park Lane London
Thistle London Park Lane Hotel London
Frequently asked questions
Does Thistle London Park Lane offer free cancellation for a full refund?
Yes, Thistle London Park Lane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Thistle London Park Lane?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Thistle London Park Lane?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Thistle London Park Lane and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Thistle London Park Lane like?
Thistle London Park Lane is in London City Centre, a short 3-minute walk from Marble Arch Underground Station and 2 minutes' walk from Marble Arch. Travelers say that the hotel is in a great location.
Thistle London Park Lane Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Dec 2024
Reception area
The reception area, waiting room and lift not great but room was fresh and modern. Breakfast next door at The Cumberland was great. Staff were helpful and friendly.
Yvonne
Yvonne, 2-night trip
Verified Hotels.com guest review
2/10 Poor
19 Dec 2024
We got loved to another hotel as the rooms were leaking.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Nice place
Form and functional. Lovely service at reception to porters. Breakfast amazing and beds comfy. Shower was very high up but room was clean and big.
AS
AS, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Good location but very dated hotel
Good location but when we went to check in for 3pm the rooms were not ready and we did not get to our room until 3 45pm. Rooms were very small. Heating not working and extractor fan not working in bathroom making bathroom very slippy due to condensation. Staff were very helpful though when we told them of issues with room. Very friendly. Hotel was in good location, clean but dated.
Verified traveller
3-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Oct 2024
Try somewhere else!
This was an incredibly poor stay. The stories we can tell are horrendous. We could not wait to leave this hotel and the nonesense they put us through. Horrible rooms, A/C didn't work, bathrooms were plugged, sink was broken and some of the worse customer service experienced. Believe the reviews, it is not a great place to stay except for the location.
Christeena
Christeena, 5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Dan
Dan, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2024
Muhammad
Muhammad, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
Oluseun
Oluseun, 2-night business trip
Verified Hotels.com guest review
6/10 Good
27 Sep 2024
The hotels bed and pillows need upgrades, to hot in the room, hvac not working properly, very noisy
tom
tom, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 Sep 2024
Cindy
Cindy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Not too happy being on a floor without elevator!!
Matthew
Matthew, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Awad
Awad, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Sep 2024
Our room was unavailable due to maintenance. We were moved to The Cumberland Hotel next door. No issues - everything was handled smoothly
Andy
Andy, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Sep 2024
Barbara
Barbara, 9-night trip
Verified Expedia guest review
2/10 Poor
22 Aug 2024
This is a Dormitory, not a hotel, disgusting
For a hotel in Central London the service from the time at check in, no assistance at all, not even help with luggage. Staff at front desk were more interested with themselves & having their own personal chats. The first night room was to be 40% discounted, please confirm this. The 40% discount was authorized by Amal at reception. The next day we were moved to a better roomier room. The soaps & shampoo bottles were half used & only one bath towel in the family room. The Hotel is run like a third grade dormitory & certainly will not recommend, we left a day earlier. Hotel.com should not list this hotel
Kamlesh
Kamlesh, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
convenient
Samina
Samina, 7-night trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Great location. Room was hot with no way to turn temp down.
Suzi
Suzi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Great
Thistle hotel was great, good location and cozy rooms
Kiara
Kiara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
Great area
Good cozy place! Friendly staff, great area for walking to popular attractions
Would stay again!
Kiara
Kiara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2024
Great stay, very friendly staff, very clean.
John
John, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
ailsa
ailsa, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 Jul 2024
We did not stay at the Thistle.. our room was not available upon arrival…so we were sent to the Cumberland Hotel next door….
I can rate the Cumberland as very good
All fine!!