West Tennessee Healthcare Sportsplex - 7 min drive
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 11 min drive
Memphis International Airport (MEM) - 88 min drive
Restaurants
Sonic Drive-In - 11 min walk
Olive Garden - 10 min walk
McDonald's - 2 min drive
Texas Roadhouse - 5 min walk
Buffalo Wild Wings - 4 min walk
About this property
Hilton Garden Inn Jackson
When visiting Jackson, Hilton Garden Inn Jackson is a great choice to consider. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
98 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Self-serve breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Working away
24-hour business center
Meeting room
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2017
Safe-deposit box at front desk
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
40-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Self-serve breakfast is offered for an extra charge of approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 5.95 for children
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 26 to September 06
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson
Frequently asked questions
Does Hilton Garden Inn Jackson offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jackson?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hilton Garden Inn Jackson?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per day, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jackson?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Jackson?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jackson and nearby?
Hilton Garden Inn Jackson has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Jackson?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn Jackson like?
Hilton Garden Inn Jackson is located a short 16-minute walk from Union University.
Hilton Garden Inn Jackson Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Jan 2025
People make a difference !
Lady at front desk Lucinda(prob) wrong spelling. Was awesome 👌
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Jan 2025
Pradia
Pradia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Daryl
Daryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Great location, friendly staff
bart
bart, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Derrica
Derrica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
iyad
iyad, 2-night trip
Verified Hotels.com guest review
4/10 Fair
29 Oct 2024
Disappointed
One elevator was out. The other elevator had an electrical problem so no light in it, pitch dark, then no hot water for about 12 hours.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
1 night stat
Great location. Clean comfortable room. Would stay again.
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
The stay was great. Very clean room and in a great spot
Laquetta
Laquetta, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Wonderful Stay!!!
Peaceful the staff is so nice and acomidating it’s always a GREAT!! Stay when I visit Jackson
Charlene
Charlene, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Good stay!
James
James, 1-night family trip
Verified Expedia guest review
2/10 Poor
15 Sep 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Tasjah
Tasjah, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
More expensive than other hotels, but the beds were heavenly, 2 free waters. But breakfast and food and drink prices are astronomical. Uber somewhere. Staff and service was great.
Tresa
Tresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2024
Shane
Shane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2024
I like the customer service.
Consuelo
Consuelo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
Awesome Hotel
Very quiet and friendly.
Janine
Janine, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
Sheila
Sheila, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Aug 2024
Liked the area and convenient to places to eat and entertainment as well
Shawn
Shawn, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Bradley
Bradley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Great place to overnight while traveling Interstate 40
Steven E.
Steven E., 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
A solid place to stay
The location was ideal for what we needed and very accessible. It was clean, well stocked, and the staff we interacted with were very friendly. We ate at the restaurant and the food was delicious. The pool looked refreshing.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2024
Great room!!
The room was extremely clean and tidy. Everything was in its place. I travel \with a mobility scooter and I had plenty of room to maneuver .