Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
What's nearby
Colon Park - 4 min walk - 0.4 km
Cucuta Museum of Culture - 5 min walk - 0.5 km
Ventura Plaza Commercial Center - 7 min walk - 0.6 km
Gobernación Norte de Santander - 8 min walk - 0.7 km
General Santander Stadium - 10 min walk - 0.9 km
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 15 min drive
Restaurants
Restaurante La Mazorca - 2 min walk
Cevicheria El Mar - 5 min walk
Red - 7 min walk
Restaurante Embajada Antioqueña - 3 min walk
Federación Nacional De Cafeteros Norte De Santander - 4 min walk
About this property
Hotel Exelsior
When visiting San José de Cúcuta, Hotel Exelsior is a great choice to consider. Guests looking for a bite to eat can check out Ramsis, which serves international cuisine and is open for breakfast and lunch.
Languages
Spanish
At a glance
Hotel size
25 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets stay free (1 total, up to 33 lbs per pet)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9 AM
Restaurant
Room service (limited hours)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
30-inch LCD TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Special features
Dining
Ramsis - This restaurant specializes in international cuisine and serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
There is no hot water on site.
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta
Frequently asked questions
Does Hotel Exelsior offer free cancellation for a full refund?
Yes, Hotel Exelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Exelsior?
Yes, pets stay free, with a limit of 1 total and maximum weight of 33 lbs per pet.
Is parking offered on site at Hotel Exelsior?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Exelsior?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Exelsior?
Yes, Ramsis offers international cuisine.
What's the area around Hotel Exelsior like?
Hotel Exelsior is in the heart of San José de Cúcuta, a short 7-minute walk from Ventura Plaza Commercial Center and 8 minutes' walk from Gobernación Norte de Santander.
Hotel Exelsior Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
17 Jan 2024
Melissa
Melissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Dec 2023
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2023
Jose
Jose, 1-night trip
Verified Expedia guest review
8/10 Very good
5 Nov 2023
Williams David
Williams David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2022
Las habitaciones comodas y limpias y un desayuno exelente
Nestor
Nestor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2022
Sergio
Sergio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2022
Jose Alejandro
Verified Expedia guest review
10/10 Exceptional
22 Aug 2022
Buen servicio
Cesar Ramón
Cesar Ramón, 1-night business trip
Verified Expedia guest review
6/10 Good
16 Jan 2021
I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Alessandro
Alessandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2020
Very good Hotel, service and location but the best was the breakfast:)
Alessandra
Alessandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
16 Oct 2018
Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Feb 2018
Shawn
Verified Hotels.com guest review
4/10 Fair
2 Dec 2017
Not recomended They made pay in cash
Terrible bed. Bad staff NOT at all friendly. They made mi to pay in cash when I did the reservation with credit card
Guillermo
Guillermo, 1-night trip
Verified Orbitz guest review
6/10 Good
22 Mar 2017
Friendly Service and Good Wifi
Pros
+ Friendly Service
+ Good Breakfeast
+ Refrigerator
+ Good Wifi
Cons
+ No Desk
Verified traveller
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
JOSE
JOSE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Humberto
Humberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Humberto
Humberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
VICTOR
VICTOR, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Recomendado para viajes cortos
Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2024
Tanmy gabriela
Tanmy gabriela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
adanna mercedes
adanna mercedes, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2024
Recomendable
Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio