The hotel is great for the price, it is surrounded by delicious restaurants, coffee shops, and entertainments, the best location in Shenzhen. The hotel staff is very helpful. The only problem is that the hotel does not enforce their nonsmoking policy, even when the front desk was notified, no action was taken from the management, the smokers continued to smoke at nonsmoking floors, it's pretty gross to say the least! We certainly understand that some unculturaled Chinese customers are careless regarding other people's health, the management shouldn't!