Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
What's nearby
Playa Brujas - 2 min walk - 0.2 km
El Cid Country Club Golf Course - 4 min drive - 2.6 km
Mazatlan International Center - 6 min drive - 5.2 km
Mazatlán Aquarium - 8 min drive - 5.9 km
Cerritos Beach - 9 min drive - 5.0 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 33 min drive
Restaurants
Angelo's - 5 min walk
La Catrina Restaurant y Cantina - 2 min walk
Los Panchos-pueblo Bonito - 4 min walk
Restaurante Cilantros - 7 min walk
Diego's Beach House - 2 min walk
About this property
Pacific Palace Beach Tower Hotel
Pacific Palace Beach Tower Hotel is a great choice for your beach stay in Mazatlán. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.
All-inclusive
All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Water activities
Kayaking
Languages
English, Spanish
At a glance
Hotel size
147 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
On the beach
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2016
Terrace
Television in common areas
Fitness center
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Oven
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children
Children & extra beds
Cribs/infant beds are available for MXN 150.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán
Frequently asked questions
Does Pacific Palace Beach Tower Hotel offer free cancellation for a full refund?
Yes, Pacific Palace Beach Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Palace Beach Tower Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Pacific Palace Beach Tower Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pacific Palace Beach Tower Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Pacific Palace Beach Tower Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Pacific Palace Beach Tower Hotel?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.
What is there to do at Pacific Palace Beach Tower Hotel and nearby?
Pacific Palace Beach Tower Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Pacific Palace Beach Tower Hotel?
Yes, there's an onsite restaurant.
What's the area around Pacific Palace Beach Tower Hotel like?
Pacific Palace Beach Tower Hotel is in Zona Dorada, a short 2-minute walk from Playa Brujas.
Pacific Palace Beach Tower Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Food
Restaurant
Service staff
Beach
Reviews
10/10 Exceptional
1 Jul 2024
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Rosy
Rosy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
Ok
Jose Luis Rodriguez
Jose Luis Rodriguez, 1-night family trip
Verified Expedia guest review
4/10 Fair
19 Jun 2024
Not a great experience
This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Douglas
Douglas, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
5 May 2024
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret
Margret, 3-night trip
Verified Expedia guest review
4/10 Fair
5 May 2024
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Margret
Margret, 6-night trip
Verified Expedia guest review
2/10 Poor
18 Feb 2024
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Kevin
Verified Expedia guest review
2/10 Poor
6 Nov 2023
sandra
sandra, 1-night trip
Verified Expedia guest review
2/10 Poor
31 Oct 2023
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Claudia
Claudia, 3-night romance trip
Verified Expedia guest review
6/10 Good
23 Aug 2023
Area is good
OMAR K
OMAR K, 4-night trip
Verified Expedia guest review
4/10 Fair
16 Jul 2023
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Maribel
Maribel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Apr 2023
The room had a very nice city view
Melanie Diane Marie
Melanie Diane Marie, 2-night romance trip
Verified Expedia guest review
4/10 Fair
7 Jan 2023
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.
Chloe
Verified Expedia guest review
10/10 Exceptional
21 Dec 2022
Hector
Verified Expedia guest review
10/10 Exceptional
10 Dec 2022
Eder
Eder, 3-night trip
Verified Expedia guest review
6/10 Good
25 Aug 2022
Rosa
Rosa, 5-night trip
Verified Expedia guest review
8/10 Very good
4 Aug 2022
Jose
Jose, 3-night trip
Verified Expedia guest review
2/10 Poor
24 Jul 2022
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Daisy
Daisy, 2-night family trip
Verified Orbitz guest review
6/10 Good
23 Jun 2022
room was clean, hot water
Celica
Celica, 5-night family trip
Verified Orbitz guest review
4/10 Fair
8 Apr 2022
It's ok, close to restaurants and others attractions, but in front of the hotel is a nightclub.. Noisy !! And the pools were dirty …
Marisa
Marisa, 2-night family trip
Verified Expedia guest review
8/10 Very good
28 Mar 2022
Great stay. Clean. Staff friendly. Good food and entertainment. Pool was very full of people but it was a holiday weekend we realized later.
Christine
Christine, 3-night romance trip
Verified Expedia guest review
8/10 Very good
14 Feb 2022
Staff very friendly and quick respond to any concerns or requests. Room was very spacious
Kristy
Kristy, 7-night trip with friends
Verified Expedia guest review
2/10 Poor
12 Jan 2022
This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon
JEAN-MARIE
JEAN-MARIE, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2021
Great service and Ac in the rooms were perfect with the heat