Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Luxury beachfront property with spa, near Sirenis Aquagames Water Park

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Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Down comforters, free minibar, in-room safe, free cribs/infant beds
Private beach
Down comforters, free minibar, in-room safe, free cribs/infant beds
Down comforters, free minibar, in-room safe, free cribs/infant beds
Nestled in Uvero Alto, Finest Punta Cana by The Excellence Collection - All Inclusive is a tropical oasis where you can unwind with a swim-up bar and 11 on-site restaurants serving international cuisine. Enjoy aromatherapy and massages at the spa or take Pilates classes at the gym. With free in-room WiFi, an outdoor pool, and family-friendly amenities like a kids' club, this property has something for everyone.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 17 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower
  • Television

Room options

Available filters for rooms
Showing 34 of 34 rooms

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Jetted bathtub
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Swim-Up Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Jetted bathtub
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Jetted bathtub
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 4
  • 1 King Bed

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Jetted bathtub
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
2 bedrooms
Jetted bathtub
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk - 1.1 km
  • Macao Beach - 19 min drive - 10.9 km
  • Cana Bay Golf Club - 26 min drive - 19.9 km
  • Iberostar Golf Course - 27 min drive - 22.3 km
  • Arena Gorda Beach - 28 min drive - 20.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive is a great choice for your beach stay in Punta Cana. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. The Market Kitchen, one of 11 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 17 bars/lounges, a free kid's club, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 455 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Accessible airport shuttle

Room amenities

Be entertained

  • 65-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Market Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lizo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Brass Steakhouse - This steakhouse serves dinner only. Open daily.
Melting Point - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duke's Lobster & Seafood - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 238 per vehicle (roundtrip, maximum occupancy 2)

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Punta Cana by The Excellence Collection - All Inclusive offer free cancellation for a full refund?

Yes, Finest Punta Cana by The Excellence Collection - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Finest Punta Cana by The Excellence Collection - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, there's free valet parking.

Is airport shuttle service offered by Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 238 per vehicle roundtrip.

What are the check-in and check-out times at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, this property doesn't have a casino, but Casino Avalon Princess (26-min drive) is nearby.

What is there to do at Finest Punta Cana by The Excellence Collection - All Inclusive and nearby?

Onsite recreation at Finest Punta Cana by The Excellence Collection - All Inclusive includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Finest Punta Cana by The Excellence Collection - All Inclusive also has 17 bars and a private beach, as well as a fitness center and a garden.

Are there restaurants at or near Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, there are 11 onsite restaurants, featuring international cuisine.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Finest Punta Cana by The Excellence Collection - All Inclusive like?

Finest Punta Cana by The Excellence Collection - All Inclusive is in Uvero Alto, a short 13-minute walk from Sirenis Aquagames Water Park. Travelers say that the property is in a great location.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Family friendly
Children
Drinks
Adults
Amenities

What guests liked

  • The pools were well-maintained, numerous, and offered various options, including swim-up bars and private pools for Excellence club guests. (84 reviews)
  • The beach was clean, quiet, and not overcrowded with soft sand and great for activities. (88 reviews)
  • The dining experience was excellent with many options, good food, and attentive staff. (51 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Quaesean, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Good but definitely not 5 star hotel

This is my third time, and it was disappointing overall compared to the first twice. My family really liked this resort, which changed our negative prejudice on all-inclusive stays. We were just there for 4 days for a short Easter break. I booked two rooms - pool/garden view, but was degraded to a construction view. Then, when we checked in, there was no soaps in the bathroom. I called house keeping to get one. We went out to the pool around 2pm and saw every trash can full of disposable water bottles, which was not collected until we left to get ready for dinner around 5:30. Also for family entertainment/lesson, the tennis guys were great last times but this time were on a break, not a single one working, Fri-Sun, in the middle of Easter break, a major holidays in the US (most of their clients) and many states’ school spring break. As for restaurants, the concierge advised no need for reservation as most of them are all walk-in based, we waited over an hour both Friday and Saturday evenings. Thursday was not bad right at 6pm, but not at Brass. I got car service booking email notification days before my arrival previously, which was undone this time so I digged my old emails to find the car service the hotel used to book my ride. I wonder if the general manger or the managing team is the same as before. I remember everything was amazing and I recommended to so many friends and family. It’s still a good value all-inclusive hotel but should not be 5-stars.
Jini, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 9-night family trip
Verified Hotels.com guest review

4/10 Fair

9-night family trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Tiffany, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Ruth, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time, even for being a family resort they had an adults only section which was great and made for a nice experience away from the family side. The staff is amazing and always helpful. The food is also great at all the restaurants and buffet. 100/10 would go back.
Hemin Nikunj, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Magdalena, 4-night trip
Verified Expedia guest review

6/10 Good

Abdullah Zaki A, 3-night trip
Verified Expedia guest review

8/10 Very good

Beautiful facility, great room, excellence club perks are worth the added cost. Only challenge was responsiveness of basic services: housekeeping, room service. Otherwise; lovely and looking forward to returning!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Amy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

longishu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Robert Kristopher, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Brittany, 3-night trip
Verified Expedia guest review

4/10 Fair

The hotel itself was ok. Customer service was probably the worst we have ever received and we travel 4-6 times a year. Upon arrival , we were told we had to pay additional 1700.00$ for our stay per the hotel’s policy ) they treat kids 12 and up as adults ). When we told them we booked the hotel through Expedia and we put in the kids ages and paid the price like we always have. The staff assured us our card wouldn’t be charged until we speak to someone at Expedia and if Expedia says per their policy that’s fine, they would be ok. Well, the second we left the counter , they charged us 1700.00 ( 30 percent of the entire cost ). They kept us an hour at the counter going back and forth after a long flight just to charge us anyway. Not to mention they never offered any of the VIP perks. The day before the departure my husband went to talk to them about an extended check out time ( till 2 pm). He had to sign a document confirming the request and he got a new key that would work past the regular check out time. The day of the departure i went to the room after noon to start packing while everyone was still at the beach. The key didn’t work. I walked all the way to the lobby. The staff told me they had no notice of the request and no one has spoken to anyone. I had to call My husband to come over. He came and it turned out the woman who spoke to him the day before was there the whole time , yet she acted like she didn’t remember anything. It was only when my husband , agitated, to
eliza, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Walter, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Like: adult only pool/beach area. Superbowl party was awesome! Room 1234 Dislike: food was disappointing. Staff werent that friendly like other resorts ive been to
Heather, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay. We had some difficulty understanding when and how to make reservations at the restaurants.
Patricia and Michael, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed here from 2/6-2-10 and I must say you need at least 7 days to enjoy all that they offer but our stay was amazing.. My next stay I’ll being our children If your looking for adults only this is still an amazing place it’s completely separate.. So you’ll still have your adult fun .. The restaurants do allow children but most that we actually ate at were only adults
Shakieta, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We truly enjoyed our stay at Finest Punta Cana! The resort is really wonderful, but what made our stay great were the staff at the resort. They clearly understand and practice high quality service. Our stay was not without problems, but every one was dealt with quickly with attention to what would make us happy. EVERY Staff member we dealt with from the Managing Concierge to the Bellmen to the Bartenders to the Room Attendants to the Beach Cabana Attendants to the Maintenance Staff were friendly, helpful, courteous, and seemed to genuinely care about us as people. This was our second stay at an Excellence property and it more than equalled our impression from our first visit. We will come back to this resort again in the future and Excellence properties are now our top choice for our All Inclusive Beach destination vacations. One note to include: When booking a room at Finest Punta Cana through Expedia, note that the resort has both Adults Only and Family sections and make sure your room is in the area you wish to be in. We found the distinction not to be overly clear on Expedia for some reason and ended up in a room on the Family side. Thankfully, the resort quickly addressed the issue to our satisfaction.
Michael, 6-night romance trip
Verified Expedia guest review

6/10 Good

Screaming kids everywhere. This is more on the parents than the hotel but I wish we had gone to an ADULTS only
Traci, 3-night romance trip
Verified Expedia guest review